Experience

Carpenter & Associates

• United States
• Financial Services
• 1 - 100 Employee

• Office Administrator

  • Nov 2019 - Present



Kazoo Thrift

• Shop Owner

  • 2015 - Present



Prose & Palaver Vintage

• United States
• Retail

• Operations Manager

  • 2011 - Present

  -Opened and operated a brick-and-mortar vintage clothing retail store-Coordinated effective special events for sales and holidays-Provided excellent customer service-Managed and analyzed inventory including the creation of a personalized database for all items-Conducted market research on fashion trends and researched historical clothing trends-Utilized basic accounting with MS Quickbooks and MS Excel-Currently operating the business as an online vintage clothing store-Created a basic website and managed content for online store-Maintained service, shipments, and communications on multiple selling platforms-Developed social media content calendars and programming to increase customer engagement



Jaqua Realtors

• United States
• Real Estate
• 200 - 300 Employee

• REALTOR®

  • 2017 - Nov 2019

• Marketing Assistant

  • 2015 - 2017



Junior Achievement of Southwest Michigan

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Program Manager

  • 2017 - 2017



Vintage in the Zoo

• Organizer

  • 2017 - 2017



MasterMind Business Coaching

• United States
• Business Consulting and Services

• Administrative Assistant

  • 2014 - 2015



Legends Sports & Games

• United States
• Spectator Sports
• 1 - 100 Employee

• E-commerce, Inventory, and Customer Service Associate

  • 2013 - 2015

  -Respond and troubleshoot customer inquiries via e-mail and telephone-Create customer invoices for telephone sales and online exchanges-Manage e-commerce inventory with a POS database-Process customer returns, refunds, and invoices-Utilize MS Excel and inventory lists to create new product listings on e-commerce sites -Respond and troubleshoot customer inquiries via e-mail and telephone-Create customer invoices for telephone sales and online exchanges-Manage e-commerce inventory with a POS database-Process customer returns, refunds, and invoices-Utilize MS Excel and inventory lists to create new product listings on e-commerce sites



Junior Achievement of Greater Washington

• United States
• Philanthropic Fundraising Services
• 1 - 100 Employee

• Program Assistant, Finance Park

  • 2010 - 2011

  -Assisted and led 15,000 8th grade students through budget simulations during the school year-Directed and coordinated volunteers, teachers, and students-Edited budgeting educational curriculum for in-classroom programs-Maintained inventory for curriculum, program materials, and supplies-Recorded teacher and volunteer information in an organization-wide database-Assigned to lead student recruitment efforts for Finance Park Summer Camp-Presented volunteer and student orientations



Michigan Small Business & Technology Development Center, Region 5

• Research and Administrative Intern

  • 2006 - 2008

  -Assisted clients in the development of their business with market research requests -Used MS Excel to calculate and keep track of client’s statistics and research information-Updated and collected current statistics on businesses and demographics-Created a book database with MS Access for clients to use for aid in development research-Partnered with the Intake Consultant on numerous tasks including: updating financial statements and contact directories, preparing and setting up educational seminars, and creating marketing tools-Formulated an organizational system for all outdated client files, earning recognition from the SBA-Recorded and updated client information in an organization-wide database