Mandy Williams
Product Documentation Writer at Rippling- Claim this Profile
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Bio
Anne Olsen
I had the pleasure of working with Mandy in our time at Craft Lake City. She has an unparalleled attention to detail and process that helps her excel in a litany of tasks and projects. Mandy has an incredible attitude and approach to solving problems with ease and determination. I can't wait for the opportunity to work with her again!
Earl Arbuckle, PMC-V
Mandy came on board at a time when there was a lot of backlog and pressure to build backlog, manage the final updates to a 2 year project to update a legacy product. Mandy has an amazing work ethic, she dug into the work at hand while educating herself on the target business. She adept at picking up many pieces and putting them together in a logical thoughtful way. She had great working relationships with the product and technical team. She interacted well with customers in difficult situations and was always very professional. Mandy never hesitated to jump in to do what was needed. Mandy worked in a cross functional department and managed her time efficiently and appropriately between the multiple teams. Personally, I would enjoy working with Mandy again, she knew when to ask questions but always was very adept at making good decisions on her own.
Anne Olsen
I had the pleasure of working with Mandy in our time at Craft Lake City. She has an unparalleled attention to detail and process that helps her excel in a litany of tasks and projects. Mandy has an incredible attitude and approach to solving problems with ease and determination. I can't wait for the opportunity to work with her again!
Earl Arbuckle, PMC-V
Mandy came on board at a time when there was a lot of backlog and pressure to build backlog, manage the final updates to a 2 year project to update a legacy product. Mandy has an amazing work ethic, she dug into the work at hand while educating herself on the target business. She adept at picking up many pieces and putting them together in a logical thoughtful way. She had great working relationships with the product and technical team. She interacted well with customers in difficult situations and was always very professional. Mandy never hesitated to jump in to do what was needed. Mandy worked in a cross functional department and managed her time efficiently and appropriately between the multiple teams. Personally, I would enjoy working with Mandy again, she knew when to ask questions but always was very adept at making good decisions on her own.
Anne Olsen
I had the pleasure of working with Mandy in our time at Craft Lake City. She has an unparalleled attention to detail and process that helps her excel in a litany of tasks and projects. Mandy has an incredible attitude and approach to solving problems with ease and determination. I can't wait for the opportunity to work with her again!
Earl Arbuckle, PMC-V
Mandy came on board at a time when there was a lot of backlog and pressure to build backlog, manage the final updates to a 2 year project to update a legacy product. Mandy has an amazing work ethic, she dug into the work at hand while educating herself on the target business. She adept at picking up many pieces and putting them together in a logical thoughtful way. She had great working relationships with the product and technical team. She interacted well with customers in difficult situations and was always very professional. Mandy never hesitated to jump in to do what was needed. Mandy worked in a cross functional department and managed her time efficiently and appropriately between the multiple teams. Personally, I would enjoy working with Mandy again, she knew when to ask questions but always was very adept at making good decisions on her own.
Anne Olsen
I had the pleasure of working with Mandy in our time at Craft Lake City. She has an unparalleled attention to detail and process that helps her excel in a litany of tasks and projects. Mandy has an incredible attitude and approach to solving problems with ease and determination. I can't wait for the opportunity to work with her again!
Earl Arbuckle, PMC-V
Mandy came on board at a time when there was a lot of backlog and pressure to build backlog, manage the final updates to a 2 year project to update a legacy product. Mandy has an amazing work ethic, she dug into the work at hand while educating herself on the target business. She adept at picking up many pieces and putting them together in a logical thoughtful way. She had great working relationships with the product and technical team. She interacted well with customers in difficult situations and was always very professional. Mandy never hesitated to jump in to do what was needed. Mandy worked in a cross functional department and managed her time efficiently and appropriately between the multiple teams. Personally, I would enjoy working with Mandy again, she knew when to ask questions but always was very adept at making good decisions on her own.
Experience
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Rippling
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United States
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Software Development
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700 & Above Employee
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Product Documentation Writer
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Jul 2021 - Present
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Carrus
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United States
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E-Learning Providers
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1 - 100 Employee
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Technical Writer
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Feb 2020 - Jul 2021
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ABOUT Healthcare
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United States
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Software Development
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1 - 100 Employee
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Sr. Business Systems Analyst / Product Owner
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Feb 2019 - Jan 2020
Agile/Scrum | Aha! | VSTS/Azure DevOps Services | Balsamiq | Lucidchart Agile/Scrum | Aha! | VSTS/Azure DevOps Services | Balsamiq | Lucidchart
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Craft Lake City
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United States
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Non-profit Organization Management
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1 - 100 Employee
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Copywriter / Project Coordinator
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May 2016 - Sep 2018
Asana | Google for Nonprofits | Airtable | Mailchimp | WordPress Asana | Google for Nonprofits | Airtable | Mailchimp | WordPress
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Fundtech - now part of D+H
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Financial Services
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200 - 300 Employee
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Product Manager
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Sep 2010 - Apr 2015
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NetDeposit
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Software Development
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1 - 100 Employee
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Product Manager
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Sep 2009 - Sep 2010
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System Analyst
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May 2008 - Sep 2009
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Project Manager
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Jan 2006 - May 2008
Microsoft Project
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Technical Writer
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Nov 2002 - May 2008
Framemaker | WebWorks Publisher Pro | Visio
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Technical Writer
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Jul 2000 - Oct 2002
Microsoft Office Microsoft Office
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Information Design Consultant
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Jun 1999 - Jul 2000
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Sterling Trading Company W.L.L.
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Qatar
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Retail
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200 - 300 Employee
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Technical Writer
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Dec 1997 - May 1999
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Education
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1993 - 1997
Utah State University
BSc, English - Technical Communications
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