Experience

ConCom - Continuous Communications Pty Ltd

• South Africa
• Broadcast Media Production and Distribution
• 1 - 100 Employee

• National Key Account Manager

  • Oct 2017 - Present

  . Developing a solid and trusting relationship between major key clients and company · Resolving key client issues and complaints · Developing a complete understanding of key account needs · Anticipating key account changes and improvements · Managing communications between key clients and internal teams · Managing account team assigned to each client · Strategic planning to improve client results · Negotiating contracts with the client and establishing a timeline of performance · Establishing and overseeing internal budgets with the company and external budgets with the client · Working with sales, music, logistics & support managers and team members from other departments dedicated to the same client account to ensure the highest quality of materials are being produced and all client needs met · Collaborating with the sales team to maximize profit by up-selling or cross-selling · Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training · Meeting all client needs and deliverables according to proposed timelines · Analyzing client data to provide customer relationship management · Expanding relationships and bringing in new clients Show less



Motor Industry

• Sales Executive

  • Jan 2007 - Sep 2017

  . Experienced Sales Executive with a demonstrated history of working in the automotive industry. . Skilled in Negotiation, Customer Service, Sales, Sales Process, and Customer Satisfaction. . Experienced Sales Executive with a demonstrated history of working in the automotive industry. . Skilled in Negotiation, Customer Service, Sales, Sales Process, and Customer Satisfaction.



Mercedes Benz

• Durban, KwaZulu-Natal, South Africa

• Stock Controller

  • 2001 - 2006

  . Overseeing the fleet and used stock controllers. . Invoicing / Crediting fleet. . Liaising with Freight companies to ensure vehicle are delivered timeously. . Setting up new location codes on Kerridge. . Arranging inter dealers swaps when necessary. . Damages – Following up to ensure vehicles are repaired and then sold. . Weekly Stock Counts – New. . Ordering and managing demo units. . Managing fleet process. . Capturing units on Kerridge . Overseeing the fleet and used stock controllers. . Invoicing / Crediting fleet. . Liaising with Freight companies to ensure vehicle are delivered timeously. . Setting up new location codes on Kerridge. . Arranging inter dealers swaps when necessary. . Damages – Following up to ensure vehicles are repaired and then sold. . Weekly Stock Counts – New. . Ordering and managing demo units. . Managing fleet process. . Capturing units on Kerridge