Experience

FMG (Farmers Mutual Group)

• New Zealand
• Insurance
• 700 & Above Employee

• Service Desk Engineer

  • Jun 2023 - Present



Ryman Healthcare

• Hospitals and Health Care
• 700 & Above Employee

• Senior IT Systems Engineer

  • Jun 2019 - Dec 2019



Broadspectrum

• Australia
• Facilities Services
• 700 & Above Employee

• IT Systems Engineer

  • Jun 2017 - Jun 2019



Donaghys Ltd

• New Zealand
• Dairy Product Manufacturing
• 1 - 100 Employee

• Epresence Champion and IT support

  • Feb 2016 - May 2017

  Job Responsibilities: *Using internal and external resources to keep the company up to date with international ePresence developments including: App development, Website Design and function, search engine optimisation, Social Media, Online and Email marketing, Customer Portal, Preparation for online sales etc. *Project Manage the implementation including any developers needed *Website content management, Website SEO *Donaghys Facebook page *IT Support includes Cross Training in Donaghys systems to provide support to the IT Manager Assist users with their issues, including: computers, printers, connectivity, phones, user accounts. *System Administration includes monitoring functions and resources, including: Disk space, Memory usage, Network performance, backups, passwords, unlocking, mailbox exceed limits, access to folders etc. *Client builds – laptops, desktops, tablets, thin-clients, Mobiles. *Dynamics AX Administration includes daily/weekly/monthly data checks, Database clean-ups, extracting and uploading data for users. *SQL Administration includes monitoring scheduled tasks. *Assisting with software and hardware upgrade projects: key user responsible for data, testing, development and training in your allocated areas of the project. *Software licensing and copyrights, maintaining documentation, trainer. *Connecting and Fixing routers and switches, network cables and phone cables. *Remotely help users in New Zealand and Australia. *Working on various servers and virtual machines. Lead on Projects: Online selling on Donaghys Website and Donaghys App. Please visit www.donaghys.com to see my work. Show less



TEC

• IELTS Trainer

  • Dec 2009 - May 2010