Experience

Visiontek Engineers Services Pvt.Ltd.

• India
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Coordinator

  • Apr 2023 - Present

  *Administer and organize related projects, from simple activities to more complex plans. *Working closely with the Manager to prepare comprehensive action plans, including resources, time frames, and budgets for projects. *Performing various coordinating tasks, that include scheduling, risk management, administrative duties, maintaining project documentation, and handling financial queries. *Working alongside Project Managers to arrange the logistics of a project. Such as working with team members to create a project timeline, set goals, and determine what elements are needed to complete the project. *Maintaining project plans by capturing task updates such as progress and completion dates, updating resources, updating work segment plans, or performing other directed updates Show less



Cuemath

• India
• Education Administration Programs
• 700 & Above Employee

• Sr. Associate- Business Ops.

  • Aug 2021 - Feb 2023

  Ensured that we have 30% of repeat businessCreated an efficient customer grievance system to manage customer complaints and resolve disputes in a timely manner which improved customer satisfaction by 30% in just 2 monthsImproved user experience by 45%Provided individualized training to new associates on quarterly basis, leading to 25% increase in workplace satisfactionContributed to positive profitable relationship with key customers through effective communication, teamwork and partnership with co-worker and the management teamHandle Multiple processes like (Renewal, Customer Service, Vendor management and Escalation management)Responsible for bridging the gap between Legal and Finance Team for documentation partManaging payment partners of Referrals Show less

• Data Intern

  • Jun 2021 - Aug 2021

  Worked with Quality Team.Managed relationships with vendors.Managed In-House Database.Managed the sales process.Identified new development channels.Managed and looked the over all leads generated by the agents.Made sure the data is correctly framed before uploading to the company's database.Strategies and plans to promote continuous improvement.Performed quality analysis of both USA and India Sales.DSA Operation



Spirit of Youth Foundation

• India
• Non-profit Organizations
• 1 - 100 Employee

• Social Media Marketing Intern

  • May 2020 - Oct 2020

  Did Marketing Campaign Fundraisers Did Marketing Campaign Fundraisers