Experience

Frasers Group

• United Kingdom
• Retail
• 700 & Above Employee

• Warehouse Operations Associate

  • Jan 2022 - Present

  • Warehouse Fulfilment operations involve Generating LPNs which designate the items/cartons, and printing shipping labels which provide the delivery details. • Supporting automated totes by assigning them to respective sorting inductors after which products are distributed based on orders received. • Warehouse Fulfilment operations involve Generating LPNs which designate the items/cartons, and printing shipping labels which provide the delivery details. • Supporting automated totes by assigning them to respective sorting inductors after which products are distributed based on orders received.



Amazon

• United States
• Software Development
• 700 & Above Employee

• Business Operations Specialist

  • Jun 2019 - Jul 2021

  Amazon (Amazon.com) is the world´s largest online retailer and a prominent cloud services provider • Created and managed Catalogs by introducing new categories using keyword attributes and thereby made the process flow by performing audit and root cause analysis in case of any major errors. • Created BAD CAT process SOP for Product categorization with defining keyword attributes. • Responsible for providing resolutions to the Referral fee tickets (inbound support issues) and questions by fixing the root causes of the issues and thus standardising the SOP of Referral fee tickets. • Reviewed Sellers' fee reimbursements by performing data analysis using excel and generated weekly reports. • Created and launched promotions for sellers where sellers are charged less commission during the promotion period. • Tested newly launched marketplaces for any fee-related discrepancies in selling partner experience. • Data assignment for freshers in the team based on project goals and weekly quality results. • Spot Award- For Contribution, a year in transitioning sellers' fees from marketplace-specific fees to Global fees. • Accolade- Designed a dashboard for visualising the team´s productivity and quality based on weekly metrics. • Achievement: Referral fee and Node clean-up processes SOPs got published in the AMAZON wiki. Show less



Rainbow Remedies

• Kakinada, Andhra Pradesh, India

• Retail Business Developer

  • Apr 2018 - Mar 2019

  A wholesale surgical organization that supplies surgical supplies to small wholesale and retail businesses. • Managed a wide range of suppliers to contribute to the company’s total commitment to on-time delivery and the highest customer service levels. • Managed a range of commercial activities including procurement, category management, contract management, and commercial strategies. • Experienced in managing and coaching a diverse team by conducting daily meetings thus driving a performance culture. Show less