Transformation Lead

• Jul 2022 - Present

Senior Consultant, Project Management and Improvement

• Nov 2021 - Jul 2022

Consultant, Project Management and Improvement

• Sep 2018 - Nov 2021

• Planned and Implemented COVID-19 Assessment Centre at SHN within 1 week using agile project management methodologies. Established processes and standard work for involved stakeholders to ensure a successful launch• Acted as the lead Consultant for the organization’s COVID-19 Operations Strategy, which included establishment of a governance structure, development and management of a work plan and monitoring of key indicators. Worked with members of Senior Leadership to ensure alignment with regional mandates and directions• Supported Ontario’s largest Nephrology program in redesigning its’ outpatient services to better meet the community’s needs. This involved the utilization of Quality Improvement methodologies combined with the facilitation of multiple engagement sessions• Currently working towards developing a clinical service to better serve Scarborough’s Indigenous population through internal and external stakeholder engagement and a detailed literature review • Provide improvement expertise and coaching for corporate and program level initiatives by analyzing current business processes and workflows, designing, developing, testing and implementing change ideas through leading edge quality improvement strategies and techniques• Work closely with business owners, executive sponsors and other stakeholders to ensure desired project objectives are achieved• Coach, mentor, motivate and supervise project team members and influence them to take positive action and accountability for their assigned work• Ability to remain flexible and responsible in a complex and dynamic environment Show less

Improvement and Innovation Intern

• May 2018 - Sep 2018

• Performed market research to develop strategies and recommendations around creating innovation structures within the organization; presented research on innovative trends and technologies to internal team members • Coordinated and updated project tasks list/plan to establish scope/time/cost/quality constraints; developed and presented kick off road maps/project walkthroughs for project organization • Assisted in planning the Change Management process and design a process to manage all communication to key stakeholders and ensured they are aware of significant changes/impacts promptly from a timeline, cost, and a risk perspective • Provided project status reports using a standard set of performance indicators and communicated on all project activities and reports to various levels of management Show less

Sales and Logistics Manager

• May 2014 - Apr 2018

• Oversaw the dealership operations including marketing, fleet transportation, and customer service • Developed new car purchase incentive program resulting in a 30% increase in monthly volume sales • Created monthly sales and profit reports; analyze marketing strategies used for efficiency suggest changes to senior management • Tracked vehicles purchased by the dealership to ensure timely delivery of products • Oversaw the dealership operations including marketing, fleet transportation, and customer service • Developed new car purchase incentive program resulting in a 30% increase in monthly volume sales • Created monthly sales and profit reports; analyze marketing strategies used for efficiency suggest changes to senior management • Tracked vehicles purchased by the dealership to ensure timely delivery of products

Clinical Student

• Sep 2016 - Mar 2017

• Worked one-on-one with patients to demonstrate exercises required for rehabilitation • Used ultrasound and laser therapy equipment to assist the chiropractor in treating various conditions • Created and conceptualized video series of exercises to educate patients and promote clinic services • Worked one-on-one with patients to demonstrate exercises required for rehabilitation • Used ultrasound and laser therapy equipment to assist the chiropractor in treating various conditions • Created and conceptualized video series of exercises to educate patients and promote clinic services