Experience

Careerera -SNVA EduTech

• United States
• Higher Education
• 100 - 200 Employee

• Inside Sales Executive

  • Dec 2022 - Present

  Working in SNVA’s Ed-Tech sector called Careerera. My role is to generate revenue for the organisation through enrolment of working professionals in Canada and US. Informing them about courses like data science, cyber security and full stack etc. to help them upskill or switch careers for better job opportunities by making outbound calls. Finally confirming their registration and finalising payment process for the program. Working in SNVA’s Ed-Tech sector called Careerera. My role is to generate revenue for the organisation through enrolment of working professionals in Canada and US. Informing them about courses like data science, cyber security and full stack etc. to help them upskill or switch careers for better job opportunities by making outbound calls. Finally confirming their registration and finalising payment process for the program.



Lava International Limited

• India
• Telecommunications
• 700 & Above Employee

• Senior Quality Engineer

  • Oct 2021 - Jan 2023

  Working on the production floor of the company that manufactures Featured phones and Smart Phones. Identified defects and issues within the production process or the material used that might generate a customer complain. Developed and executed test plans to ensure that all objectives are met, along with recommending, implementing and monitoring corrective actions and preventive actions to ensure the quality assurance standards are achieved. Making sure that all the highlighted non conformance are closed on priority in order to run the production line, in short making sure the handset lot reaches market with ZERO DEFECT. Show less



BYJU'S

• India
• E-Learning Providers
• 700 & Above Employee

• Business Development Associate

  • Aug 2019 - Sep 2021

  Ensured closure of leads by conducting sessions to nalize sales of educational packages. Maintaining a good rapport with the customers was effective in active lead generation and regular follow-ups helped to close high ticket sales value. Good knowledge of CRM helped identify and approach a good lead in the most appropriate manner. Ensured closure of leads by conducting sessions to nalize sales of educational packages. Maintaining a good rapport with the customers was effective in active lead generation and regular follow-ups helped to close high ticket sales value. Good knowledge of CRM helped identify and approach a good lead in the most appropriate manner.



Amazon Development Center Poland

• Poland
• Software Development
• 700 & Above Employee

• Customer Service Representative

  • Jul 2018 - Aug 2019

  Understanding and resolving the issues and concerns of customers with empathy and correct process knowledge to provide the exact resolution. Cross-skilled to work in various job roles, like operations and handling a team as the Subject-Matter Expert, helping a team of 20 to 25 people with the process related queries and approval of concessions if relevant. Worked for 2 different organizational units including India and North America, based on business requirements. Understanding and resolving the issues and concerns of customers with empathy and correct process knowledge to provide the exact resolution. Cross-skilled to work in various job roles, like operations and handling a team as the Subject-Matter Expert, helping a team of 20 to 25 people with the process related queries and approval of concessions if relevant. Worked for 2 different organizational units including India and North America, based on business requirements.