Experience

idpp

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Head of UK Sales & Projects

  • May 2023 - Present

  Responsible for the internal Sales function driving Resource Delivery, Account Management and Sales Operations to drive additional revenue growth.Also responsible for the continuous revenue and GP contribution from the projects division supporting the following services lines;• Work-packages Work packages can be made up of Minor or Major work streams, either part owned by the customer or fully owned and managed by IDPP. These are charged at fixed price.• Time and Material Resources T&M resources are charged at a daily rate to the end client, under a specific time period. This is generally for BAU IT requirements or IT Support.• Payroll Pass-Through This solution is for the onboarding of resources already known to the end client. • Contractor Consolidation Consolidation of existing or known client resources under one umbrella. This can achieve significant cost savings and rationalize the supplier base.• Permanent Resourcing This solution is to provide technical support to help current in-house resourcing teams by providing Permanent IT resources Show less

• Divisional Director - Telecom and Work Package Services - Full SC

  • Sep 2021 - Present

  IDPP provides customers with access to extensive skills from our flexible resource bench, in disciplines such as: Programme/Project Management, Solutions Architecture, Networking & Security, Servers & Storage, Voice & Data and many more.Responsible for supply and management of Managed and Work Package Services (SOW's) across a wide spread of customer including and not limited to the following services;• Work-packages Work packages can be made up of Minor or Major work streams, either part owned by the customer or fully owned and managed by IDPP. These are charged at fixed price.• Time and Material Resources T&M resources are charged at a daily rate to the end client, under a specific time period. This is generally for BAU IT requirements or IT Support.• Payroll Pass-Through This solution is for the onboarding of resources already known to the end client. • Contractor Consolidation Consolidation of existing or known client resources under one umbrella. This can achieve significant cost savings and rationalize the supplier base.• Permanent Resourcing This solution is to provide technical support to help current in-house resourcing teams by providing Permanent IT resources Show less

• Account Director - Full SC

  • Aug 2013 - Present



Ricoh UK

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Client Account Manager - Ricoh/IDPP on-site at Vodafone UK/Group

  • Jun 2016 - Jun 2019

  Responsible for supply and management of Managed and Work Package Services (SOW's) across customer sites on a number of work steams, also including retention and growth. With responsibilities for the Client/ Stakeholder engagement and new business opportunities and contributing to revenues generation of £13 - 14 million year on year.Working on-site at Vodafone HQ Newbury. I am responsible for our on-site Resource delivery and its associated targets, working closely with our on-site Resource Manager, Internal Account Manager and Technical programme leads to uncover and deliver programmes and projects across Vodafone UK and Group. Show less

• Resource Manager at Ricoh/IDPP onsite in Vodafone Newbury HQ

  • Aug 2013 - Jun 2016

  • Managing resourcing activities for Vodafone Group Services Ltd in a number of departments and Opcos• Providing strategic recruitment expertise and direction, ensuring delivery of all Work Package based and contract resourcing requirements across Vodafone Group • Managing the relationship with key business stakeholders and contract staff• Ensuring that the quality of hires is continuously improved, raising the capability and potential of those recruited to meet the business objectives • Improving resourcing processes and documentation for reporting• Accountability for weekly and monthly reporting ensuring that its simple and accurate• Ensure the delivery of contract resourcing requirements for the business working in close partnership with SME • Building a detailed understanding of business priorities and develop a proactive and evolving resourcing strategy covering future skills, capabilities and headcount requirements and ensure delivery within defined budget and to agreed timescale• Maintain up to date knowledge and in depth expertise of the external recruitment market and associated competitive organisations – providing insights and guidance as necessary• Managing the screening and competency based interviewing and offering support to the hiring managers• Ensure talent pipelines exist to meet the future resource requirements of the business functions• Ensuring that the end to end recruitment process supports a positive candidate experience at all times• Managing the recruitment budget with the stakeholders and ensure that we do not exceed the quotes and that we offer a cost effective solution at all time• Conducting regular 1-2-1s with contract staff and also stakeholders to ensure that deliverables are being met at all time• Managing and tracking the holidays and unauthorised absences/ sickness• Arranging various team events including coffee mornings and lunches to encourage contractors engagement and increase Ricoh awareness Show less



Sentaca, an IBM Company

• United States
• Telecommunications
• 1 - 100 Employee

• Internal Recruitment Specialist

  • Sep 2011 - Aug 2013

  Sentaca is a niche supplier of solutions & services to the mobile, telecommunications & IT industry throughout EMEA & North America. Sentaca UK specializes in providing Managed Services, Project delivery, Test & Integration expertise and Consultancy to tier 1 clients. Sentaca are a privately owned company founded in 2000, now employing in excess of 100 employees across the UK, Ireland, Poland and the US with rapid growth internationally. I am responsible for the end to end recruitment strategy for the business both in the UK and on International projects. Looking out for talent that can add valuable contribute to the business growth, and retaining a high caliber of candidate. Show less



Gasbox - 20:20

• Swindon, United Kingdom

• Business Development Executive

  • Feb 2009 - Aug 2011

  Gasbox DMG now known as 20:20 Dialogue are an award winning customer contact organisation employing Voice, Data and Digital channels to help brands communicate intelligently with customers in order to drive tangible business benefits I am responsible for B2 to B2 business development on the Vodafone contract. I started off in consumer developement and rapidly worked through to Coporate Business Development. Gasbox DMG now known as 20:20 Dialogue are an award winning customer contact organisation employing Voice, Data and Digital channels to help brands communicate intelligently with customers in order to drive tangible business benefits I am responsible for B2 to B2 business development on the Vodafone contract. I started off in consumer developement and rapidly worked through to Coporate Business Development.



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Resourcing Specialist

  • Jun 2008 - Jan 2009

  Developed and delivered agrees recruitment services to Vodafone and key stakeholders in line with agreed service levels. My role included designing innovative sourcing strategies to attract candidates from within the market place in a cost effective manner. Source candidates using a variety of appropriate channels including web-based and direct sourcing. Negotiate rates/salaries, present and sell candidates within their business areas, whilst ensuring that all processes are followed in line with the agreed methodology Manage candidates through the recruitment process. Manage suppliers (agencies and consultancies) Reduce dependency on third party suppliers through innovative and creative direct delivery methods Build collaborative relationships with client managers and manage issues Build a good understanding of the client’s business and the skills required by candidates to succeed within it. Add value to your business area through awareness and understanding of skills, trends and market knowledge Relationship building with stakeholders, candidates and agencies Offer first class customer service – report on candidate and stakeholder experience Maintain high levels of candidate and vacancy control through workflow management systems Maintain database accurately and using information for analytical purposes Produce timely and accurate activity and MI reporting Delivering to specified time scales and project manage stakeholder through the recruitment process Fully understood the recruitment lifecycle and able to deliver within it Ability to work to demanding targets and meet tight SLAs Project planning all with key stakeholders within Vodafone Overall end to end project completion with recommendation for future ventures Show less



Davis Green

• Staffing and Recruiting
• 1 - 100 Employee

• HR Consultant

  • Apr 2005 - Jun 2008

  The smooth/ successful administration of the companies database to ensure that all personal revenue targets are achieved effectively. Sourced and filled vacancies from clients and that the highest level of service/satisfaction, interviewed candidates and ensured that CV’s are proofed and completed, references and all legal documentation are completed and signed at registration Maintained regular contact with clients/candidates and to ensured that mini – mail shots are produced in accordance with set targets and updated on the websites weekly. Provide information and ensure that invoices/credit notes are produced and posted upon start date, updating the office placement books Managing the HR division, conducting weekly meeting to forecast figures for the week ahead. To keep comprehensive notes for reference purposes Held/ coordinated training sessions for new members of my team, from junior staff to senior management including director Show less



REL Field Marketing

• United Kingdom
• Advertising Services
• 200 - 300 Employee

• Resource Co ordinator

  • Jan 2004 - Apr 2005

  REL Field Marketing has met the increasing demands from businesses to outsource resources, over the last decade many companies have scaled back the numbers of permanent field staff they employ in the drive for greater efficiency and profit. Each month REL regularly provides 3,000 field staff for many of the UK’s blue chip companies.  Managing the recruitment account for Ferrero Rocher at all seniorities from field sales executives, merchandisers right through to business development managers.  Maintaining and managing manger requirements for specific recruitment needs, from identifying the initial need, composing job descriptions, resourcing suitable candidates for short list, arranging and conduction both a telephone interview (tele screening) alongside a face to face, to making the final offer and producing a contract.  Responsible for booking people for in-store and tactical campaigns via direct recruitment and booking agents, area managers and recommendations.  Sustain the administration of all key records and contracts for all potential candidates and current employees.  Produce months and quarterly staff turnover reports, mail merges, starters and leaver reports on a regular basis and advertising via Michael K Howard, leaflets, newsagent cards, job centers and introduce a friend campaign.  Achieving maximum output and targets of placed vacancy – within this post I managed to achieve 98% fulfillment and during my final month of employment I achieved 100%.  Always working towards demanding time frames and key targets. Show less



GILLETTE GROUP UK LIMITED

• United Kingdom
• Wholesale
• 1 - 100 Employee

• Product Test Co ordinator

  • Jun 2003 - Jan 2004

   Conducting various panel tests for men and women designed for new revolutionary razors.  Recording private and confidential data found from each test.  Sourcing suitable candidates for each testing panel (panels consisted of 100 plus with each test holding a consecutive 900 candidates)  Maintaining and updating candidate details, including handling queries and customer service.  Maintaining and updating in house database system with details of candidates both suitable and not suitable for panel tests.  Evaluating all informal interviews held by candidates.  Sending out relevant correspondents both via letter and follow up call advising them on decisions to either accept or reject assistance. Show less