Experience

idea7-sewells

• India
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Training Content Developer

  • Jun 2008 - Present

  Work Profile * Handling General Motors Account, Sales& Product Training requirements independently * Engage with client on an end-to-end basis to understand Training Content Requirements & to develop Content Work Schedule & finalize an effective Feedback Mechanism * Content Customization as per specific needs of Client (Especially a mix of Soft Skills & Product Knowledge) * Conduct Market Research for better positioning of Products into the Market & develop a Sales pitch to facilitate Sales force to achieve the Sales Target . * Conduct Train the Trainer Sessions to boot the Trainers on Specific Training Modules & their delivery * Propose Training Type (Activity Based, Case Study Based, Lecture Based, etc.) & Training Pattern (Classroom Training, Handholding, Combination of Both, etc.) * Conduct Mystery Shopping & Tele- Mystery Calls to understand the Gap between 'Learning & Application' of knowledge & Skills gained by participants in the Training Sessions * Delegate responsibilities to Team Members to meet Time Deadlines & Quality of Content Additional Responsibilities * Training Logistics Management (Confirmation of arrival of Training Aids & Tools at Training Location, Facilitation of Training Feedback by Trainer & Participants, Assisting Trainer in Training Delivery, etc.) * Assist Training Mangers in developing Training Feedback Presentations & Analysis Reports * Assist Training Managers in Training Forecast & Planning Clients * General Motors, Mahindra & Mahindra, Tata Motors, Nissan, Castrol Key Achievement * Awarded the Star of the Month for April 2008 Show less



Essel Propack Pvt. Ltd

• Project Trainee

  • May 2007 - Aug 2007

  Project Title * To create a Skill Matrix for performance evaluation of employees and SOP Manual for Machine Handling Synopsis * Created a Skill matrix for the Performance Evaluation of Production Floor Employees * Developed an SOP Manual for Safe & Scientific use of Machinery of every Production Department on the basis of feedback taken from the Production Staff & Research done on Safer Work Practices used by other manufacturers Additional Responsibilities * Assisted the Plant HR Department in Daily Activities (Grievance Handling, Vendor Relationship, etc.) * Worked with the Management & Workers on successful Implementation of 5S * Started a Library & Re-creational facility with permission of Plant Head in the benefit of workforce Show less



Convergys India Pvt. Ltd

• India
• Business Consulting and Services

• Technical Support Associate

  • Jan 2006 - Apr 2006

  Work Profile * Assist Fedex Customers with Website Navigation while booking a shipment through Fedex.com Work Profile * Assist Fedex Customers with Website Navigation while booking a shipment through Fedex.com