Experience

Language World

• United States
• Translation and Localization
• 1 - 100 Employee

• Medical Interpreter

  • Jun 2018 - Present



Chinese Hospital

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Facilities Coordinator

  • Feb 2017 - Apr 2018

  • Assist Director of Facilities and Construction and Chief Engineer with all construction projects and repair projects throughout the building. • Make travel arrangements, prepared materials and attend OAC meeting. • Using e-Builder to keep track of all RFIs, invoices, and budget. • Run reports on budget reports, expenses, review performance improvement reports with Environmental Service Manager and Director of Facilities. • Review and prepared contracts. Ensure all construction documents, licenses, and facilities manual are up to date. Show less



David Scott Company

• San Mateo, California

• Project Administrator

  • Jul 2015 - Feb 2017

  • Maintain project management database. Record and track correspondence and documents. • Generate month end reports and payroll reports. • Prepare materials for contractor meetings and take minutes • Follow up with subcontractors for monthly billings, contract documents and other correspondences. • Maintain project management database. Record and track correspondence and documents. • Generate month end reports and payroll reports. • Prepare materials for contractor meetings and take minutes • Follow up with subcontractors for monthly billings, contract documents and other correspondences.



Custom F21

• Sacramento, California Area

• Marketing & Sales Support Specialist

  • Mar 2013 - Jun 2015

  Custom F21 specialized in personalizing advertisement material, displays, and banners for local businesses. My responsibilities were to maintain an attractive sales, and manage daily operations. Manage marketing show and event schedule locally. Prepare and present catalogs to clients and assist them with their orders. Develop pricing strategy and positioning for the company. Custom F21 specialized in personalizing advertisement material, displays, and banners for local businesses. My responsibilities were to maintain an attractive sales, and manage daily operations. Manage marketing show and event schedule locally. Prepare and present catalogs to clients and assist them with their orders. Develop pricing strategy and positioning for the company.



Thunder Valley Casino Resort

• United States
• Gambling Facilities and Casinos
• 400 - 500 Employee

• Casino Marketing Service Supervisor

  • Feb 2011 - Jan 2013

  Develop competencies and create an effective and efficient bus marketing program. Provide leadership through effective communication and active coaching. Smooth transactions with guests as well as workplace conflicts. Require to prepared weekly bus ridership reports and analyze clients' spending behavior as well as competitors' promotion and develop marketing strategies to increase ridership to the casino. Required to prepared monthly call reports over number of calls, talk time, hold time,...etc of the casino VIP line. Audit phone calls to ensure customer satisfactions over the phone. Establish effective relationships and collaborations with other departments (Accounting, Human Resource, IT, Marketing, Call Center, etc) to address business issues and opportunities. Show less



Sportsfanfare

• Wilmington, Delaware

• Contracted Customer Representative

  • Oct 2008 - Jan 2009

   Answered phone calls and E-mails, serviced over 100 accounts daily  Updated customers’ information  Live Chat system support  Answered phone calls and E-mails, serviced over 100 accounts daily  Updated customers’ information  Live Chat system support



Lamsmart Croporation

• Sales Support Specialist

  • May 2004 - Jun 2007

   Invoicing daily orders  Greeted clients upon arrival, Answered telephones, typing letters/correspondence, copying, filing and faxing  Provide support to Human Resources management including training new staffs  Invoicing daily orders  Greeted clients upon arrival, Answered telephones, typing letters/correspondence, copying, filing and faxing  Provide support to Human Resources management including training new staffs