Manisa Wan

Project Manager at SAI-Digital
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Contact Information
us****@****om
(386) 825-5501
Location
Thailand, TH
Languages
  • English Full professional proficiency
  • Thai Native or bilingual proficiency

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Credentials

  • Adobe Magento Commerce Cloud Technical Sales Professional Accreditation
    Adobe
    Dec, 2020
    - Oct, 2024
  • PROFESSIONAL SCRUM MASTER I
    Scrum.org
    May, 2018
    - Oct, 2024
  • 7 habits of highly effective people
    PacRim Group
    May, 2009
    - Oct, 2024

Experience

    • Australia
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Project Manager
      • Sep 2018 - Present

      -Acting as technical Business Analysis to translate and review abstract business requirements into concrete functional and technical specifications Build a high performance delivery team, comprising both onsite and offshore resources. • Understanding the client’s business needs, capturing the requirements and translating to a succinct requirements list that will serve as the input to the software designers • Understand the needs of the project stakeholders, and work accordingly to satisfy them with appropriate solutions -Applying and managing IT Project Management skills, tools and knowledge to IT Project activities in order to meet to exceed the needs and expectations of all project stakeholders. -Effectively communicates with, and develops, vendor /maintains excellent working relationships with a diverse group of internal and external customers to ensure project status are met Specify goals, strategy, staffing needs, scheduling, risks, contingency plans, and allocation of available resources • Participate in peer reviews and inspections of requirements documents. Participate in peer reviews of work products derived from requirements specifications to ensure that the requirements were interpreted correctly • Serve as an internal point of contact for Development whenever requirements need to be clarified See less -Lead the delivery team on providing day to day support of business solutions and maintains software application. -Map out overall software construction plan and ensure that the roles and responsibility, objectives, commitment, deliverables and schedule are clearly communicated to team member. -Direct project activities, conduct reviews, manage risk mitigation and change control processes, and communicate status to senior executives within the development and business unit. Show less

    • Thailand
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Project Manager
      • Oct 2015 - Sep 2017

      -Applying and managing IT Project Management skills, tools and knowledge to IT Project activities in order to meet to exceed the needs and expectations of all project stakeholders. -Map out overall software construction plan and ensure that the roles and responsibility, objectives, commitment, deliverables and schedule are clearly communicated to team member. -Direct project activities, conduct reviews, manage risk mitigation and change control processes, and communicate status to senior executives within the development and business unit. -Developing detailed work plans, schedules, project estimates and resource plans. -Effectively communicates with, and develops, vendor /maintains excellent working relationships with a diverse group of internal and external customers to ensure project status are met Specify goals, strategy, staffing needs, scheduling, risks, contingency plans, and allocation of available resources -Manage and support customer’s requirement by using IT application and tools to reduce their costs and improve productivities -Acting as technical Business Analysis to translate and review abstract business requirements into concrete functional and technical specifications Build a high performance delivery team, comprising both onsite and offshore resources. -Lead the delivery team on providing day to day support of business solutions and maintains software application. -Establishing responsive business relationship with customers including problem reporting, escalation and resolution processes Managing risk and the impact of customer change requests, thence identifying service implications Show less

    • Thailand
    • Insurance
    • 500 - 600 Employee
    • Project Manager
      • May 2013 - May 2015

      Responsible for R028 project , digital life front end project Ensure successful IT project delivery within predefined KPI by applying established AXA’s project, resources, and governance standards Manage full project lifecycle using Project Management know-how and appropriate people skills Manage client’s expectations and influence key stakeholders and senior management on key project issues to ensure the final project performance meet or exceed agreed standards Coach and train junior project managers and project team members to improve project knowledge and skills within the IT Department Assist Head of PM to design and implement project management improvements by bringing in industry best practices Support the implementation of IT related business improvement projects for the business areas Interface with other IT teams to challenge proposal/solution provided, and to ensure the solution provided match the requirements Maintain and update projects repository, report project progress and possible issues regularly Development and administer reporting for projects as agree from time to time Mentor/support business users to understand and support improvements in order to achieve specified project objectives Provide input for staff communications to promote the Project and its activities Support the drive of awareness, buy-in, and sense of ownership of quality mindset throughout the organization Perform other duties as assigned by Head of PM Show less

    • Thailand
    • Telecommunications
    • 700 & Above Employee
    • Project Manager
      • Oct 2011 - May 2013

      - Handled business’s requirement and analyze, review requirements, specifications and models for development team before proceed work - Responsible for all projects in weloveshopping. - Responsible for weloveshopping application. - Responsible for the new website for Truecorp (www.truecorp.co.th) - Responsible for www.itruemart.com - Handled business’s requirement and analyze, review requirements, specifications and models for development team before proceed work - Responsible for all projects in weloveshopping. - Responsible for weloveshopping application. - Responsible for the new website for Truecorp (www.truecorp.co.th) - Responsible for www.itruemart.com

    • Technology, Information and Internet
    • 100 - 200 Employee
    • Enhancement Team Leader
      • Jul 2005 - Sep 2011

      • Handled customer’s requirement tickets and assigned to specialist staff of each problem in order to achieve minimize working time and maximize customer satisfaction • Analyze, review and assess user requirements, specifications and models for testability of all projects before delivery to the client • Responsible for setup internal testing script for all project and prepare test plan, monitoring in order to delivery with the good quality • Analyze and improve test specification, test case, test log, test report and all internal software testing document. • Communicate with development group both aspects, software test and process control. • Create and provide document template such as Software Requirement Specification, Detail Design Specification and all testing document. • Review all document in software development. • Prepare and provide internal audit schedule for organization. • Investigated problem of bottle-necked tickets and advised the solutions to team members • Revised working schedule of each day and assigned to team members according to their skills and work load which increase total working time in department by 30% • Performed multiple tasks for Head of CTS • Prepared and analyzed KPI and performance reports for executive managers • Trained and supervised team of sixteen staff members in daily operation • Coordinated with accounting manager in UK and US about customer requirements • Project Management for assigned projects, forecasting, scheduling • Track resource assignment and forecast • Follow company methodology to deliver projects and Arrange meeting for project kickoff and follow up progress. • Performed customization to company’s websites by using web application such as Style Sheet (CSS), Java Script and Venda Tag (Venda’s special Tag for company’s web site) • Operated working tasks with Firework, Homesite, Linux and Version Control System (e.g. CVS) Show less

Education

  • chanapatana international design institute
    Certificate, Fashion/Apparel Design
    2013 - 2015
  • Benjamarachalai school
  • University of the Thai Chamber of Commerce
    Bachelor's degree, Computer Science

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