Experience

Paragon Care Group Australia Pty Ltd

• Australia
• Hospitals and Health Care
• 100 - 200 Employee

• ERP and BI Lead

  • Jan 2021 - Present



Surgical Specialties Pty Ltd (Paragon Care Group Australia Pty Ltd)

• Australia

• System Business Analyst

  • Oct 2013 - Jan 2021

  - Implemented and on boarded new companies in Pronto and Dynamics D365 F&O – Gathered information and requirements, prepared implementation plan and schedule, setup system configuration, extracted data from legacy systems and uploaded in new system, prepared test plans, conducted user acceptance testing and system training, created business reports -Evaluate business needs and contribute to the design and development of business solutions. -Manage beginning to end projects. This includes initiating projects, preparing schedules, costing, presenting project plans. Getting approval. Preparing test plan, communicating and allocating work to internal and external stakeholders and implementing projects. -Gather information from internal stakeholders on the requirement, where necessary provide workaround to meet the requirement with existing functionality or if required liaise with the external stakeholders to customize the system to meet the requirement. -Analyze existing procedures and suggest improvements. Work with different departments to simplify processes and improve efficiency. -Participated in Data modelling and interface for reporting. Created business reports including Financial, Management, KPI and Dashboards for Directors, General Managers, Managers and other internal stakeholders for business analysis and information. -Conduct beginning to end testing of customized programs. Diagnose and analyse the operation of customised programs. -Arranged staff training, provide support to local and overseas stakeholders as necessary and prepare process documents. -Participated in system integration with third parties. -Troubleshoot, investigate and resolve issues across all the modules including General Ledger, Banking, Fixed Asset, Account Receivables, Account Payables, Sales and Purchase, Products, Inventory, Warehouse, Trueform, Cognos. -Use Devops, Jira, Microsoft Teams to create task, stories, communicate and track progress. Show less



Applied Business Technology Pty Ltd

• Australia

• ERP Support Consultant

  • Feb 2011 - Oct 2013

  • Liaised with clients to collect information on issues and requirements and provided solutions. • Evaluated clients business needs, and contributed to the design and development of business solutions. • Business analysis of existing procedure and suggested process improvements. • Performed Root Cause Analysis on the issues related to General Ledger, Debtors, Creditors, Stock, Bank and rectified the audit and data variances. • Investigated and provided corrections on month end, financial year-end rollover discrepancies along with Trial Balance imbalances. Reconciled Bank, General Ledger Accounts, AP, AR, Stock and Fixed Asset along with sub ledgers to resolve data issues. • Designed different financial management reports as per clients’ requirements. • Wrote SQL scripts to generate and extract data for management reporting, data for KPI’s, data for day-to-day analysis and data for auditor’s requirement. • Diagnosed and analysed the customised programs. Prepared and maintained test documents. Communicated any discrepancies to Project Manger and development team and followed through to get the issues resolved. • If a program patch was required, discussed with the program author, provided necessary details and arranged to get the patch in a timely manner. Tested the patch and confirmed the working. Prepared Implementation Plan, scheduled time with clients and uploaded the patch. • Created and managed user access, roles, securities and profiles as required. • Engaged in skill development by participating in training courses and studying manuals to understand and further expand the system knowledge and explore the system potential. • Conducted public and internal staff training on different Pronto topics and modules. • Troubleshoot, investigate and resolve issues across all the modules of Pronto including General Ledger, Banking, Payroll, Fixed Asset, Project Costing, Account Receivables, Account Payables, Inventory, Warehouse and Manufacturing. Show less



Precision Energy Services Pty Ltd

• Australia

• Assistant Accountant/Accountant

  • Mar 2008 - Nov 2010