Experience

Seaview Support Systems Pvt. Ltd. - India

• IT Services and IT Consulting
• 1 - 100 Employee

• IT Consultant

  • Jan 2021 - Present

  TechnoPark, Trivandrum, Kerala, India.



Saleh Al Hamad Al Mana Co., Doha, Qatar (Nissan, Infiniti & Renault sole dealer)

• Senior Manager - IT (Head of Group IT)

  • Jun 2005 - Dec 2019

  Doha - Qatar Saleh Al Hamad Al Mana Co. is one of the largest retail and distribution company in Qatar and it is currently active with businesses such as Automotive Sales & Aftersales, Luxury & High End Retail Shops, Coffee Shop chains, Car Rentals, Used Cars, Consultation services, Property & Real Estate, FMCG Sales & Distribution and Logistics. The strength of the group is 2000+ employees, 23+ business units, 50+ locations and 500+ IT Users. Role & Responsibilities: I’m responsible for portfolio… Show more Saleh Al Hamad Al Mana Co. is one of the largest retail and distribution company in Qatar and it is currently active with businesses such as Automotive Sales & Aftersales, Luxury & High End Retail Shops, Coffee Shop chains, Car Rentals, Used Cars, Consultation services, Property & Real Estate, FMCG Sales & Distribution and Logistics. The strength of the group is 2000+ employees, 23+ business units, 50+ locations and 500+ IT Users. Role & Responsibilities: I’m responsible for portfolio management of IT requirements within the entities of Saleh Al Hamad Al Mana Co. with an exhaustive list of projects. o Application Deployment: ERP, DMS, CRM, HR, Payroll, IP Telephony, PABX, Messaging & Web Portals o Infrastructure Setup: Enterprise Architecture, Capacity planning, Datacenter Mgmt, NAS Backup, Network & security setup for application & organization o IT Budget: Establish annual IT budget guidelines and operate within the designated approved budget o Professional Services: Portfolio Management, Project Management, Business Analysis, Technology Evaluation, Investment analysis, Vendor Management, Asset & Product Lifecycle management o Operational & Support: Product Development, Enhancements, Integration, Rollouts & Helpdesk Show less



HK Corporation Dubai (Property Developers)

• IT Manager

  • Mar 2004 - May 2005

  Dubai - U.A.E. Role & Responsibilities: I & my team were responsible for identifying, evaluating, planning, developing & delivering crucial/new business solutions & enhancements to HK Corporation’s product portfolio. Provide justification with a Business case & financial analysis for new products to the management team / stakeholders, including Project Management for development & deployment of solutions, PreSales Consulting, Training, Setup of Support & Service team. Project/s: Onsite – UAE &… Show more Role & Responsibilities: I & my team were responsible for identifying, evaluating, planning, developing & delivering crucial/new business solutions & enhancements to HK Corporation’s product portfolio. Provide justification with a Business case & financial analysis for new products to the management team / stakeholders, including Project Management for development & deployment of solutions, PreSales Consulting, Training, Setup of Support & Service team. Project/s: Onsite – UAE & Spain o Property & Real Estate Mgmt – Financials, Sales, Rental, Agent Network & Facilities o CRM – Requirements, Gap-Map Analysis, Configuration & Deployment (SalesLogix CRM) o Data migration from POP3 solutions to Microsoft Exchange 2003 (One time) o Enterprise Portal – Websites, Service integration & Support o Application Deployment: ERP, CRM, HRMS, Telephone PABX System, Messaging & Web Portals o Infrastructure Setup for new office: Enterprise Architecture, Capacity planning, Datacenter Mgmt, NAS Backup, Network & security setup for application & organization Key Achievements: Strategize business expansion with technology incubation & partnerships for new products & related services. Managed product development & setup support infrastructure for various enterprise solutions which includes project planning, control, delivery, review quality & mitigation of risk • Deployment of web based solutions in an ASP model, including setup of support & maintenance ­ Property & Real Estate Management solution including listing, registration & Online sales ­ CRM: Call Center (Sales, Service & Support) using SalesLogix CRM ­ Project Collaboration: Document & Workflow Mgmt & eReview for web based project mgmt • Integration of Microsoft Outlook & SalexLogix CRM with the Task module • Introduced new website for the entire group • Managed multiple offshore offices/vendors in Middle East & Europe Show less



Nad Al Sheba Club Dubai (Venue for world’s richest horse racing - Dubai World Cup)

• IT Manager

  • Mar 2000 - Mar 2004

  Role & Responsibilities: IT Project Coordinator, Systems Administration, Network Security, Website Management, Business Analysis, Technology Evaluation, Investment analysis & Vendor Management. Manage & ensure that all project resources & their respective skills are optimally utilized. Project/s: Onsite – Dubai 1. Application Deployment: Baron LRMS system for Golf Reservation, Membership and POS. Implementation of HRMS, Payroll and Time & Attendance with online staff swipe card system… Show more Role & Responsibilities: IT Project Coordinator, Systems Administration, Network Security, Website Management, Business Analysis, Technology Evaluation, Investment analysis & Vendor Management. Manage & ensure that all project resources & their respective skills are optimally utilized. Project/s: Onsite – Dubai 1. Application Deployment: Baron LRMS system for Golf Reservation, Membership and POS. Implementation of HRMS, Payroll and Time & Attendance with online staff swipe card system 2. Mapping user requirement to Baron, Sage CS/3, Micros, Fidelio & gap analysis for customization 3. Data migration from POP3 solutions to Lotus notes Mail Server Solution (One time) 4. Data migration from Micros (daily batch process) – Fidelio Inventory System Integration 5. Data migration from Chameleon 2000 Financial system - Sage Tetra CS/3 (One time) 6. Website Design, Development & Day to Day Management 7. Web portals: Online Golf Booking System for Club Members Key Achievements: • Introduced the online web-based golf booking system for the club members • Introduced the employee online swipe card system for the club • Successfully implemented the Baron LRMS system for Golf Reservation, Membership & POS • Successfully implemented Wireless LAN network throughout the Golf Course for Micros POS system • Successfully implemented Lotus Notes Email Messaging Solution for the entire club • Achieved quality of IT Systems data and having the accurate controls in place Show less



Emirates Golf Club Dubai (Venue for the world’s popular Golf Tournament – Dubai Dessert Classic)

• Systems Administrator

  • Aug 1998 - Feb 2000

  Role & Responsibilities: Systems Administration, Network Security, User Training & Help Desk Support. o Study of the hospitality systems & products for analysis, techniques, generating specifications & define a sustainable business model o Manage & Ensure that all project resources & their respective skills are optimally utilized o Propose & design an integration framework to update existing system o Data migration from Micros (daily batch process) – Fidelio… Show more Role & Responsibilities: Systems Administration, Network Security, User Training & Help Desk Support. o Study of the hospitality systems & products for analysis, techniques, generating specifications & define a sustainable business model o Manage & Ensure that all project resources & their respective skills are optimally utilized o Propose & design an integration framework to update existing system o Data migration from Micros (daily batch process) – Fidelio Inventory System Integration o Data migration from Chameleon 2000 Financial system - Sage Tetra CS/3 (One time) Key Achievements: • Business Process analysis, system design, implementation & end user training of Micros & Fidelio • Design Integration & deployment of complex HRMS & Payroll system Show less



Front Line Computers

• United States
• Software Development

• Analyst Programmer

  • Jul 1997 - Aug 1998

  Dubai, United Arab Emirates Role & Responsibilities: Technical support, Software development, Testing & Deployment. o Presales & technical assistance to the sales & business development team o Develop & deployment of the Financial & Inventory System in assistance with development team o Design & development of applications using SQL/MS Access & Visual Basic



Softline Intelligent Micro Systems

• Systems Analyst

  • Aug 1995 - Jun 1997

  Kottayam Area, India Roles & Responsibilities: Software development, Testing & Deployment for Co-operative Bank Systems. Involved as a core programmer & developer for database design & front-end development using tools like FoxPro, FoxBASE, C, Dbase, MS Access & VB to create forms. All the projects were developed in phases of 3 – 6 months per release, also involved user training & documentation of the procedures.



Digit & Decision

• Programmer and Trainee

  • Jul 1993 - Jul 1995

  Kottayam Area, India