Experience

LAFFORT

• France
• Beverage Manufacturing
• 1 - 100 Employee

• Marketing & Communication assistant

  • Mar 2023 - Present



Mobalpa Bordeaux Sainte-Eulalie

• France
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• Sales and marketing assistant

  • Oct 2020 - Sep 2022



Gymglish

• France
• E-Learning Providers
• 1 - 100 Employee

• Sales assistant and customer care specialist

  • Sep 2019 - Sep 2020

  E-LEARNING SECTOR, LANGUAGE TRAINING - BtoB customer relationship management, sales support - Creation of quotations, order forms - Prospecting for new leads, market research - Administrative tasks (invoicing) and CPF management E-LEARNING SECTOR, LANGUAGE TRAINING - BtoB customer relationship management, sales support - Creation of quotations, order forms - Prospecting for new leads, market research - Administrative tasks (invoicing) and CPF management



Ovolo Hotels

• Hong Kong
• Hospitality
• 200 - 300 Employee

• Head Waiter

  • Oct 2018 - Dec 2018

  - Room and bar service - Room service - Cooperation in event projects (weddings, birthdays, shows, parades) - Room and bar service - Room service - Cooperation in event projects (weddings, birthdays, shows, parades)



BlueLink International Australia

• Australia
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Customer Service Agent

  • Apr 2018 - Oct 2018

  AIR FRANCE CUSTOMER CARE SPECIALIST - EUROPE & NORTH AMERICA - Miles accreditation on the European and North American market ( approx. 70 clients per day) - BtoB and BtoC customer relationship management - Resolution of different customers issues AIR FRANCE CUSTOMER CARE SPECIALIST - EUROPE & NORTH AMERICA - Miles accreditation on the European and North American market ( approx. 70 clients per day) - BtoB and BtoC customer relationship management - Resolution of different customers issues



Smartbox Group

• Ireland
• Travel Arrangements
• 500 - 600 Employee

• French Customer Service Representative

  • Feb 2017 - Jan 2018

  - BtoC customer relationship management, sales support - Reservation of stays - Community Management - Various media: calls, emails, livechats, social networks - BtoC customer relationship management, sales support - Reservation of stays - Community Management - Various media: calls, emails, livechats, social networks



Institut Bergonié

• France
• Hospitals and Health Care
• 200 - 300 Employee

• Communication Internship

  • Nov 2014 - Dec 2014

  - Feeding the Internet and Intranet website - Creation of internal/external communication supports - Design of event projects - Prospect research, benchmarking - Feeding the Internet and Intranet website - Creation of internal/external communication supports - Design of event projects - Prospect research, benchmarking



Restaurant l'Auberge du Petit Nice

• Croignon

• Communication Internship

  • May 2014 - Jun 2014

  - Emailing creation - Website design - Business card design - Market analysis - Emailing creation - Website design - Business card design - Market analysis



Mairie de Pompignac

• Pompignac, Aquitaine, France

• Communication Internship

  • Dec 2013 - Dec 2013

  - Municipal brochure - Telephone canvassing - Creation of quotations - Municipal brochure - Telephone canvassing - Creation of quotations