Manjusha Pandey

Assistant Manager at CENTRAL BANK OF INDIA
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Contact Information
us****@****om
(386) 825-5501
Location
Etobicoke, Ontario, Canada, CA

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Juhi Priyadarshini

I have worked with Manjusha and would like to recommend Manjusha basis her job skills and a very pro learner, saw her professional growth in a very short span of time. Whatever work you assign to her she's very quick despite. I always appreciated her for her keen to learn aptitude and attitude would say, She always initiated and executed flawless.My best wishes always with her and she deserves the best. She's really hard working and a very smart worker as I believe you can't become a good manager without becoming a good worker in the beginning. You're having the quality to reach to the pinnacle with a very down to earth attitude. Best wishes to you!!!The sky is never a limit for you. Fly high....

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Credentials

  • Customer Relationship Management
    Great Learning
    Jul, 2023
    - Nov, 2024
  • Financial Risk Analytics
    Great Learning
    Jul, 2023
    - Nov, 2024
  • Pearson Microsoft Excel 2019
    Pearson
    Jul, 2023
    - Nov, 2024
  • CAIIB
    Indian Institute of Banking and Finance
    Apr, 2019
    - Nov, 2024

Experience

    • India
    • Banking
    • 700 & Above Employee
    • Assistant Manager
      • Jul 2021 - Present

      • Lead generation role: Identifying potential new sales opportunities and generating leads.• Client engagement role: Establishing relationships with customers and helping the clients manage their accounts and products. • Problem-solving role: Listening to customers’ issues and providing solutions. Resolving the customers’ complaints and achieving customer delight.• Banking technology leveraging role: Helping and guiding the clients to use the bank’s mobile banking application and alternative delivery channels, and helping the clients better manage their banking needs. • Sales role: Achieving sales targets as a part of corporate goals Show less

    • Customer Service Representative
      • Jul 2016 - Jun 2021

      Process Transactions: Payment and receipt of cash from Bank customers. Ensuring all transactions are recorded correctly and promptly.Cash Management: To count, verify, and reconcile cash at the beginning and end of each day. Maintain accurate records of transactions, including payments, receipts, and discrepancies. Adhered to cash handling policies and procedures of the bank to maintain security and prevent fraud.Customer Service: Provided excellent customer service like greeting customers, answering their inquiries, and providing assistance in a friendly and professional manner. Sales Support: To cross-sell products or services available in my bank like Life & Health Insurance, credit cards, Government schemes like PMJDY, PMSBY, PMBIMA, etc. as per the customers' suitability. Compliance: To adhere to all policies and procedures of banking operations related to cash handling, fraud prevention, security, and customer privacy. Always stay informed about the latest guidelines and regulations and ensure compliance with RBI regulations and bank guidelines. Show less

Education

  • Visvesvaraya Technological University
    B.E., Computer Science
    2007 - 2011
  • Humber College
    Pursuing Postgraduate diploma, Global Business Management
    2023 -

Community

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