Manon Rochard

Responsable de la relation élèves at Cartesia Education
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Contact Information
Location
France, FR
Languages
  • Anglais Native or bilingual proficiency

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Experience

    • France
    • E-Learning Providers
    • 1 - 100 Employee
    • Responsable de la relation élèves
      • Nov 2022 - Present

      • Organisation des missions de l'équipe de suivi élèves selon les périodes de formation • Mise en place d'actions de suivi des élèves en difficulté et gestion du décrochage • Gestion de la relation élèves (demandes entrantes par mail et téléphone, assurer la satisfaction et le suivi pédagogique) • Gestion administrative (inscriptions, paiements, financement) • Gestion et animation des groupes Facebook des élèves • Organisation d'évènement de rencontre avec les élèves

    • Chargée de la relation élèves
      • Jan 2022 - Nov 2022

      • Gestion de la relation élèves (demandes entrantes par mail et téléphone, assurer la satisfaction et le suivi pédagogique) • Gestion administrative (inscriptions, paiements, financement) • Gestion et animation des groupes Facebook des élèves

    • Armenia
    • Hospitality
    • 1 - 100 Employee
    • International Media Analyst
      • Aug 2020 - Dec 2021

      • Monitoring and analysis of Air France KLM group's clippings on social media and in the international press (Twitter, TV & radio, international digital media) • Daily quantification of clippings according to the client's latest news and its sector's current news • Creation of daily web reviews for the client • Optimisation of the plateform dedicated to the media monitoring and press reviews creation • Monitoring and analysis of Air France KLM group's clippings on social media and in the international press (Twitter, TV & radio, international digital media) • Daily quantification of clippings according to the client's latest news and its sector's current news • Creation of daily web reviews for the client • Optimisation of the plateform dedicated to the media monitoring and press reviews creation

    • Travel Arrangements
    • 300 - 400 Employee
    • Assistant Press Officer
      • Jan 2020 - Jul 2020

      • Support the press team in its daily tasks • Respond to press enquiries for the British media • Monitoring and analysis of press cuttings • Assist in the organisation of press trips and PR events • Management of the PR social media and blog • Operational monitoring and pitch research • Collect and update of diverse databases • Support the press team in its daily tasks • Respond to press enquiries for the British media • Monitoring and analysis of press cuttings • Assist in the organisation of press trips and PR events • Management of the PR social media and blog • Operational monitoring and pitch research • Collect and update of diverse databases

    • France
    • Individual and Family Services
    • 500 - 600 Employee
    • Tutor
      • Sep 2018 - Dec 2019

      • Weekly tutoring in English and other modules with young students • Weekly tutoring in English and other modules with young students

    • United Kingdom
    • Travel Arrangements
    • 1 - 100 Employee
    • Activity Leader
      • Jul 2019 - Aug 2019

      • Organise and supervise a wide range of sporting, cultural and social activities for young foreign students • Lead and supervise off-site excursions on cultural sites • Organise and supervise a wide range of sporting, cultural and social activities for young foreign students • Lead and supervise off-site excursions on cultural sites

    • United Kingdom
    • Performing Arts
    • 1 - 100 Employee
    • Events Assistant
      • Jan 2018 - Jun 2018

      • Support the events manager in the programming, set up, programming and management of Brighton Fringe festival events • Management of volunteer positions and shifts using Excel as an organisational tool • Daily contact with artists and venues to ensure an effective coordination • Support the events manager in the programming, set up, programming and management of Brighton Fringe festival events • Management of volunteer positions and shifts using Excel as an organisational tool • Daily contact with artists and venues to ensure an effective coordination

    • France
    • Construction
    • 100 - 200 Employee
    • Secretary
      • Jul 2017 - Jul 2017

      • Carry out numerous clerical duties efficiently • Develop multi-faceted communication skills being in charge of the company bulding's reception • Carry out numerous clerical duties efficiently • Develop multi-faceted communication skills being in charge of the company bulding's reception

    • France
    • Events Services
    • 1 - 100 Employee
    • Help cook
      • Jun 2017 - Jun 2017

      • Team work to prepare and deliver food for catering events • Team work to prepare and deliver food for catering events

    • France
    • Retail
    • 700 & Above Employee
    • Retail Assistant
      • May 2016 - Jul 2016

      • Work as part of a team taking in deliveries and maintaining warehouse standards • Develop good communication and customer liaison skills • Work as part of a team taking in deliveries and maintaining warehouse standards • Develop good communication and customer liaison skills

Education

  • Université Sorbonne Nouvelle - Paris 3
    Master's degree, International Studies
    2018 - 2020
  • Université Sorbonne Nouvelle
    Bachelor's degree, English and Economics
    2015 - 2018
  • University of Sussex
    Exchange student, Business, Management and Economics
    2017 - 2017

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