Accounting Supervisor

• Dec 2021 - Present

Cluster Accounts Receivable Supervisor

• Feb 2020 - Dec 2021

Accounts Receivable Officer

• Jun 2018 - Feb 2020

Accounts Receivable Clerk

• Feb 2016 - Jun 2018

Income Auditing/Credit/Payables Credit(Current): • Transfer of Accruals to City Ledger. • Daily updating of Invoices and sending them by courier, email and uploading online. • Following up for trade license renewal of Companies with credit facility. • Daily checking of the PMs by printing the PM report from Opera and consulting the front office regarding the ones open for more than 3 days and checking them out to City Ledger when required as well as updating the same in an Excel sheet and maintaining a hard copy of the same. • Opening new PM accounts as per Front office request for Event groups. • Posting payments received by cheque in Opera, allocating the same and updating in Excel sheet for every month. • Posting miscellaneous charges and maintaining backups for the same. • Daily reconciling the aging summary for Companies according to their credit facility with the Hotel and following up for payments. • Managing all admin related activities in the Credit Department such as filing of sent and already paid invoices, ensuring proper documentation, updating and maintaining records for future reference. Show less

Student

• Sep 2012 - Jun 2015

Recently completed the course Recently completed the course

Income Auditing Internship

• Jul 2014 - Aug 2014

Verifying, monitoring, and reviewing all hotel revenue reports and night audit reports. Ensuring that daily revenues and settlements are in balance,Summarizing revenue and settlement information in a Journal Entry format. Ensure that the banquet department’s revenue postings are correct and follow up on errors and discrepancies. Verify and reconcile all revenue centres as reported in the Income Journal daily. Review and balance rebates, paid outs, miscellaneous charges and staff charges to the Property Management System. Review Housekeeping discrepancy report, Monitor rebates, allowances, house charges, and paid out amounts to ensure that each account is properly authorized and has relevant explanations. Review telephone charges from in-house administration. Review F&B voids to verify authorization and adequate backup information. Balance the Property Management telephone postings with the call accounting system’s summary of guest charges. Review the balance of all miscellaneous revenues such as laundry, telephone, movies, and garage departments. Reconcile guest ledger, the accounts receivable, and advanced deposits. As well, the Income Auditor must prepare and record daily revenue entry or 15 day revenue summary report and generate a statistical report on the mix of sales. Income Journal: using a secure environment and getting a daily sign off on balanced position by Assistant Controller, Cash Receipts Journal,A/R Adjustment Journal Ensure that all service charges (Banquet, Room Service etc.,) paid are inline with net receipts on pay period basis. Approve invoices for all miscellaneous guest charges, after ensuring that guest charges were processed regularly. Maintain sequential control for Banquet cheques and outlet cheques. Ensure that Audit Trail is evident throughout all tasks. Perform any additional duties as assigned by the Controller or Assistant Controller, to include a participative role in Operating Equipment Inventory taking and audit of Guest Show less

Administration Department

• Jul 2013 - Aug 2013

• Check to ensure that appropriate changes were made to resolve customers'​ problems. • Compare disputed merchandise with original requisitions and information from invoices, and prepare invoices for returned goods. • Complete contract forms, prepare change of address records, and issue service discontinuance orders, using computers. • Confer with customers by telephone or in person in order to provide information about products and services, to take orders or cancel accounts, or to obtain details of complaints. • Contact customers in order to respond to inquiries or to notify them of claim investigation results and any planned adjustments. • Determine charges for services requested, collect deposits or payments, and/or arrange for billing. • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. • Refer unresolved customer grievances to designated departments for further investigation. • Resolve customers'​ service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. • Review claims adjustments with dealers, examining parts claimed to be defective and approving or disapproving dealers' claims. • Review insurance policy terms in order to determine whether a particular loss is covered by insurance. Show less