Experience

Globelink West Star Shipping LLC

• United Arab Emirates
• Transportation, Logistics, Supply Chain and Storage
• 300 - 400 Employee

• Senior Sales Executive, Cross Trade

  • Oct 2020 - Present



Navio Shipping

• India
• Transportation, Logistics, Supply Chain and Storage
• 100 - 200 Employee

• Assistant Manager Sales Marketing

  • Dec 2017 - Jan 2022

  • Creating new corporate key accounts and managing existing accounts. • On boarding new contract based co-opertive customers. • Achieving sales volume/business targets and negotiating the terms of an agreement and closing deals. • Attend and present at external customer meetings and internal meetings with other company function necessary to perform duties and aid business development. • Creating awareness of all the products and services in the area to magnify market influence and generate future sales. • Conduct and report minimum number of sales leads set by the management and transform a minimum of those into revenue generating business. • Regularly visit existing accounts validating our service levels and develop new revenue streams. • Negotiate with the accounts as per price guidelines given, looking to maximize profits. • Follow up on customer communications in a timely and professional manner. • Support Customer Service and work closely with Operations and Documentation on the execution of customer service contracts. • Promote the services and products of all entities, and coordinate sales efforts with other department sales. • Follow up with clients for out standing supported by the Finance Controller. Show less



INDIGO SHIPPING SERVICES LLC

• DUBAI

• Assistant Manager Customer Service / operation

  • Aug 2008 - Jan 2022

  Medium sized Freight Forwarding Company having wide agency network all over the world Job Functions: • Responsible for the Customer Service & Internal Sales and Pricing • Co-ordination with Finance, Operations and Sales Dept. • Communications and negotiations with overseas agents for setting up of agency and for outstanding/payment etc., • Responsible for timely remittance of Salary through WPS for all employees. • Regular meeting with all services providers like IT Firms, Tranporters, Customs & Port Authority. Achievements: • Succeeded in set up of a freight forwarding company . • Organization started with 2 employees and grown up to 15-20 employees. • Successfully set up a customs clearance department . • Played an important role in helping Sales & Marketing Teams by providing necessary support in registering Indigo’s name in the market. Show less



Matto General Trading LLC

• Dubai

• Customer Service Administrator

  • May 2003 - Jul 2008

   Job Functions:  Was responsible for setting up of business from the licensing stage to the Office and warehouse set up  Worked closely with various departments, assisting line managers to understand and implement policies and procedures;  Liaising with a wide range of people involved in policy areas such as staff performance;  Set up of SOPs for the customers by liaisoning with concerned departments  Was involved in Logistics and rates negotiation with the carriers in the initial stage till we set up a logistics dept.  Processing all visa applications, visa transfers, visa cancellation in/outside of the country in free zone  Handling separations of employees including making final settlements, handover, visa cancellation etc; Achievements: • Set up Fujairah Branch successfully • Set up a good relationship with all local authorities like Fujairah Free Zone, Customs, Major hauliers and shipping companies and overseas agents • Successfully set up credit agreements/Terms with a reasonable volume of customers – locals & Overseas Show less



Samruddhi Enterprises , India

• Dubai, United Arab Emirates

• Business Development Manager

  • Apr 1997 - Jan 2002

  Job Function: • Sales & Marketing of Garments, Shirts, Suiting in the whole south India region. Joined as a Sales Executive and promoted as Business Development Manager after the completion of two years. • Successfully Launched the product in the region for the first time and was successful in capturing the major Market share. • Was involved in pricing of the products suitable to the different markets in the region. Job Function: • Sales & Marketing of Garments, Shirts, Suiting in the whole south India region. Joined as a Sales Executive and promoted as Business Development Manager after the completion of two years. • Successfully Launched the product in the region for the first time and was successful in capturing the major Market share. • Was involved in pricing of the products suitable to the different markets in the region.