Experience

IDC | Canada
• Canada
• Market Research
• 1 - 100 Employee
• Manager , Customer Insight and Analytics

  • Jun 2022 - Present


IDC Canada

• Canada
• Market Research
• 1 - 100 Employee

• Senior Research Analyst, Consumer and Mobile Research/Smart home/Wearables Technology

  • Jan 2019 - Mar 2021

• Research Analyst, Consumer and Mobile Research/Smart home/Wearables Technology

  • Mar 2016 - Jan 2019

  Providing in-depth insightful analysis of the Canadian Consumer Services and Emerging Consumer Technology (Wearable technology, Smart home technology, Smart Assistants)


Javelin Technologies
• Canada
• Industrial Machinery Manufacturing
• 1 - 100 Employee
• 3D Printing Account Manager

  • Dec 2015 - Mar 2016
• Analyst

  • Jun 2014 - Nov 2015

  Analyze market trends and user behavior to highlight key needs and strategies of the industry. Create, maintain and foster relationships with C-Suite executives and professionals. Forecast the emerging technology market and provide relevant market sizing information. Gain insight about market opportunities and provide guidance and insight to existing and potential stakeholders in the industry. Design and optimize traditional research techniques to collect valuable… Show more Analyze market trends and user behavior to highlight key needs and strategies of the industry. Create, maintain and foster relationships with C-Suite executives and professionals. Forecast the emerging technology market and provide relevant market sizing information. Gain insight about market opportunities and provide guidance and insight to existing and potential stakeholders in the industry. Design and optimize traditional research techniques to collect valuable applicable market intelligence. Responsible for the creation of a new data driven market research product about 3D Printing (or Additive Manufacturing) and its uses in Canada. Show less Analyze market trends and user behavior to highlight key needs and strategies of the industry. Create, maintain and foster relationships with C-Suite executives and professionals. Forecast the emerging technology market and provide relevant market sizing information. Gain insight about market opportunities and provide guidance and insight to existing and potential stakeholders in the industry. Design and optimize traditional research techniques to collect valuable… Show more Analyze market trends and user behavior to highlight key needs and strategies of the industry. Create, maintain and foster relationships with C-Suite executives and professionals. Forecast the emerging technology market and provide relevant market sizing information. Gain insight about market opportunities and provide guidance and insight to existing and potential stakeholders in the industry. Design and optimize traditional research techniques to collect valuable applicable market intelligence. Responsible for the creation of a new data driven market research product about 3D Printing (or Additive Manufacturing) and its uses in Canada. Show less



Best Buy Canada

• Canada
• Retail
• 700 & Above Employee

• Supervisor (Assistant Manager)

  • Nov 2008 - Apr 2013

  Developed and managed a team of over 35 employees that generated over $30 million in annual sales revenue. Managed all aspects of team development such as hiring, training, motivating and evaluating. Created monthly business plans to manage gaps based on store analytics to strengthen three key metrics- financial growth, customer experience and employee experience. Developed proficiency at understanding client/customer needs and requirements to provide tailored… Show more Developed and managed a team of over 35 employees that generated over $30 million in annual sales revenue. Managed all aspects of team development such as hiring, training, motivating and evaluating. Created monthly business plans to manage gaps based on store analytics to strengthen three key metrics- financial growth, customer experience and employee experience. Developed proficiency at understanding client/customer needs and requirements to provide tailored solutions. Maintained and fostered relationships with high net-worth clients resulting in multiple streams of recurring revenue. Mentored and trained employees seeking progression and leadership roles. Consistently achieved sales and service targets for one of the largest volume retail departments’ across Canada. Represented the company in multiple media interactions. Show less Developed and managed a team of over 35 employees that generated over $30 million in annual sales revenue. Managed all aspects of team development such as hiring, training, motivating and evaluating. Created monthly business plans to manage gaps based on store analytics to strengthen three key metrics- financial growth, customer experience and employee experience. Developed proficiency at understanding client/customer needs and requirements to provide tailored… Show more Developed and managed a team of over 35 employees that generated over $30 million in annual sales revenue. Managed all aspects of team development such as hiring, training, motivating and evaluating. Created monthly business plans to manage gaps based on store analytics to strengthen three key metrics- financial growth, customer experience and employee experience. Developed proficiency at understanding client/customer needs and requirements to provide tailored solutions. Maintained and fostered relationships with high net-worth clients resulting in multiple streams of recurring revenue. Mentored and trained employees seeking progression and leadership roles. Consistently achieved sales and service targets for one of the largest volume retail departments’ across Canada. Represented the company in multiple media interactions. Show less



Excalibur Private Ltd

• Executive-Technical Services

  • Jul 2008 - Aug 2008

  Identified, initiated and innovated processes to further reduce the loss of precious metals, including gold and silver, during the manufacturing process. Implemented an electronic surveillance and security systems to support the new processes, based on client’s requirements. Supervised the final stage installation of the system and facilitated handover of finished product. Trained clients for use of implemented systems post installation. Identified, initiated and innovated processes to further reduce the loss of precious metals, including gold and silver, during the manufacturing process. Implemented an electronic surveillance and security systems to support the new processes, based on client’s requirements. Supervised the final stage installation of the system and facilitated handover of finished product. Trained clients for use of implemented systems post installation.



Praxis Technologies Private Ltd

• Executive

  • Jul 2007 - Aug 2007

  Fostered relationships with Multi-National Company clientele, by accurately assessing their future inventory requirements based on their current sales reports. Worked independently to analyze unique sales patterns for each of the company’s distributors at India’s largest Computers and IT solutions Sales Complex (Nehru Place) to provide an individualized warehouse management plan. Managed client's daily requests for both sales and after sales… Show more Fostered relationships with Multi-National Company clientele, by accurately assessing their future inventory requirements based on their current sales reports. Worked independently to analyze unique sales patterns for each of the company’s distributors at India’s largest Computers and IT solutions Sales Complex (Nehru Place) to provide an individualized warehouse management plan. Managed client's daily requests for both sales and after sales servicing needs. Managed client's daily requests for both sales and after sales servicing needs. Show less Fostered relationships with Multi-National Company clientele, by accurately assessing their future inventory requirements based on their current sales reports. Worked independently to analyze unique sales patterns for each of the company’s distributors at India’s largest Computers and IT solutions Sales Complex (Nehru Place) to provide an individualized warehouse management plan. Managed client's daily requests for both sales and after sales… Show more Fostered relationships with Multi-National Company clientele, by accurately assessing their future inventory requirements based on their current sales reports. Worked independently to analyze unique sales patterns for each of the company’s distributors at India’s largest Computers and IT solutions Sales Complex (Nehru Place) to provide an individualized warehouse management plan. Managed client's daily requests for both sales and after sales servicing needs. Managed client's daily requests for both sales and after sales servicing needs. Show less



Indian Institute of Technology (IIT) - Kanpur

• Engineering Project

  • Jan 2006 - May 2006

  Designed, developed and tested a “Multiple Input power management system using Digital Signal Processors”. Laid groundwork for a thesis project to be carried out by post-graduate students of the University Deliverables for the project included preliminary PCB design, a physical prototype and hardware testing results for a real-world application. Designed, developed and tested a “Multiple Input power management system using Digital Signal Processors”. Laid groundwork for a thesis project to be carried out by post-graduate students of the University Deliverables for the project included preliminary PCB design, a physical prototype and hardware testing results for a real-world application.



BRD Technologies Private Limited

• Summer Technical Trainee

  • Jul 2005 - Aug 2005

  Integrated automatic aviation meteorological system (IAAMS) and its various subsystem installations at the Air Traffic Control Tower at the New Delhi Airport. Performed a variety of tasks, such as onsite installation supervision, management of inventory and client interaction. Was responsible for reporting of status of project processes. Developed strong advisory skills through developing a workshop on IAAMS for its installation and for effectively dealing with… Show more Integrated automatic aviation meteorological system (IAAMS) and its various subsystem installations at the Air Traffic Control Tower at the New Delhi Airport. Performed a variety of tasks, such as onsite installation supervision, management of inventory and client interaction. Was responsible for reporting of status of project processes. Developed strong advisory skills through developing a workshop on IAAMS for its installation and for effectively dealing with clients. Assisted the company during the large scale project season. Show less Integrated automatic aviation meteorological system (IAAMS) and its various subsystem installations at the Air Traffic Control Tower at the New Delhi Airport. Performed a variety of tasks, such as onsite installation supervision, management of inventory and client interaction. Was responsible for reporting of status of project processes. Developed strong advisory skills through developing a workshop on IAAMS for its installation and for effectively dealing with… Show more Integrated automatic aviation meteorological system (IAAMS) and its various subsystem installations at the Air Traffic Control Tower at the New Delhi Airport. Performed a variety of tasks, such as onsite installation supervision, management of inventory and client interaction. Was responsible for reporting of status of project processes. Developed strong advisory skills through developing a workshop on IAAMS for its installation and for effectively dealing with clients. Assisted the company during the large scale project season. Show less