Sr. Manager South

• Aug 2021 - Present

Business Operations Manager

• Nov 2019 - Sep 2021

- Developed robust relationships with clients.- Recruited, hired, mentored and trained team across all functions- Operations, Client Servicing, Partnership and Supply Team.- Reviewed company's strategic plans and developed departmental goals and standards to support vision.- Collaborated with senior leaders to develop and launch of Blingg (Tech Product) and Activation Wing,- Created effective sales promotion plans and marketing strategies for Brands.- Promoted energetic atmosphere with purpose to drive improvements in customer retention and experiences.- Implemented escalation procedures to effectively handle time-sensitive issues.- Devised, deployed and monitored processes to boost long-term business success and increase profit levels by 20%

City Operations Manager - Hyderabad

• Dec 2018 - Nov 2019

- Started/Launched the City from Scratch.- Worked directly with Management, Growth Team and BD Heads to bring sustainability.- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.- Supported top-level decision making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various organisational issues.- Improved brand awareness for clients by monitoring all marketing campaigns and fostering membership acquisitions and business development.

Internship

• Sep 2016 - Feb 2017

- Helped with administrative support, including managing incoming calls, coordinating files and sorting mails.- Reported back to instructor and management to receive day-to-day tasks and responsibilities.- Kept physical files and digitised records organised for easy updating and retrieval by authorised team members.- Supported student learning objectives through personalised and small group assistance.- Communicated effectively with management and instructors and openly accepted critiques and suggestions for areas of improvement.

Operations Executive

• May 2014 - Dec 2015

- Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands.- Applied performance data to evaluated and improve operations, target current business conditions and forecast needs.- Evaluated suppliers to assess quality, timeliness and compliances of deliveries, maintain tight cost controls and maximise business operational efficiency.- Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.- Efficiently and effectively identified and solved all problems that impacted direction of business.

Summer Intern

• Mar 2014 - Apr 2014

Analytical Study of Inventory Management. Analytical Study of Inventory Management.