Experience

Fly91.in

• India
• Airlines and Aviation
• 1 - 100 Employee

• Chief Executive Officer

  • ene. de 2023 - - actualidad

  Fly91 is a pure play Regional Airline based in Goa, that will connect unserved and under served Tier II and III cities. Fly91 will operate a young fleet of ATR 72-600 aircraft. Commercial operations are expected to start later this year. Fly91 is a pure play Regional Airline based in Goa, that will connect unserved and under served Tier II and III cities. Fly91 will operate a young fleet of ATR 72-600 aircraft. Commercial operations are expected to start later this year.



WNS

• India
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Executive Vice President

  • oct. de 2018 - dic. de 2022



SOTC Travel Ltd.(formerly Kuoni)

• Chief Executive Officer Business Travel

  • abr. de 2014 - sept. de 2018



Kuoni UK

• United Kingdom
• Travel Arrangements
• 200 - 300 Employee

• Chief Operating Officer Business Travel

  • jun. de 2013 - mar. de 2014



Smartripp Aviation Solutions and Travel Services

• Managing Partner and CEO

  • oct. de 2012 - may. de 2013

  Smartripp is a boutique firm that offers a range of consulting and service solutions to small and midsize airlines and companies in the travel sector. Our team comprises of senior and experienced partners who work closely with our clients to provide and execute efficient solutions for them. Unlike consulting companies, we follow a hands on and practical approach of managing the solution right from start to finish. Smartripp is a boutique firm that offers a range of consulting and service solutions to small and midsize airlines and companies in the travel sector. Our team comprises of senior and experienced partners who work closely with our clients to provide and execute efficient solutions for them. Unlike consulting companies, we follow a hands on and practical approach of managing the solution right from start to finish.



Kingfisher Airlines Limited

• Executive Vice President - Commercial

  • dic. de 2009 - sept. de 2012

  Complete responsibility for all commercial activities and top line passenger revenue at the airline. Oversee and lead critical commercial functions comprising Global Sales, Revenue Management, Distribution, Network planning, Loyalty, Ecommerce, Alliances, Holidays and Call centres. In addition manage strategic relationships across Airlines, IATA, trade bodies, large corporate houses, travel companies, GSAs etc. Led the team responsible for Kingfisher’s foray into Oneworld. Was responsible for leading the international expansion plans of the airline into 7 countries, right from network planning to setting up distribution channels and launch of the flights.



American Express

• United States
• Financial Services
• 700 & Above Employee

• Country Head (Global Business Travel) and Vice President

  • sept. de 2007 - dic. de 2009

  Complete P&L responsibility and accountability for American Express’ corporate travel business in India. Responsible for both Top line and bottom line for the business. Country responsibility for Sales, Client Management, Service Delivery, Supplier Relations, HR & Finance. Reset the business model from being a global player with India servicing capability to a market relevant player for all categories in corporate travel. Re-structured the business service model from a multi IATA location, fragmented servicing model, to two, “Centre of Excellence” standardised service model. Successfully led and managed the business through its worst economic crisis in 2008 and nurtured it back to profitability, through aggressive customer acquisition and retention, business re-engineering and cost reduction initiatives.Was a member of the Country Executive team of American Express that comprised of country heads of various LOBs present in India.



Kingfisher Airlines

• Head of Sales, RM, Distribution and Network planning

  • feb. de 2005 - sept. de 2007

  Part of the startup leadership team, working directly with Dr Vijay Mallya, its founder. Set up the entire sales organization, the distribution network, the revenue management system and the route network for the airline. Responsible for driving the Sales P&L of the airline. Set up the entire sales network (direct and indirect) across all markets in India and abroad.Through an aggressive sales and revenue management strategy drove an 11% market share in its first full year of operation and the No 2 position in India by the end of year 2. Drove an aggressive corporate acquisition program that resulted in over 1000 signed corporate accounts in the first 18 months of operations. Tied up with over 50 global partner airlines in Europe, USA, Middle East and South Asia for interline and sales agreements in the first 18 months. Responsible for conceptualizing and creating key strategic products like the corporate and consumer co brand card with American Express, the loyalty card for the airline, corporate coupons, trade loyalty program, bookers program etc. Managed the entire call centre process for the airline of over 10000 calls a day. Set up the entire online and GDS distribution of the airline.



Emirates A

• Sales Manager

  • sept. de 2001 - feb. de 2005

  Joined Emirates as Sales Manager at Hyderabad, with added responsibility of South India. Subsequently North and Eastern India was added to the portfolio. The last assignment was that as the Head of sales for Western India. Was responsible for achievement of revenue, passenger and yield targets for all Cabins (First/Business/Economy) in the markets assigned. Spearheaded the Business Development and Sales efforts with specific emphasis on corporate sales as well as effective management and control of the trade channel. Part of the strategic leadership team for Emirates India. Grew the footprint for Emirates in India by setting up stations in Hyderabad and Cochin and laid the foundation for their startup into Bangalore.