Experience

Les Concierges
• Consumer Services
• 1 - 100 Employee
• Assistant Operations Manager

  • Dec 2022 - Present


Aramex

• United Arab Emirates
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Senior Operations Executive

  • Oct 2018 - Dec 2022

  • Responsible for all export and import clearance and duty paid. • Coordinated shipments between domestic warehouse to destination ports, while ensuring that shipments are completed and process on time. • Completed all necessary paperwork for shipments by all Import and Export regulations, and per shipper and destination country requirements. • Coordinated daily import/export activities with carriers, customs brokers and other third-party logistics. • Provided a domestic warehouse with any special shipping instructions required for the product shipment. • Coordinated pickup with various customers, suppliers and third-party warehouses, verifying receipt of all import and export of coffee. • Traced shipments through all transit point up to destination; advised overseas agents and managers of any irregularities. • Provided extensive support in purchasing coffee, including sourcing, vendor identification, product evaluation, contract agreements, and implementation. • Inventory maintain and analysis on daily basis. • Maintain MIS reports on daily basis for future quick response of any query. • Ready for documentation as per customer urgency. • International air exports connection on time w/o failure. • Chasing custom department of shipment clearance. • Manage team and send reporting on daily basis. • Customer coordination and resolve his query. • Sending daily Dashboard, handover the reports • Resolving customer cases over phone/remote support, • Co-ordinate with multiple vendors during documentation and take follow up. Show less