Experience

Pinnaca Retail & IT Solutions

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Project Team Engineer

  • Dec 2019 - Present



SURINDERA CYCLES PRIV LIMITED

• India
• Machinery Manufacturing
• 1 - 100 Employee

• IT Manager

  • Feb 2014 - Nov 2019

  * Drives Business driven IT Strategy - Strategic Requirement Analysis Drives IT Policies and Security* Submission of IT Project Management statements and reports to the Management with timely and accurately to meet requirements, policies and standards. * Drives the overall IT services for the business & Provide strategic and tactical planning, development, evaluation, and coordination of the information and technology systems based on business needs and future requirements.* Plans & budgets the IT requirements in consultation with business leaders and ensures spending within the budget.* Drives continuity & value enhancement of existing systems for business sustenance& lead the technology team to a common technology vision and strategy, which matches business needs.* Coaches the team, provides support and directions, to address any bottlenecks by utilizing own domain and Technology expertise* Manages Senior Level vendor relationships with top IT companies for development / enhancement/ customization of applications and management of Infrastructure/network* Handling Business Process Re-engineering across all departments in the organization* Perform a continuous assessment of risks and issues on assigned business IT projects and address/mitigate them to minimize impact, ensure solutions are delivered within the agreed parameters and achieve the agreed benefits. * Address major "show stopper" risks and issues through timely and accurate reporting and senior management engagement, instigating re-planning, recovery or termination of business IT projects where necessary.* Ensure all assigned business IT projects are underpinned by tangible business cases and that the value of the solutions delivered is evident. * Proactively identify potential process overlaps arising out of organizational changes (for operational areas like Sales& Distribution, Manufacturing, Finance, HR, Warehousing, Maintenance & Technology, etc.)



Professional Print Finishing Services Ltd

• Marketing and Advertising
• 1 - 100 Employee

• IT Manager

  • May 2011 - Feb 2013

  * Handling 35+ clients locally and globally for implementation of Apps , CRM.* Engaged in Project Management of Apps, CRM* Handling team size if 10+ consultants for the Project* Implemented Versions of Apps Retail* Implemented integration of Oracle ERP, CRM.* Implemented integration of CRM with SharePoint.* Rich experience in Sales & Distribution, Manufacturing, Purchase & Ware house Management, POS, Retail BackOffice, In-store Management, LS Hospitality* Project Planning, resource planning and staffing, budgeting actual and projections for the Delivery Unit/client account and manage the same. * Working on a full life-cycle implementations of Oracle ERP, CRM solutions* Ability to map and configure clients" business requirements into Oracle ERP, CRM* Hands-on experience in key Apps, Retail Pro, Oracle & CRM modules



Bambi Retail India Ltd.

• IT Head (Manager)

  • Oct 2008 - Feb 2011

  * Gathered Business Requirement, Business Process flow modelling process, user interface and data modelling. Translated Business Requirement into Functional and Non-Functional * Requirements by analysing requirements and current workflow and designed Business * Developed the business requirements specification (BRS) documents. * Worked on GAP Analysis from legacy system to the new system. Coordinated resources, prioritize group activities, and establish schedules to ensure that plans are consistent with overall company objectives. * Used Technical knowledge, Data analysing, Tracking Documents Status, Implementing Changes Requirement, Cross Functional Skill between teams and strong interpersonal communication skills.* Implement the Logic ERP according to their Business Processes.* Responsible for Data Synchronization with all other branches. * Identified data and reporting requirements needed to support business units, answer key questions from users, recommend customizations or enhancements.* Managed import and reconciliation of historical performance data.* Wrote SQL queries to perform back end testing.* Responsible for weekly status.* Manage The SQL Server Database, also responsible for the on demand Queries, and Backups.* Preparing the MIS Reports & Supporting business development team with timely input information* Preparing and maintaining computer hardware systems of IT department i.e managing the overall working of the company IT.* Responsible for maintaining all the process of manufacturing unit from raw material to till finish goods.



Hues Clothing Co. (IF07 India)

• IT Head (Manager)

  • Dec 2007 - Oct 2008

  * Gathered Business Requirement, Business Process flow modelling process, user interface and data modelling.* Translated Business Requirement into Functional and Non-Functional Requirements by analyzing requirements and current workflow and designed Business Requirements Document(BRD), and developed test plans, test cases, test results analysis and reporting, defect management and test status matrices.* Worked on GAP Analysis from legacy system to the new system.* Used Technical knowledge, Data analysing, Tracking Documents Status, Implementing Changes Requirement, Cross Functional Skill between teams and strong interpersonal communication skills.* Implement the Logic ERP according to their Business Processes.* Responsible for Data Synchronization with all other branches.* Identified data and reporting requirements needed to support business units, answer key questions from users, recommend customizations or enhancements.* Managed import and reconciliation of historical performance data.* Wrote SQL queries to perform back end testing.* Assisted with required data analysis, interpretation, correction and document presentation for various assignments.* Responsible for weekly status.* Directly Coordinate with the MD.* Manage The SQL Server Database, also responsible for the on demand Queries, and Backups.* Preparing the MIS Reports & Supporting business development team with timely input information* Handling team of 9 executives & working in close coordination with various department managers* Managing the Inventory & Merchandise including Barcoding.* Preparing and maintaining computer hardware systems of IT department i.e managing the overall working of the company IT.



Integrated Retail

• Singapore
• Retail
• 1 - 100 Employee

• Sr. Manager Services

  • Sep 2006 - Nov 2007

  * Gathered Business Requirement, Business Process Flow Modelling, Business Process, User Interface and Data Modelling.* Translated Business Requirements into Functional and Non-Functional Requirements by analyzing requirements and current workflow and designed Business Requirement Document(BRD), and developed test plans, test cases, test results analysis and reporting, defect management and test status matrices.* Worked as the primary interface between Business User and Developers with strong understanding of Software Development Life Cycle (SDLC).* Designed User Interface (UI) Mock Ups for front end design.* Worked on Gap Analysis from legacy system to the new system.* Coordinated resources, prioritize group activities, and establish schedules to ensure that plans are consistent with overall company objectives.* Used Technical knowledge, Data analyzing, Tracking Documents Status, Implementing Changes Requirement, Application Portfolio Rationalizing, Cross Functional Skill between teams and strong interpersonal communication skills.* Worked on XML Reports.* Implement the Retail Pro. ERP according to their Business Processes.* Making Client Presentations, and Report Preparation* Planning and implementation for new and existing clients.* Implementation and parametrization of Retail Pro HO and Remote module for many clients in India.* Business Mapping for Parametrization of Retail Pro based on Hub and spoke model of retail industry, which covers sourcing, logistics, Warehousing and managing deliveries to the store.* Participating the training by developing training manuals for the client* Internal Design: Building, testing, installing and tuning software and developments.* Handling BPM, SRS, Business Manuals.* Handling Retail Pro Demos, Implementation & Support(including Overseas clients)



M/s Duttasons Engg.

• Sr. Software Developer

  • Sep 2003 - Aug 2006

  * Identified data and reporting requirements needed to support business units, answer key questions from users, recommend customizations or enhancements.* Gathered Business Requirement, Business Process flow modelling, Business Process, User Interface and Data Modelling.* Translated Business Requirements into Functional and Non-Functional Requirements by analyzing requirements and current workflow and Designed Business Requirement * Document(BRD), and developed test plans, test cases, test results analysis and reporting, defect management and test status matrics.* Handled large data crunch numbers using MS Excel and its various functions such as pivot table, V lookups, H lookups & macros.* Designed and implemented workflow modules using MS Share Point, Used Share point extensively as a Documents center. * Wrote SQL queries to perform back end testing.* Working on the new requirement with the support of 3 Team Executives.* Preparing and maintaining the financial budget of IT Department.* Developing the software tools as per the requirement (related Engg. Works.)



DSC Limited

• India
• Construction
• 1 - 100 Employee

• Sr. IT Executive

  • Sep 2000 - Aug 2003

  * Responsible for managing IT Department & Cashiers.* Identified data and reporting requirements needed to support business units, answer key questions from users, recommend customizations or enhancements.* Managed import and reconciliation of historical performance data.* Work with non-technical users to assess their requirements, and provide direction, coordination, clarification and advice to end users and middle management.* Maintain Reports required by various Departments / Vendors.* Maintains Friedman Reports.* Preparing the MIS Reports & supporting business development team with timely input information* Coordination with various department’s Floor managers* Preparing and maintaining the computer hardware systems of EDP department i.e managing the overall working of the store.* Assisting CRM and VRM in preparation of monthly budget as well as exercising Inventory control.* Develop software for: - Commission & Consignment Report - Contact Management for Customer Points adding & Redemption - Supplier Contact Management.