Cluster Revenue Manager

• Aug 2022 - Present

🏨 14 hôtels en Bourgogne et 2 hôtels à Paris ⭐️ De l’économique au 5 étoiles (Accor, IHG et B&B) 🏨 14 hôtels en Bourgogne et 2 hôtels à Paris ⭐️ De l’économique au 5 étoiles (Accor, IHG et B&B)

Revenue Analyst

• Jan 2022 - Jul 2022

🏩 13 établissements en Rhône-Alpes et à Paris ⭐️ De 4 à 5 étoiles 🍇 Un domaine viticole 🛥 Une compagnie fluviale - Analyse de pick-up, taux d’occupation, prix moyen et revenu par chambre - Application de la stratégie tarifaire du Groupe et optimisation du chiffre d’affaires - Gestion de la distribution via les différents Channel Manager - Alimentation des extranets des OTAs - Recensement d’événements - Veille concurrentielle Outils utilisés : TravelClick, D-Edge, Protel, Opera, outils Hyatt (PRIO, Reserve, RMT), OTA Insight

Chargée de projet

• Jul 2021 - Sep 2021

Développement et harmonisation du PMS et outils RM entre les différents établissements du Groupe Développement et harmonisation du PMS et outils RM entre les différents établissements du Groupe

Executive Management Assistant

• May 2021 - Jul 2021

Personal Assistant to General Manager in a 5-star luxury hotel in the heart of Stone Town, which features 67 luxuriously appointed guestrooms, including 11 suites: - Schedule management - Marketing and Communication support - Internal communication - Customer support and loyalty - Introduction to Revenue Management Personal Assistant to General Manager in a 5-star luxury hotel in the heart of Stone Town, which features 67 luxuriously appointed guestrooms, including 11 suites: - Schedule management - Marketing and Communication support - Internal communication - Customer support and loyalty - Introduction to Revenue Management

Chef de rang/Bartender

• Jun 2020 - Sep 2020

Receptionnist and Guest Relation

• Sep 2019 - Nov 2019

Receptionnist and Guest Relation at Mercure Lyon Centre Beaux-Arts 4* which offers 76 rooms in the heart of the city: - Customer service - Check-in/check-out via Opera PMS - Administrative tasks Receptionnist and Guest Relation at Mercure Lyon Centre Beaux-Arts 4* which offers 76 rooms in the heart of the city: - Customer service - Check-in/check-out via Opera PMS - Administrative tasks

Front Office Receptionist and Guest Relation

• Nov 2018 - May 2019

Receptionnist and Guest Relation at Ayara Hilltops Boutique Resort and Spa 5* which offers 48 individual suites : - Greeted, welcomed and assisted guests - Check-in (hotel presentation and guests escorting)/check-out - Assisted with a variety of administrative tasks on Opera PMS - Answered the phone and routing calls - Customer service Receptionnist and Guest Relation at Ayara Hilltops Boutique Resort and Spa 5* which offers 48 individual suites : - Greeted, welcomed and assisted guests - Check-in (hotel presentation and guests escorting)/check-out - Assisted with a variety of administrative tasks on Opera PMS - Answered the phone and routing calls - Customer service

Front Office Receptionist and Guest Relation

• Mar 2018 - Apr 2018

📍 Courchevel, France⭐️ 5 étoiles 🗝 63 chambres

Barmaid

• Feb 2018 - Mar 2018

Barmaid : Greeted guests, prepared hot, soft drinks and liquors

Food And Beverage Intern

• Dec 2017 - Feb 2018