Experience

AUCOP

• France
• Media Production
• 1 - 100 Employee

• Client Relationship Manager at AUCOP for the Carlton Cannes

  • May 2023 - Present

  Technical service provider and event decors Sound-video-lighting-decors workshop. Technical service provider and event decors Sound-video-lighting-decors workshop.



Quaternaire

• France
• Business Consulting and Services
• 1 - 100 Employee

• Client and Media Relationship Manager

  • Jan 2021 - Apr 2023

  • Promote Quaternaire's actions and services to our customers and medias. • Develop, manage, and enrich the PR portfolio • Implementation of the marketing and communication actions • Ensure the diffusion of articles and information internally (sales standards, marketing tools and supports, social networks, press actions ...) • Co-organization and management of company events (including the annual event “Rendez-Vous du Management”, but also trade shows, conferences, etc.) •… Show more • Promote Quaternaire's actions and services to our customers and medias. • Develop, manage, and enrich the PR portfolio • Implementation of the marketing and communication actions • Ensure the diffusion of articles and information internally (sales standards, marketing tools and supports, social networks, press actions ...) • Co-organization and management of company events (including the annual event “Rendez-Vous du Management”, but also trade shows, conferences, etc.) • Participation in the creation and diffusion of the marketing campaigns • Management of the customer satisfaction survey • Sales and Customer Relations support for Directors, Account Manager, Developers and Partners • In charge of the client appointments • Control, update, and mapping of the charts of accounts and the customer database • Provide support for the administrative work for Quaternaire Paris Office Show less • Promote Quaternaire's actions and services to our customers and medias. • Develop, manage, and enrich the PR portfolio • Implementation of the marketing and communication actions • Ensure the diffusion of articles and information internally (sales standards, marketing tools and supports, social networks, press actions ...) • Co-organization and management of company events (including the annual event “Rendez-Vous du Management”, but also trade shows, conferences, etc.) •… Show more • Promote Quaternaire's actions and services to our customers and medias. • Develop, manage, and enrich the PR portfolio • Implementation of the marketing and communication actions • Ensure the diffusion of articles and information internally (sales standards, marketing tools and supports, social networks, press actions ...) • Co-organization and management of company events (including the annual event “Rendez-Vous du Management”, but also trade shows, conferences, etc.) • Participation in the creation and diffusion of the marketing campaigns • Management of the customer satisfaction survey • Sales and Customer Relations support for Directors, Account Manager, Developers and Partners • In charge of the client appointments • Control, update, and mapping of the charts of accounts and the customer database • Provide support for the administrative work for Quaternaire Paris Office Show less



Shangri-La Group

• Hong Kong
• Hospitality
• 700 & Above Employee

• Executive, Global Sales Sydney

  • Apr 2018 - Jan 2021

  • Lead on the sales and administration for the Australian and New Zealand markets for four of Shangri-La Group’s brands - Shangri-La Hotels and Resorts, Kerry Hotels, Hotel Jen and Traders Hotels. • Management of a portfolio of corporate accounts across Australia and New Zealand (min $30,000 US spend a year) and negotiation of corporate offers with direct clients and TMC (Travel Management Companies) • Management of all RFP submissions during the RFP season • Planning, coordination… Show more • Lead on the sales and administration for the Australian and New Zealand markets for four of Shangri-La Group’s brands - Shangri-La Hotels and Resorts, Kerry Hotels, Hotel Jen and Traders Hotels. • Management of a portfolio of corporate accounts across Australia and New Zealand (min $30,000 US spend a year) and negotiation of corporate offers with direct clients and TMC (Travel Management Companies) • Management of all RFP submissions during the RFP season • Planning, coordination and execution of major annual sales events • Sourcing of new corporate opportunities in the international market • Lead on the reports generated for Shangri-La Group’s global sales office in Sydney, Hotels and direct corporate clients. • Reporting for Head office, Sales Managers, Hotels and direct corporate clients. • Provide support for the administrative work (expenses, budget etc.) • Direct marketing lead for all digital and print collateral required for Shangri-La Group’s Global Sales projects based out of Sydney: Video and photography production, flyers, presentations, invitations, newsletters for sales, events and CSR Show less • Lead on the sales and administration for the Australian and New Zealand markets for four of Shangri-La Group’s brands - Shangri-La Hotels and Resorts, Kerry Hotels, Hotel Jen and Traders Hotels. • Management of a portfolio of corporate accounts across Australia and New Zealand (min $30,000 US spend a year) and negotiation of corporate offers with direct clients and TMC (Travel Management Companies) • Management of all RFP submissions during the RFP season • Planning, coordination… Show more • Lead on the sales and administration for the Australian and New Zealand markets for four of Shangri-La Group’s brands - Shangri-La Hotels and Resorts, Kerry Hotels, Hotel Jen and Traders Hotels. • Management of a portfolio of corporate accounts across Australia and New Zealand (min $30,000 US spend a year) and negotiation of corporate offers with direct clients and TMC (Travel Management Companies) • Management of all RFP submissions during the RFP season • Planning, coordination and execution of major annual sales events • Sourcing of new corporate opportunities in the international market • Lead on the reports generated for Shangri-La Group’s global sales office in Sydney, Hotels and direct corporate clients. • Reporting for Head office, Sales Managers, Hotels and direct corporate clients. • Provide support for the administrative work (expenses, budget etc.) • Direct marketing lead for all digital and print collateral required for Shangri-La Group’s Global Sales projects based out of Sydney: Video and photography production, flyers, presentations, invitations, newsletters for sales, events and CSR Show less



The Westin Sydney - Starwood Hotels & Resorts Worldwide. Inc.

• The Westin Sydney

• Sales Coordinator

  • Apr 2017 - Apr 2018

  • Administrative management of the sales, marketing and banqueting divisions. • Responsible for creating and updating the Westin brand promotion/advertising/marketing and communication collateral and activity such as flyers, presentations, invitations and newsletters • Helped organise the Brand Event “Let’s Rise Campaign” with the Westin Australian Ambassador Racheal Finch • Social Media lead for content creation and planning for The Westin Sydney Instagram Account • Supported on… Show more • Administrative management of the sales, marketing and banqueting divisions. • Responsible for creating and updating the Westin brand promotion/advertising/marketing and communication collateral and activity such as flyers, presentations, invitations and newsletters • Helped organise the Brand Event “Let’s Rise Campaign” with the Westin Australian Ambassador Racheal Finch • Social Media lead for content creation and planning for The Westin Sydney Instagram Account • Supported on the generation of corporate sales and groups reports • Delivered regular updates to the hotel’s clients as well as international salespeople • Responsible for the preparation of reservations and proposals • Responsible for responding to general hotel enquiries • Provided administrative assistance to the hotel’s marketing and sales managers Show less • Administrative management of the sales, marketing and banqueting divisions. • Responsible for creating and updating the Westin brand promotion/advertising/marketing and communication collateral and activity such as flyers, presentations, invitations and newsletters • Helped organise the Brand Event “Let’s Rise Campaign” with the Westin Australian Ambassador Racheal Finch • Social Media lead for content creation and planning for The Westin Sydney Instagram Account • Supported on… Show more • Administrative management of the sales, marketing and banqueting divisions. • Responsible for creating and updating the Westin brand promotion/advertising/marketing and communication collateral and activity such as flyers, presentations, invitations and newsletters • Helped organise the Brand Event “Let’s Rise Campaign” with the Westin Australian Ambassador Racheal Finch • Social Media lead for content creation and planning for The Westin Sydney Instagram Account • Supported on the generation of corporate sales and groups reports • Delivered regular updates to the hotel’s clients as well as international salespeople • Responsible for the preparation of reservations and proposals • Responsible for responding to general hotel enquiries • Provided administrative assistance to the hotel’s marketing and sales managers Show less



Starwood Hotels & Resorts Worldwide, Inc.

• Hospitality
• 700 & Above Employee

• Sales and Marketing Coordinator - Internship

  • Jul 2016 - Dec 2016

  • Administrative management of the Sales, Marketing and Banquet service. • Assist with the production of Sales Reports with Groups & Corporate • Follow-up and updates of our clients and international sales person • Reservations and proposal preparation- Assist with Starwood Database – ISAC • Respond to general hotel enquiries • Take conference enquiries and pass on to relevant Sales Manager • Provide administrative assistance to the Marketing Communications Managers and… Show more • Administrative management of the Sales, Marketing and Banquet service. • Assist with the production of Sales Reports with Groups & Corporate • Follow-up and updates of our clients and international sales person • Reservations and proposal preparation- Assist with Starwood Database – ISAC • Respond to general hotel enquiries • Take conference enquiries and pass on to relevant Sales Manager • Provide administrative assistance to the Marketing Communications Managers and Sales persons • Creation and update of the Westin brand promotion/advertising/marketing and communication activities Show less • Administrative management of the Sales, Marketing and Banquet service. • Assist with the production of Sales Reports with Groups & Corporate • Follow-up and updates of our clients and international sales person • Reservations and proposal preparation- Assist with Starwood Database – ISAC • Respond to general hotel enquiries • Take conference enquiries and pass on to relevant Sales Manager • Provide administrative assistance to the Marketing Communications Managers and… Show more • Administrative management of the Sales, Marketing and Banquet service. • Assist with the production of Sales Reports with Groups & Corporate • Follow-up and updates of our clients and international sales person • Reservations and proposal preparation- Assist with Starwood Database – ISAC • Respond to general hotel enquiries • Take conference enquiries and pass on to relevant Sales Manager • Provide administrative assistance to the Marketing Communications Managers and Sales persons • Creation and update of the Westin brand promotion/advertising/marketing and communication activities Show less



Le Royal Monceau - Raffles Paris

• France
• Hospitality
• 100 - 200 Employee

• Extra - Banquet

  • Jan 2016 - Jul 2016

  Banquet: • Assist the butlers and take responsibility for Banquet with the service of Food and Beverage • Maximise customer satisfaction and anticipating guest requests • Set up of the event spaces Restaurants Le Bar Long and La Cuisine: • Replacement of the hostesses at the bar Le Bar Long • Replacement of the waiters within the restaurant La Cuisine for the breakfast services

• Internship in Sales and Marketing Service

  • Jul 2015 - Dec 2015

  Responsible for the creation of data bases, competitive analysis reports, management of the sales service, preparation and creation of the client and group newsletters, organising familiarisation trips for the hotel’s international partners and salespeople, event preparation, client liaison. Participated in cross training in the catering, event and communication departments.



Air France

• France
• Airlines and Aviation
• 700 & Above Employee

• Flight Attendant

  • Jun 2014 - Sep 2014

  In charge of customer services and attending passengers ‘needs with constant care without excluding the security on board. Our purpose is also to adapt ourselves to international customers and to promote Air France through our service during the flight. In charge of customer services and attending passengers ‘needs with constant care without excluding the security on board. Our purpose is also to adapt ourselves to international customers and to promote Air France through our service during the flight.



Interstuhl

• Germany
• Furniture
• 100 - 200 Employee

• Internship in a Marketing service

  • Jun 2013 - Aug 2013

  Creation of a data base and integration to Marketing service with all the tasks inherent to its running on a daily basis. Creation of a data base and integration to Marketing service with all the tasks inherent to its running on a daily basis.



Air France

• France
• Airlines and Aviation
• 700 & Above Employee

• Flight Attendant

  • Jun 2012 - Aug 2012

  In charge of customer services and attending passengers ‘needs with constant care without excluding the security on board. Our purpose is also to adapt ourselves to international customers and to promote Air France through our service during the flight. In charge of customer services and attending passengers ‘needs with constant care without excluding the security on board. Our purpose is also to adapt ourselves to international customers and to promote Air France through our service during the flight.



Montblanc

• Germany
• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Sales Assistant

  • Feb 2012 - Feb 2012

  In charge of greeting and advising customers. This position requires listening, counseling, and the ability to adapt to the different customers of the luxury sector. In charge of greeting and advising customers. This position requires listening, counseling, and the ability to adapt to the different customers of the luxury sector.