Manish Arora
Information Services Manager at Energy Safe Victoria- Claim this Profile
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Bio
Sourav Sengupta
If you need to find a person with project management, business development, customer relationship management and overall street smartness skills, Manish is surely the right choice. It has been such a privilege meeting clients with Manish as he instantly engages with his sense of humour, innovative ideas and overall common sense. His jovial nature and outgoing attitude are and will take him places.
Sourav Sengupta
If you need to find a person with project management, business development, customer relationship management and overall street smartness skills, Manish is surely the right choice. It has been such a privilege meeting clients with Manish as he instantly engages with his sense of humour, innovative ideas and overall common sense. His jovial nature and outgoing attitude are and will take him places.
Sourav Sengupta
If you need to find a person with project management, business development, customer relationship management and overall street smartness skills, Manish is surely the right choice. It has been such a privilege meeting clients with Manish as he instantly engages with his sense of humour, innovative ideas and overall common sense. His jovial nature and outgoing attitude are and will take him places.
Sourav Sengupta
If you need to find a person with project management, business development, customer relationship management and overall street smartness skills, Manish is surely the right choice. It has been such a privilege meeting clients with Manish as he instantly engages with his sense of humour, innovative ideas and overall common sense. His jovial nature and outgoing attitude are and will take him places.
Credentials
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Pega Government Plateform Foundation
PegasystemsSep, 2021- Nov, 2024 -
Confluence Fundamentals Badge
AtlassianAug, 2021- Nov, 2024 -
Scrum Master Certified (SMC)
SCRUMstudy - Accreditation Body for Scrum and Agile;Download Free Scrum Body of Knowledge(381 pages)Sep, 2019- Nov, 2024 -
Scrum Fundamentals Certified Exams
SCRUMstudy - Accreditation Body for Scrum and Agile;Download Free Scrum Body of Knowledge(340 pages)Mar, 2017- Nov, 2024 -
Certified SAFe® 4 Agilist
Scaled Agile, Inc.Nov, 2019- Nov, 2024 -
Certified SAFe® 4 Scrum Master
Scaled Agile, Inc.Oct, 2019- Nov, 2024
Experience
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Energy Safe Victoria
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Australia
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Government Administration
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100 - 200 Employee
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Information Services Manager
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Jul 2020 - Present
As Information Services lead at ESV , I am spearheading a number of initiatives to enhance customer centric & data driven digital experience, streamline IT operations, enhance productivity, and optimize costs. By implementing IT strategy and leveraging cloud technologies, I have successfully improved system reliability, scalability, and security. Additionally, I have led cross-functional teams in the successful implementation of complex projects. Key accountabilities Strategic IT Planning: Developing and executing IT strategies aligned with business goals, ensuring technology supports organizational growth and innovation. Team Leadership: Inspiring and guiding teams to achieve high levels of performance, fostering a culture of collaboration and continuous improvement. IT Delivery Management: Leading cross-functional teams, overseeing program and project lifecycles, and ensuring successful delivery within scope, budget, and timeline. Vendor Management: Building strong relationships with vendors, negotiating contracts, and ensuring effective service delivery. Cybersecurity: Implementing comprehensive security measures to safeguard systems, networks, and data from internal and external threats. Cloud Technologies: Leveraging cloud platforms and services to optimize scalability, cost-efficiency, and business agility. Show less
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Siemens
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Germany
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Automation Machinery Manufacturing
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700 & Above Employee
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Agile Project Delivery Lead
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Jul 2019 - Jul 2020
Successfully delivered a very large and complex multi-million dollar 5-minute settlement project (Smart Meter) for a large utility, meeting all objectives and ensuring seamless implementation. - Oversaw the implementation of the EnergyIP Meter Data Management solution, providing an efficient and effective meter data management system. - Demonstrated exceptional project budget and profit and loss (P&L) management skills, ensuring financial targets were met. - Implemented an Agile framework to drive the delivery of complex projects, enabling greater flexibility and adaptability. Additionally, established scaled Agile practices for enhanced project management. - Effectively managed a diverse and high-performing team spread across Australia, India, the US, and Brazil, fostering collaboration and achieving outstanding results. - Maintained team morale during the challenging COVID-19 situation, successfully navigating the transition to remote work and ensuring productivity and engagement remained high. Show less
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Cyient
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India
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Engineering Services
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700 & Above Employee
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Delivery Lead - APAC
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Apr 2014 - Jul 2019
In this role, I held a pivotal position responsible for implementing complex IT programs and projects across multiple countries, namely Australia, New Zealand, Singapore, Malaysia, the Philippines, Hong Kong, and India. \Within this role, my primary focus was on ensuring alignment with business objectives, managing risks, and delivering substantial value to customers.Notable Achievements:- Overall delivery governance and accountability for a diverse range of IT projects spanning Australia, New Zealand, Singapore, Malaysia, Indonesia, the Philippines, and Hong Kong.- Provided valuable inputs to clients' overall IT strategy, contributing to their long-term success.- Successfully managed the Centre of Excellence (COE) for key customers across different regions, establishing a strong foundation for collaboration and excellence.- Oversaw program objectives, scope, deliverables, and success criteria, ensuring clear direction and measurable outcomes.- Implemented robust risk management processes, enabling effective monitoring of issues and dependencies across projects. Additionally, devised contingency plans to minimize disruptions and maintain project momentum.= Achieved significant milestones in terms of profit and loss (P&L) and revenue targets, driving financial success for the organization.= Effectively allocated and optimised resources, including budgetary allocations, to support program objectives. Collaborated closely with resource managers and project leads to ensure optimal staffing levels and resolve any resource conflicts that arose.In summary, my role encompassed driving the implementation of intricate IT programs and projects across multiple countries, while also taking on diverse responsibilities such as contributing to IT strategy, managing a Centre of Excellence, overseeing program objectives, risk management, financial targets, and resource optimization. Show less
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Program Manager - APAC
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Apr 2011 - Apr 2014
IT Project delivery, Managing diverse teams, Leading PMO and Bid Support
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Project Manager - Software Development
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Apr 2005 - Apr 2011
Software project delivery, Stakeholder Management, Software Design
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Senior Software Project Leader
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Sep 2001 - Apr 2005
Software development, Leading software team, assisting PM on development activities, CMMi Suppprt
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Developer
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May 1997 - Sep 2001
Software development Software development
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Education
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1991 - 1995
Jai Narain Vyas University
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