Senior Network Engineer

• May 2022 - Present

Network Engineer

• Apr 2020 - Present

Network Engineer

• Feb 2020 - Apr 2020

Job role and responsibilities include: • Arrange and install network hardware including Catalyst 9300 series, 9500 series switches and Cisco Nexus 9000 series • Possess In-depth knowledge of routing protocols, TCP/IP, EIGRP, OSPF and Switching skills including Nexus switching • Work with Cisco NextGen Firewalls, Firepower, ISE, CSM, Intrusion Prevention System, Checkpoint Firewalls • Design and update network diagrams using Microsoft Visio and other advance tools • Enhance the network automation capabilities and streamline the switch deployment process using Cisco DNA • Be actively involved in Project Engineering • Investigate network issues and blackouts; redesign and work together with network architects on network enhancements • Create and implements measures, traits, and access checks to secure network frameworks • Support and oversee Cisco ASA Firewall solutions following established IT Security procedures • Provide network status reports to fellow network engineers and the department head • Monitor network performance and troubleshoot any faults • Utilise your effective oral and written communication skills to aid in the development of written documentation and effectively • communicate with a range of stakeholders • Bring your can-do attitude and be a contributing team player

Network/Systems Integration Engineer

• Mar 2018 - Jan 2020

Current role and responsibilities include: • Providing Level 2 and 3 supports to clients, end-users and customers on IT networks, onsite and remotely. • Installing new and upgrading existing networking equipment • Updating IOS on various types of Cisco and Palo Alto Devices • Configuring Cisco switches and routers according to the requirements • Ensuring networks are configured to operate at optimal performance by evaluating and monitoring network infrastructure. • Configuring routers and firewalls according to the standards and security requirements • Testing/troubleshooting end to end connectivity between devices • Upgrading networking equipment to the latest stable firmware releases • Maximizing network performance by monitoring and troubleshooting problems and outages • Scheduling upgrades and collaborating with network architects on network optimisation • Utilizing Firewall (SIG) to filter unwanted traffic and improve network security • Configuring VLANs and Zone-base firewall to improve security • Configuring EIGRP, OSPF and BGP on Cisco routers • Designing and installing wireless network infrastructures • Conducting Wi-Fi network surveys using Ekahau software to test the Wi-Fi performance and making required changes. • Installing new and upgrading existing WAPs on large scale • Testing Wi-Fi connectivity and Interference • Upgrading software and hardware on client servers • Setup, maintaining and supporting a range of client desktop workstations and laptops with associated hardware and software • Remotely managing and configuring client proxy servers/routers and switches • Securing network systems by establishing and enforcing policies, and defining and monitoring access. • Monitoring network traffic, and activity, capacity and usage to ensure continued integrity and optimal network performance. • Creating and updating business continuity and disaster recovery plans. • Creating and updating business network diagram using Microsoft Visio.

IT Manager (Volunteer)

• Jan 2018 - Nov 2018

The Australian Insulation Foundation Ltd is a charity and not-for-profit company that specialises in energy saving products and initiatives, particularly insulation. For more info please visit http://www.aifwa.org.au/ The Australian Insulation Foundation Ltd is a charity and not-for-profit company that specialises in energy saving products and initiatives, particularly insulation. For more info please visit http://www.aifwa.org.au/

IT Helpdesk Technician

• Nov 2015 - Dec 2017

My job responsibilities under the role of Helpdesk, Network Administration and IT Support Engineer included: • Provide Level 1 and 2 support to clients, end-users and customers on IT network system, onsite and remotely. • Install, configure, test, maintain, monitor, and troubleshooting of laptops, PCs and tablets at client workstation software and networking software products. • Provide assistance to Service Desk Manager to perform technical assigned task including hardware repair, trouble shooting of PCs, laptops and tablets and replace hardware. • Perform scheduled maintenance, remote analysis, diagnosis and resolution of complex PC, laptops and tablets problems for a variety of clients and recommend and implement corrective hardware solutions, including off-site repair as needed according to SLA. • Configure, maintain and update client’s SOE (Software Office Environment) and replace faulty parts of hardware parts on tablets, laptops and PCs. • Liaise with third-party support and PC equipment vendors. • Participate in on-call duties which include after hours, weekend and holiday support. • Server Administration and perform maintenance and troubleshooting of Windows Server 2003/2008, Windows XP/ Vista/ 7 Operating Microsoft Office Suite, Microsoft Exchange 2003-2013, Active Directory, TCP, LAN/WAN and VMware. • Microsoft office all versions support and MS outlook configuration, trouble shoot and support includes backup and recovery • Test new software applications for MAC Computers. • User account administration and support (Active Directory). • Company Business software installation, Support, data backup and recovery • Email account administration and support (MS Exchange). • Provide support on VLAN, patching, tracing cable from floor port to switch port. • Perform network connectivity troubleshooting. • Daily Server and data backup including Server system state.

Junior Network Support Engineer

• Jun 2013 - Feb 2014

Junior Network Support Engineer • Perform server administration and technical support to clients and end users. • Overseeing computer networks, network administration and network installation. • Maintain log and/or list of required repairs, system operation and maintenance. • Firewall management • Maintain current and accurate inventory of technology hardware, software and resources. • Provide orientation to new users of existing technology. • Provide training to staff and end users about potential uses of existing technology. • Daily Server and data backup including Server system state • User Support Including hardware and Software • Remote locations support using Remote PC support software • LAN trouble shooting including Wireless LAN support and troubleshooting • Complete branded PC’s and Laptop support including hardware and software. • Network Printer, Scanner and Copier support and troubleshooting • Microsoft licensing and purchasing • Periodic Servers, Pc’s, and laptop maintenance. • Users backup. • Liaison with IT vendors.