Experience

Teknix Elevators

• India
• Automation Machinery Manufacturing
• 1 - 100 Employee

• Regional Operations Manager

  • Feb 2021 - Present

  Create the infrastructure facilities for the new products which include the warehousing, installation and service team setup in multiple locations to service all India. • Developing the suppliers/ vendors and contractors for the new products vertical. • Setting up the systems and process for the operations of the new products vertical. • Training the manpower to develop the technical and customer handling skills. • Ensuring the timely delivery of the material and execution of the orders. • Ensuring EH&S in assembly unit as well as on the field execution. •Build Strategic frame work to large project decision making. •Sub Con Management and Development to support field operations. •Drive service transformation initiatives in the area of Operations. •Tracking of all customer complaints and speedy response/resolution. Show less



thyssenkrupp

• Germany
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Manager -NI-Operations

  • Jul 2017 - Jan 2021

  - Handling Major Projects (High rise & Midrise Projects). Appointing Installers & Subcontractors for executions, Management committee presentation, Sub contractor work monitoring, forecasting and closing of projects, Customer satisfaction and response, SAP report analysis, Project management with planning and execution from concept to commissioning involving various aspects namely Contract management, Resource management, Budgeting, Cost controlling, Scheduling, Commercial basics, Reporting, risk assessment & risk management, Installations, commissioning, Start-ups, Performance tests, Acceptance Tests, Documentation, Handling warranties and Debriefings are my prime responsibilities.Cross functional exposure: Sourcing, Procurement, Vendor development, Sales & Quotation support, Coordination with Consultants, Agencies and Customers. Excellent team player with effective communication, Interpersonal skills & Cross-cultural experience. Show less

• Area Manager- Operations

  • Jul 2013 - Jul 2017

   P & L Accountability. Monitoring & addressing the People, Field Efficiency. Develop & Build CRM (Relationship & Retention). Account receivable management. Overall responsible for service revenues. Provide leadership Supervisor and various stake holders in the department to achieve business targets. Including setting their annual business targets and periodical review to achieve the results Sub Con Management and Development to support field operations. Maintain cordial relations with builders, owners, and architects. Drive weekly and monthly review on forecast vs actuals with team on Commercial parameters Visit job sites, Periodical visits to all Key customers and maintain . MIS / Reporting / Review with team. Show less



Fenesta Building Systems (Unit Of DCM Shriram Limited)

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Asst.Manager- Customer Service

  • Jul 2012 - Jun 2013

  Managed a team of 10 engineers over 35 installation teams for proper execution of projects. • Formulated, implemented the systems & led the installation process. • Interacted with: - Architects for technical detailing - Fab-shop for planning and on time delivery • Shared on-site inputs on varied choices of window designs and specifications • Facilitated overall installations in Kerala Region • Successfully executed major projects and installed more than 50,000 windows which include multi-stored residential apartments, hospitals, institutions and commercial complexes • Played a major role in developing 35 installation teams for project installation • Actively involved in developing new customer base to increase company sales Show less



thyssenkrupp

• Germany
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Senior Project Engineer

  • Apr 2009 - Jul 2012

  Supervises all construction and modernization field employees by providing direction and training, and communicating company policies, procedures and objectives. Includes hiring, and supervising performance management and progressive discipline Administers company safety program. Includes performing safety audits when necessary and stressing the importance of safety to all employees Plans, directs and prioritizes elevator installations and manpower needs; utilizes project management software and other scheduling tools Uses accounting reports and programs to review job status to identify risk and opportunity. This includes properly reporting fade issues prior to revenue Manages subcontractor schedule and performance on turn-key projects Develops and maintains strong working relationships with owner, contractors, elevator consultants, and architects Identifies, reviews and signs off on change orders, purchase orders, elevator turnover authorizations, accounts receivable, write-offs, credits and other necessary approvals Mediates and resolves complaints and problems of external and internal customers. Determines what materials need to be ordered for job completion, and coordinates and arranges for sub-contracting portions of installations Makes weekly crew visits and day one visits to manage safety, site activities and progress of employees and customer; documenting findings Show less



Schindler Group

• Switzerland
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Project Engineer

  • Aug 2006 - Mar 2009

  • Follow and accurately manage new installation/modernization projects to ensure that projects close-out at the required efficiency and profitability levels • Review and book projects within one (1) week of award, notifying the Manager if required completion dates cannot be met, and providing action plan and time frame for completion • Seek change notice opportunities; prepare all change order paperwork and forward to the customer in a timely manner; follow up on change orders, received signed change orders from the customer prior to any related work being completed • Ensure timely invoicing and ensure projects are invoiced and paid to 90% before elevator turn over • Participate in Company professional development programs to enhance working knowledge of Elevator Company products, services and procedures Show less



KONE

• Finland
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Engineer (Projects)

  • Aug 2004 - Jul 2006

  Supervising all Installation activities including providing technical inputs for methodologies of Installation & coordination with site management activities. # Interacting with Architects, Consultants, Developers and proposed customers for order generation. # Coordinating with Sub Contractors; monitor their performance in view of project schedule. # Ensuring the adherence to Quality & Safety norms across the entire course of project execution. # Monitor the customer service indicators and taking corrective measures whenever necessary. # Monitor and supervise Execution of the Projects under taken as per schedule # Analyze existing resources and propose Monthly capacity Utilization Plans. # Ensure proper documentation for each job and record the progress of the job at each stage. # Raising invoices depending upon the progress of work and terms of contract and ensure collection of payment. # Preparation of periodical reports to the Top Management on the status of the Project. # Communicate and co-ordinate conduct of Training programs for enhancement of Skills and Competencies. # Budget monitoring. Show less



Composite technologies India pvt Ltd

• Bangalore

• Engineer (Production)

  • Jan 2002 - Mar 2004

  Detail Functions: • To improve the sheet metal component assembly and Quality. • To establish “Built in Quality “in the Assembly process. • To improve the component Quality inspection, Control and Assurance. • Establishing & Auditing Quality Systems in the Assembly. • Problem Solving, Root cause analysis and Corrective &Preventive Action Implementation. • Drive the Shop floor Team towards Manufacturing Excellence. • Monitor customer complaints and Warranty replacements. • Production Planning, Work Instructions, Production activities, Meeting Production Deadlines, Quality, Process enhancement, Internal Rejection Analysis, Shop Floor Discipline, Coordination with other department heads, Customer satisfaction, MIS, Time study, Method Study, Work place safety, 5S, TPM, Kaizen. Show less