Experience

Payed

• India
• Retail
• 1 - 100 Employee

• A.M SCM -Warehouse & Logistics

  • Jul 2021 - Present

  New Delhi, Delhi, India



DA MILANO Leathers Pvt. Ltd.

• Warehouse Manager

  • Dec 2019 - Jan 2021

  New Delhi, Delhi, India  Handling a team of around 60 manpower & 2 Warehouses ( Retail & Ecommerce Warehouse )  Responsible for inventory replenishment in 70 Retail store PAN India  Ensure all orders get picked & packed dispatched of Ecommerce account (Market Place) Amazon , Flipkart, Tata Cliq & company own website as well as retail orders/replenishment  Responsible for vehicle arrangement from Factory to Warehouse , Warehouse to Vendor , Store to Store , Warehouse to Corporate ( Bulk supply & Gifting)… Show more  Handling a team of around 60 manpower & 2 Warehouses ( Retail & Ecommerce Warehouse )  Responsible for inventory replenishment in 70 Retail store PAN India  Ensure all orders get picked & packed dispatched of Ecommerce account (Market Place) Amazon , Flipkart, Tata Cliq & company own website as well as retail orders/replenishment  Responsible for vehicle arrangement from Factory to Warehouse , Warehouse to Vendor , Store to Store , Warehouse to Corporate ( Bulk supply & Gifting) movement  Ensure upload new products (as per management team suggestion ) on the market place like Amazon , Flipkart etc. & conducting regular & random audit to ensure correct listing is live on the platfarm  Coordinate with the internal team to ensure on time stock for promotions & events  Responsible for GIT (from Store to store , Warehouse to Store & Store to warehouse ) follow up with store for taking MRN on time  Responsible for reverse logistics. Store to store , Store to warehouse , Store to repair centre , from customer to Warehouse-Repair Centre  Ensure all products QC done before GRN & at the time of shipping.  Handling customer queries & complaints .  Responsible for Sample issue to sales Team , production team & maintain record & follow-up  Coordinate with other Deptt. Like productions , accounts , audit , HR & products repair centre  Manage daily activity of workers engaged in material movement- receiving, loading, unloading, transporting, pick & packing activity, stacking, order filling, shipping & maintaining stock in warehouse  Define the KRA's of the team members and monitor them regularly. Mentor, coach and motivate the employees to meet their KRA's  Ensuring security arrangement are in place & ensuring equipment maintenance & replace when required  Plan and monitor daily staffing schedules and adjust accordingly to ensure adequate staffing level that support operational demands and business objectives Show less



Dynamic beneficial Accord Marketing Private Limited

• 100 - 200 Employee

• Manager Warehouse

  • Jun 2015 - Nov 2019

  Gurgaon, India  Handling a team of around 100 manpower ( Order Processing staff, Inward & Segregation team & outward , picker, packer & checker , return supervisor ) people and 60000 Sq Ft of warehouses  Manage day to day operational activity at warehouse – Inbound & outbound movement of Goods, Storage & monitor warehouse space, Order processing & schedule dispatches  Drive operational excellence-lean management tools like :- 5S , Kaizen, Gemba , RCA & CAPA  Working towards resolving… Show more  Handling a team of around 100 manpower ( Order Processing staff, Inward & Segregation team & outward , picker, packer & checker , return supervisor ) people and 60000 Sq Ft of warehouses  Manage day to day operational activity at warehouse – Inbound & outbound movement of Goods, Storage & monitor warehouse space, Order processing & schedule dispatches  Drive operational excellence-lean management tools like :- 5S , Kaizen, Gemba , RCA & CAPA  Working towards resolving issues at the warehouse/ LM front ensuring overall interest of the company is not compromised  Manage to process around 1200-1500 orders per day & schedule dispatch to PAN India Basis  Manage Inventory and establish control to ensure at the highest level of performance based on key performance metrics and minimized supply chain risk  Ensuring timely update of all reports on a day to day basis by the WH team and checking on sanity of the same  Responsible for periodic stock count and report its outcome with countermeasures for the differences  Resolving delivery inconsistencies or delay  Handle quires & competence of customer in relation to shipping or transportation matters  Drive the audit process compliance within warehouse & ensure it is strictly followed without any exception  Develop & track KPIs and monitor performance of team Show less



Avon Beauty Products India Pvt. Limited

• Operations Manager

  • 2006 - Jan 2015

  Delhi, India  Handling a team of around 80(including ROP staff- order punching staff, telesales & payment updating staff & 7 Warehouse Incharge & 7 Regional Distribution Centre )  Manage daily activity of workers engaged in material movement- receiving, loading, unloading, transporting, pick & packing activity, stacking, order filling, shipping & maintaining stock in warehouse  Manage reverse logistics ( return stock from 80 SDP point & direct from customer from entire U.P) – arrange… Show more  Handling a team of around 80(including ROP staff- order punching staff, telesales & payment updating staff & 7 Warehouse Incharge & 7 Regional Distribution Centre )  Manage daily activity of workers engaged in material movement- receiving, loading, unloading, transporting, pick & packing activity, stacking, order filling, shipping & maintaining stock in warehouse  Manage reverse logistics ( return stock from 80 SDP point & direct from customer from entire U.P) – arrange transporter/courier guy at customer/SDP doorstep  Ensure cold room temperature maintained at suggested level  Ensure items must be stored in cool room as per suggestion  Effectively developing and monitoring the Distribution Network, ensuring smooth materials movements  Reviewed shipping & receiving orders & requests for movement of material and products, prepares work scheduled, and gives work assignment to subordinates  Monitor cash on delivery & ensure cash deposited on time by vendor/Branches  Ensure all Returns get verified immediately & Credit Note/Replacement processed as per define time line  Report variance in Return Goods/RTO to Management as well as customer Show less



FDC Limited

• India
• Pharmaceutical Manufacturing
• 700 & Above Employee

• A.M-Distribution

  • Mar 2000 - Oct 2006

  Delhi  Coordinating with all 6 Depot Manager /CFA for North region regarding stock management (receipts & dispatches, material in transit etc.) through ERP and to ensure inventory accuracy  Plan, Manage and evaluate logistics operations liaising with internal stakeholders, Customers & transporters  Ensure cold room temperature must be maintained as per suggestion  Ensure all depot maintain cold chain for some suggested products  Replenishment Stock from Factory to 6 Depot /CFA… Show more  Coordinating with all 6 Depot Manager /CFA for North region regarding stock management (receipts & dispatches, material in transit etc.) through ERP and to ensure inventory accuracy  Plan, Manage and evaluate logistics operations liaising with internal stakeholders, Customers & transporters  Ensure cold room temperature must be maintained as per suggestion  Ensure all depot maintain cold chain for some suggested products  Replenishment Stock from Factory to 6 Depot /CFA North Region  Prepare sales forecast from historical sales and inputs from Operations team  Planning of dispatch on daily basis to retailers and distributors as per daily indent and adopt milk run process  Ensuring reduction in detention time at CFA & distributor point  Managing logistics, negotiating with transporters for cost effective transport solutions & clearances.  Dispatch physician samples , gift items (Stationery, products & Gifts for Doctors ) to M.R & A.M on monthly basis  Liaison with customer relationship team to ensure seamless customer experiance  Provide various system generated reports (sales support) to Sales force (M.R, A.M, R.M ) on weekly & monthly basis Show less



Core Healthcare Limited

• United Kingdom
• Hospitals and Health Care

• Distribution Officer

  • Aug 1997 - Mar 2000

  Delhi, India  Processing Order , Credit/Debit note & payment reminder in system  Coordination & follow up with stockiest for payment & sending payment reminder letter  Dispatch physician samples , gift items (Stationery, products & Gifts for Doctors ) to M.R & A.M on monthly basis  Making entry in inward & outward register, collection register & return goods register etc.