Senior Project Manager

• Jan 2023 - Present

SAP SuccessFactors HCM Project Management. SAP SuccessFactors HCM Project Management.

Project Manager

• Apr 2021 - Jan 2023

Program Manager

• Dec 2019 - Apr 2021

Senior Technical Project Manager & Senior Scrum Master

• Mar 2019 - Dec 2019

- Manage the Infosys team project for American Express and their Virtual Payments Team - Facilitate the Scrum process and coach Scrum team and help identify solutions to issues raised during retrospectives or throughout the software development process - Provide oversight and project management in the development and deployment of code for the Virtual Payments Teams - the applications, UI, system design & architecture - Utilize the Software Development Life Cycle (SDLC) Waterfall Model and Scaled Agile Framework (SAFe) in the Virtual Payments in Global Commercial Services Technologies to effectively manage the project - Mentor and develop new team members in Safe Agile methodologies to deliver quality features and functionality - Collaborate with Product Owners and Technical Leads to ensure user stories align with technical requirements Show less

Information Technology Consultant

• Nov 2018 - Feb 2019

- Acted as an independent consultant, subject matter expert, and mentor to other team members, as assigned, with the responsibility to develop Project Management Office (PMO) documentation and manage projects drawing on Scrum methodology and SDLC Model - Acted as an independent consultant, subject matter expert, and mentor to other team members, as assigned, with the responsibility to develop Project Management Office (PMO) documentation and manage projects drawing on Scrum methodology and SDLC Model

Project Manager & Scrum Master

• Mar 2018 - Oct 2018

- Operated as SAFe Scrum Master to lead Sprint Planning, Daily Stand-Up, Sprint Review, and Retrospective meetings for US and offshore teams - Reflected, developed and implemented measures which resulted from Sprint Retrospectives - Managed teams and ensured that project goals, scope, and product domain were understood by everyone on the Scrum Team as well as possible Partnered with engineering teams to develop API’s, enhancements, prioritize and manage enhancement initiatives - Acted as liaison between management and Executive Steering Committee to communicate progress reports, potential risks and proposed solutions - Responsible for the deployment, configuration and management of the team portfolio, including Cloud Automation Enablement, Automated Testing, ServiceNow Upgrade testing, process improvement and documentation - Automated the testing evaluation for CI/CD process implementation and improvement - Forecasted material and human capital requirements for the vendor service provider Show less

Program Manager Consultant

• Jul 2017 - Mar 2018

- Managed multiple technical projects with agile methodologies and the SDLC waterfall model - Led and coached team members in project management abilities and facilitated Scrum adoption - Developed and implemented proprietary Project Management Office (PMO) Strategy - Expedited the design and implementation of OOONA, a web-based tool for translation services with custom-built interfaces - Partnered with software vendor's to manage the rollouts software upgrades for critical financial systems - Accountable for software evaluation and replacement projects as well as the deployment of financial systems - Designed and implemented IT infrastructure augmentations to the Change Management Process which improved overall system availability and stability - Strategically developed, documented and analyzed process improvement's to enhance delivery times - Oversaw the development and implementation of Amazon Web Services (AWS) Show less

SAP Technical Project Manager

• Sep 2014 - May 2017

- Managed, communicated and tracked changes across all SAP environments and oversight of bi-annual SAP Releases for the SAP technical team- Orchestrated the execution of multiple projects from inception to delivery, and utilized the effective management of resources to deliver solutions on time, under budget, and within strict SLA and systems availability- Forecasted all elements of project planning which included cost, timeline and scope of work- Maximized the efficiency of all team members by monitoring project performance and mentoring team members using Scrum techniques- Configured and modified documentation templates, authorization requests, status reports, and document workflow within Solution Manager- Conducted risk management assessments and advised SAP Teams how to move changes through the SAP environments while mitigating risk safely - Led regular touchpoints with DTSS and AMS service providers, software and hardware vendors to ensure stakeholder alignment Show less

SAP Project Manager

• May 2012 - Sep 2014

- Partnered with leading service providers to successfully execute the biggest Disney IT project of 2013, the Data Center Migration & Modernization Project- Provided oversight and project management in the planning, sizing, and testing of system design and architecture and analysis for mission systems- Proactively identified changes in work scope and ensured appropriate planning measures were taken with all stakeholders to reassess and amend the scope of work requirements, budget and timeline- Collaborated with Data Center Program Manager to strategically plan and manage the data migration and subsequent multi-phased modernization effort as part of the SAP Release Program- Designed and implemented logical architectural diagrams in support of Data Center Migration and the Modernization Project Show less

SAP Technical Project Manager

• Jul 2009 - May 2012

- Managed the end-to-end Warner Bros. portfolio of projects and workstreams within a SAP program and client environment - Researched, planned and executed the successful migration of SAP Portal systems from MS-SQL Server to UDB-DB2 and was achieved with uninterrupted business operations - Accomplished SAP ECC, SRM CRM, BW, Portal upgrade projects and OS/DB migration projects - Consolidated client cost-savings through licensing of databases from a sole vendor and leveraged existing support teams - Managed the full systems development lifecycle (SDLC) and employed project management tools such as MS Project, Visio, and Warner Bros. tailored project methodologies and software Show less

Project Manager / Senior SAP BASIS Administrator / International SAP Implementation

• Jun 2001 - Jul 2009

- Successfully configured and implemented SAP ECC, BW, CRM systems in addition to Support Pack Stacks - Led the technical team in the research, planning, execution, and technical documentation of multiple upgrades and migration projects - Maintained the integrity of the SAP environment through the management of the SAP Correction and Transport System (CTS) - Maximised SAP system performance and availability by the redesign of the current SAP configuration - Oversaw the execution of the Remedy ITSM issues log to reduce the total number of outstanding incidents and reduce resolution time - Led the Unicode Migration of production systems with thorough research, development and execution of iteration of export/import processes Show less

SAP BASIS & Security Administrator

• Apr 1998 - Jun 2001

Systems Programmer / SAP Administrator

• Mar 1996 - Apr 1998