Experience

SMG

• Food and Beverage Services
• 200 - 300 Employee

• Food and Beverage Operations Manager

  • Sep 2011 - Present

  - Responsible for executing location set-ups for Cash On Delivery concession facilities. - Manage a crew of up to 40 employees. - Responsible for ensuring compliance with state health code requirements. - Responsible for scheduling sufficient staff for all events. - Ensure adherence to company policies. - Responsible for executing location set-ups for Cash On Delivery concession facilities. - Manage a crew of up to 40 employees. - Responsible for ensuring compliance with state health code requirements. - Responsible for scheduling sufficient staff for all events. - Ensure adherence to company policies.



Stanford University

• United States
• Higher Education
• 700 & Above Employee

• Fine Dining Server

  • Apr 2011 - Sep 2011

  - Responsible for executing fine dining experience for the graduate school of business. - Exceptional food and wine knowledge. - Fostered excellent working relationship with Stanford management and staff. - Responsible for executing fine dining experience for the graduate school of business. - Exceptional food and wine knowledge. - Fostered excellent working relationship with Stanford management and staff.



Pacific Athletic Club

• Redwood Shores, California

• Banquet Server

  • Dec 2009 - Apr 2011

  - Responsible for executing banquet events (weddings, corporate parties, events, etc.)per standards established by the Pacific Athletic Club. - Responsible for executing banquet events (weddings, corporate parties, events, etc.)per standards established by the Pacific Athletic Club.



The Mountain Winery

• United States
• Entertainment Providers
• 1 - 100 Employee

• Front of House Manager

  • Jan 2008 - Sep 2009

  - Responsible for executing corporate and private events according to specified standards. - Responsible for hiring and scheduling staff and for managing payroll. - Responsible for networking to generate new and returning business. - Served as management liaison working with union stewards. - Responsible for ensuring compliance with company policies and standards. - Liaison for Spanish-speaking employees. - Responsible for executing corporate and private events according to specified standards. - Responsible for hiring and scheduling staff and for managing payroll. - Responsible for networking to generate new and returning business. - Served as management liaison working with union stewards. - Responsible for ensuring compliance with company policies and standards. - Liaison for Spanish-speaking employees.



Lake Merced Golf Club

• United States
• Spectator Sports
• 1 - 100 Employee

• Restaurant Manager

  • Jan 2005 - Dec 2007

  - Responsible for coordinating all banquets and club functions. - Hired and managed front of the house staff. - Responsible for scheduling, payroll, and budgeting of 20-30 employees. - Responsible for implementing standards and guidelines of Lake Merced Golf and Country Club. - Responsible for coordinating all banquets and club functions. - Hired and managed front of the house staff. - Responsible for scheduling, payroll, and budgeting of 20-30 employees. - Responsible for implementing standards and guidelines of Lake Merced Golf and Country Club.



Trader Joe's

• United States
• Retail
• 700 & Above Employee

• Merchandiser

  • Nov 2002 - Nov 2004

  - Ensured quality customer service, efficient stocking of products, and cashiering. - Motivated a team of employees to maintain a positive and productive work environment. - Ensured quality customer service, efficient stocking of products, and cashiering. - Motivated a team of employees to maintain a positive and productive work environment.



Guittard Chocolate Company

• United States
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Production Foreman

  • Jan 1982 - Feb 2001

  - Supervised crew of twenty-four employees in mixing and packaging of chocolate production. - Responsible for implementing product manufacturing schedule as set by plant production manager. - Supervised crew of twenty-four employees in mixing and packaging of chocolate production. - Responsible for implementing product manufacturing schedule as set by plant production manager.