Experience

Ramada Encore by Wyndham Bareilly

• India
• Hospitality
• 1 - 100 Employee

• General Manager

  • Nov 2022 - Present

  Bareilly, Uttar Pradesh, India



Empyrean Skyview Projects Private Limited

• India
• Construction
• 1 - 100 Employee

• General Manager

  • Jan 2021 - Mar 2022

  Jammu, Jammu & Kashmir (Union Territory), India • Oversee daily operations of the business unit or organization. • Ensure the creation and implementation of a strategy designed to grow the business. • Coordinate the development of key performance goals for functions and direct reports. • Ensure the overall delivery and quality of the unit's offerings to customers. • Engage in key or targeted customer activities. • Oversee key hiring and talent development programs. • Evaluate and decide upon key investments in equipment… Show more • Oversee daily operations of the business unit or organization. • Ensure the creation and implementation of a strategy designed to grow the business. • Coordinate the development of key performance goals for functions and direct reports. • Ensure the overall delivery and quality of the unit's offerings to customers. • Engage in key or targeted customer activities. • Oversee key hiring and talent development programs. • Evaluate and decide upon key investments in equipment, infrastructure, and talent. • Communicate strategy and results to the unit's employees. • Report key results to corporate officers. • Engage with corporate officers in broader organizational strategic planning. Show less



Ramada Jamshedpur

• India
• 1 - 100 Employee

• General Manager

  • Mar 2015 - Jan 2021

  Jamshedpur Area, India Day-to-day management of a hotel and its staff. Commercial accountability for budgeting and financial management, planning, organizing and directing all hotel services, including front-of-house (reception, concierge, reservations), food and beverage operations, and housekeeping. Planning and organizing accommodation, catering and other hotel services; Promoting and marketing the business; Managing budgets and financial plans as well as controlling expenditure; Maintaining statistical and… Show more Day-to-day management of a hotel and its staff. Commercial accountability for budgeting and financial management, planning, organizing and directing all hotel services, including front-of-house (reception, concierge, reservations), food and beverage operations, and housekeeping. Planning and organizing accommodation, catering and other hotel services; Promoting and marketing the business; Managing budgets and financial plans as well as controlling expenditure; Maintaining statistical and financial records; Setting and achieving sales and profit targets; Analyzing sales figures and devising marketing and revenue management strategies; Recruiting, training and monitoring staff; Planning work schedules for individuals and teams; Meeting and greeting customers; Dealing with customer complaints and comments; Addressing problems and troubleshooting; Ensuring events and conferences run smoothly; Supervising maintenance, supplies, renovations and furnishings; Dealing with contractors and suppliers; Ensuring security is effective; Carrying out inspections of property and services; Ensuring compliance with licensing laws, health and safety and other statutory regulations. Show less



Hotel Sewa Grand - India

• India
• Hospitality
• 1 - 100 Employee

• General Manager

  • Jun 2014 - Feb 2015

  New Delhi, Delhi, India



SKUAST-J

• Manager Accomodations

  • Feb 2012 - Jun 2014

  Jammu & Kashmir



Ramada Gurgaon Central

• Hospitality
• 1 - 100 Employee

• Senior Sales Manager

  • Sep 2010 - Feb 2012

  Gurgaon, India Worked as Senior Sales Manager. Handling all major corporates from all different segments like automobile / Insurance sector / FMCG / Banking institutions and MNC corporate clients. Also actively in touch with MICE & TA market. Represented Ramada Gurgaon Central on International Platform in ITB Asia (Singapore).



Pride Park Premier Hotel, Gurgaon

• India
• Hospitality
• 1 - 100 Employee

• Sales Manager

  • Sep 2008 - Sep 2010

  Gurgaon, India -> Maintaining and increasing sales of my company's products. -> Reaching the targets and goals set for my area. -> Establishing, maintaining and expanding my customer base. -> Servicing the needs of our existing customers. -> Increasing business opportunities through various routes to market. -> Setting sales targets for individual reps and my team as a whole. -> Recruiting and training sales staff. -> Allocating areas to sales… Show more -> Maintaining and increasing sales of my company's products. -> Reaching the targets and goals set for my area. -> Establishing, maintaining and expanding my customer base. -> Servicing the needs of our existing customers. -> Increasing business opportunities through various routes to market. -> Setting sales targets for individual reps and my team as a whole. -> Recruiting and training sales staff. -> Allocating areas to sales representatives. -> Developing sales strategies and setting targets. -> Monitoring my team's performance and motivating them to reach targets. -> Compiling and analyzing sales figures. -> Possibly dealing with some major customer accounts myself. -> Collecting customer feedback and market research. -> Reporting to senior Management and GM. -> Keeping up to date with products and competitors. Show less



Travelguru

• India
• Travel Arrangements
• 1 - 100 Employee

• Asst. Sales Manager

  • Oct 2007 - Aug 2008

  Taking care of MICE & FIT business both. Handling corporate market in South Delhi / Lodhi Road / Embassies.



Choice Hotels International

• United States
• Hospitality
• 700 & Above Employee

• Asst Manager - Sales

  • Feb 2006 - Oct 2007

  Taking care of entire Delhi & NCR for corporate Sales. Focusing on conferencing clients & bulk movements.



The HHI group of Hotels!!!

• Hospitality
• 100 - 200 Employee

• Asst. Manager Sales

  • 2004 - 2005

  • Assist in drawing up the marketing plan annually with the Director of Sales and Marketing. • Keeps a record on former, existing, potential clients and a profile of each of them. • Organizes regular visits in accordance to a predetermined plan. • Prepares a tentative monthly schedule to record all sales and other related actives for the preceding month. • Presents a summary of my sales visits to the Director of Sales and Marketing on a weekly basis (Weekly Sales Plan) prior and… Show more • Assist in drawing up the marketing plan annually with the Director of Sales and Marketing. • Keeps a record on former, existing, potential clients and a profile of each of them. • Organizes regular visits in accordance to a predetermined plan. • Prepares a tentative monthly schedule to record all sales and other related actives for the preceding month. • Presents a summary of my sales visits to the Director of Sales and Marketing on a weekly basis (Weekly Sales Plan) prior and after the week is completed. • Ensures that all new clients have no negative credit references. • Records all daily sales. • Records the statistics of my sales accounts. • Submits production reports on my list of accounts on a weekly & monthly basis.

• M.T & Asst. Manager - F&B

  • 2000 - 2004

  Kolkata Area, India As a management trainee I worked in the various departments within a hotel learn about the daily operations within the entire hotel. As a trainee I acquired experience in all aspects of managing a hospitality business, including knowledge of seasonal traffic, competition, marketing, sales and budgeting. I gained experience in company policies, how to submit status reports, and learns to analyse customer feedback and use it to the hotel's advantage, and often submits suggestions to the manager… Show more As a management trainee I worked in the various departments within a hotel learn about the daily operations within the entire hotel. As a trainee I acquired experience in all aspects of managing a hospitality business, including knowledge of seasonal traffic, competition, marketing, sales and budgeting. I gained experience in company policies, how to submit status reports, and learns to analyse customer feedback and use it to the hotel's advantage, and often submits suggestions to the manager who will forward the ideas to the appropriate department. – Acquired good knowledge on all the aspects of the industry that are applicable for the job of a trainee in hotel. – Understanding the present situation of the hotel and developing strategies for improving. – Learning to provide reports on status as per the requirement of the organization, this has to be done on a regular basis. – Studying the feedback on customer satisfaction and giving a report on these results so that necessary suggestions can be made on improving the customer relationship. Have gone thru rigorous training all the major deptt. of hotel and was positioned as Asst. Manager – F&B Service.