Experience

ICTS Europe Systems

• United Kingdom
• Airlines and Aviation
• 1 - 100 Employee

• Duty Manager

  • Jun 2017 - Present

• CIC (Supervisor)

  • Dec 2010 - Present

  Supervising Check In on United Airlines.Briefing staff daily on all Aviation and Company procedures.Rostering staff to different areas of Heathrow Airport and making sure all DfT and TSA procedure that are set in place are followed.Guiding staff daily on profiling pax and any U.S visa issues which may occur on the day of operation, filling in any intercept reports which have occurred through out the day and leasing with the airline.



Air Serv Corporation

• United States
• Facilities Services
• 400 - 500 Employee

• Security Manager

  • Aug 2008 - Dec 2010

  Working in Riyadh airport ensuring all security procedures for Bmi Airlines are met by all the security agents.Escorting all crew members to the British Compounds by leasing with Airport custom control and airport authority.Ensuring the Bmi flight is secured and met by security on time of arrival and making sure all security checks are complete on time of departure.

• Duty Manager

  • Apr 2005 - Aug 2008

  Managing the daily operation and controlling supervisors ensuring targets are met such as daily rosters and hours.Liaison with the General Manager ensuring all targets are met according to Aviation procedures and staff are trained and made aware of DfT and TSA procedures.Completing staff payroll details each month meeting targets on monthly hours set by the General Manager.Meeting with clients on a daily basis (Bmi, Cathay Pacific, Air India, Cyprus Airlines and American Airlines).



ICTS Europe Systems

• United Kingdom
• Airlines and Aviation
• 1 - 100 Employee

• Coordinator

  • Oct 2000 - Apr 2005

  Allocating staff in and around Heathrow Airport and planning rosters and controlling staff hours on a daily basis. Making sure staff are fully aware of DfT procedures during guarding of aircrafts and other controlled functions. Controlling staff on different airlines such as United Airlines, Air India, Biwi Airlines and Turkish Airlines. Allocating staff in and around Heathrow Airport and planning rosters and controlling staff hours on a daily basis. Making sure staff are fully aware of DfT procedures during guarding of aircrafts and other controlled functions. Controlling staff on different airlines such as United Airlines, Air India, Biwi Airlines and Turkish Airlines.