Experience

Volvo Financial Services

• Financial Services
• 700 & Above Employee

• Credit Analyst Intern

  • Jun 2022 - Present



Argos

• United Kingdom
• Retail
• 700 & Above Employee

• Customer Service Assistant

  • Nov 2019 - Aug 2021

  Through my training I developed a comprehensive knowledge of products with the ability to make recommendations to customers. I was also trained on the computer system to access information of orders as well as delivery transit information, and was entrusted with additional roles such as deliveries and overseeing the stock room. Through my training I developed a comprehensive knowledge of products with the ability to make recommendations to customers. I was also trained on the computer system to access information of orders as well as delivery transit information, and was entrusted with additional roles such as deliveries and overseeing the stock room.



Citizens Advice Coventry

• United Kingdom
• Individual and Family Services
• 1 - 100 Employee

• Trainee debt advisor

  • Sep 2019 - Mar 2020

  I have worked within the debt team alongside financial advisers to give guidance to clients about their debts.My role consisted of compiling accurate financial statements, income and expenditure reports as well as budget sheets to help advise clients on how to better their financial situation. I was also responsible for completing applications on behalf of clients such as ‘Big Difference Scheme’ applications; all of which led clients to have a reduction in their water bill. My financial gains for the ‘Big Difference Scheme’ applications were directly responsible for saving clients up to £5000. I was the initial part of the process that resulted in multiple clients having tens of thousands of pounds written off via Debt Relief Orders etc. Another important aspect of my role was to engage skilfully with clients who were vulnerable and distressed.



mydentist (UK)

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Receptionist

  • Nov 2018 - Mar 2020

  My role consisted of greeting patients, providing them with forms necessary for them to complete and take payment from them at the end of their appointment. I was also entrusted with with opening and closing the surgery as well as processing all transactions on each shift. I maintained and complied with strict health and safety regulations to ensure both employee and patient satisfaction. My role consisted of greeting patients, providing them with forms necessary for them to complete and take payment from them at the end of their appointment. I was also entrusted with with opening and closing the surgery as well as processing all transactions on each shift. I maintained and complied with strict health and safety regulations to ensure both employee and patient satisfaction.