Experience

ALLEN Digital

• India
• E-Learning Providers
• 200 - 300 Employee

• [Digital-Administration- Support Services] SSA

  • May 2022 - Present



ALLEN Career Institute Pvt. Ltd.

• India
• Education Administration Programs
• 700 & Above Employee

• SSA

  • Jul 2022 - Present



ATP STAR Kota

• India
• E-learning
• 1 - 100 Employee

• Assistant Sales Manager

  • Feb 2021 - Apr 2022

  - Prepare sales action plans and strategies - Generate max revenue for organisation individually as well as with the team. - Monitoring and reporting of sales(revenue) activities, leads and follow up for management. -Calls/VCs, Convincing, product pitching, Closure & after enrolments support to students. - Student/Parent Counselling for Offline/Classroom Study. - Team work balance with the objective of achieving team sales target and developing revenue for business within the company's policy. - New ideas to improve product/Course/Batch/System from students’ insights. - Social Media activities monitoring. - Overall Student/Parent Satisfaction before & after enrolling. - Balancing Sales Process(Inbound & outbound) - Create an inspiring team environment and take care of them all. - Helping all students to achieve their dream by giving our best and to complete the work on time that is assigned by concerned authorities. Show less



Vedantu

• India
• E-learning
• 700 & Above Employee

• Sr. Academic Counselor

  • Aug 2020 - Jan 2021

  • Advise student/parents for their learning needs through structured Counseling Sessions. • Fix appointments and conduct home demo sessions on a daily basis including follow up sessions. • Create the need for Smart Learning and advise student-parent to buy Vedantu Subscription as a solution. • Handle Objections and price negotiations to generate sales revenue. • Learn/Upgrade one's own product knowledge and sales skills to achieve and exceeding growing sales target(s). • Advise student/parents for their learning needs through structured Counseling Sessions. • Fix appointments and conduct home demo sessions on a daily basis including follow up sessions. • Create the need for Smart Learning and advise student-parent to buy Vedantu Subscription as a solution. • Handle Objections and price negotiations to generate sales revenue. • Learn/Upgrade one's own product knowledge and sales skills to achieve and exceeding growing sales target(s).



Eduncle

• India
• E-Learning Providers
• 1 - 100 Employee

• Senior Executive (Sales and Ops.)

  • Jan 2019 - Jul 2020

  To handle all Sales & operational activities of Jaipur Online Sales Team.- Management and resolve customer complaints.- Sell products and place customer orders in the computer system.- Identify and escalate issues to supervisors.- Provide product and service information to customers.- Research required information using available resources.- Research, identify and resolve customer complaints using applicable software.- Route calls to appropriate resources.- Document all call information according to standard operating procedures.- Recognize, document, and alert the management team of trends in customer calls.- Follow up customer calls where necessary.- Upsell products and services.- Complete call logs and reports.- Answer incoming calls and respond to customer’s emails.- Handling, hiring, and guiding the call center team. Show less

• Customer Relationship Executive

  • May 2017 - Dec 2018

  -To deliver prepared sales scripts to persuade potential customers to purchase correspondence course & its benefits.-Follow up on initial contacts.-To achieve monthly & yearly targets.-Describe products and services.-Maintain customer/potential customer data bases.-Identify and overcome objections.-Respond to their questions. -Take the customer through the sales process.-Obtain customer information.-Obtain possible customer leads.-Complete records of telephonic interactions, orders and accounts.-To achieve monthly & yearly targets.-To generate sell, negotiate, close and secure new business opportunities through cold calling. Show less