Experience

UAE Exchange

• United Arab Emirates
• Financial Services
• 700 & Above Employee

• Foreign Currency Supervisor, Branch Accountant, AML Officer

  • Oct 2008 - Present

  Comprehensive problem-solving abilities, ability to deal with people diplomatically, willingness to teach & learn, team facilitator, good communication skill.  Proficient in reviewing existing processes & systems and accordingly implementing process enhancement measures for continual improvement; thereby optimizing resource/ capacity utilization as well as cost reduction.  Proficient in reviewing existing processes & systems and accordingly implementing process enhancement measures for continual improvement; thereby optimizing resource/ capacity utilization as well as cost reduction. Show less



ICICI Prudential Life Insurance Company Limited

• India
• Insurance
• 700 & Above Employee

• Senior Investment Advisor

  • Jun 2007 - Jul 2008

  Established customer rapport and assist clients with their general insurance (home and auto) insurance needs Collected relevant information systematically through probing questions and conducting full file reviews for underwriting quality and risk exposure Up-sold insurance products to new and existing clients by phone or via web-chat as well as obtaining and soliciting leads Influenced customer loyalty through professionalism & courtesy while achieving department standards for key performance indicators on a team & individual basis Enhanced insurance agency reputation by taking ownership for accomplishing new and different requests Show less