Maneck Mohamed

Service Coordinator at AUA Industria
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Contact Information
us****@****om
(386) 825-5501
Location
Dar es Salaam, Tanzania, TZ

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Bio

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Credentials

  • BSC CS
    -
    Jul, 2018
    - Nov, 2024

Experience

  • AUA Industria
    • Kenya
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Service Coordinator
      • Feb 2023 - Present

      As an IT security Service Coordinator/Helpdesk professional, I am committed to providing exceptional support and service to clients. With expertise in service coordination and a background in IT security, I am adept at overseeing service requests, coordinating with technicians and engineers, and ensuring timely resolution of issues. My strong attention to detail and communication skills make me an asset to any organization seeking a reliable and customer-focused professional.

    • IT Support Technician
      • Jun 2020 - Jan 2023

      As an experienced IT Technician with expertise in security systems, I have a proven track record of successfully troubleshooting and installing a wide range of security systems, including CCTV cameras, access control systems, and Intruder alarm systems .With a keen eye for detail and in-depth technical knowledge, I excel at diagnosing and resolving complex technical issues to ensure seamless operation and functionality of security systems.My skills include conducting site surveys to determine optimal system configurations, designing and implementing security systems tailored to specific security requirements, and providing hands-on installation, configuration, and maintenance of security equipment. I am proficient in utilizing various tools and software to analyze system performance, identify and resolve technical glitches, and optimize system efficiency.Additionally, I am well-versed in adhering to industry standards, regulations, and best practices, such as GDPR and cybersecurity protocols, to ensure the highest level of security and compliance. I possess excellent communication skills, both written and verbal, and am adept at collaborating with cross-functional teams, clients, and vendors to deliver exceptional results. Show less

Education

  • Ruaha Catholic University
    Bachelor Of Science in computer science, Information Technology
    2015 - 2018
  • Maswa Girls High School
    2013 - 2015

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