Experience

Silkhouse
• 1 - 100 Employee
• Sales Representative

  • Jan 2022 - Present

Silk House Fabrics
• Showroom Manager

  • Feb 2021 - Jul 2022


The Couch Studio

• South Africa
• Retail

• Showroom Coordinator

  • Jul 2020 - Jan 2021

  Over see daily running of the showroom, working to achieve sales targets. Social media marketing and creating fresh and relevant content for our followers. Looking design trends in the furniture industry. Over see daily running of the showroom, working to achieve sales targets. Social media marketing and creating fresh and relevant content for our followers. Looking design trends in the furniture industry.



Hertex

• South Africa
• Textile Manufacturing
• 1 - 100 Employee

• Showroom Consultant

  • Feb 2019 - Dec 2019

  * Merchandise the showroom according to promote new products and fabrics*Assist trade clients with selecting the right fabrics, checking stock and as the showroom sales administrator place orders.* creating sales to reach showroom monthly sales targets.*stock take of sample books, display fabrics, rugs and retail products.

• Sales Administrator

  • Jan 2019 - Dec 2019

   Processing high volumes of fabric orders through sage or pastel  Updating price lists on showroom stock  Processing credit notes  Processing POS invoices from showroom walk in clients Manual invoicing Telephonic orders from clients  Daily response and follow up to emails from showrooms, sales consultants and clients Back order reports on orders placed with stock issues or on back order from suppliers

• Receptionist

  • May 2018 - Dec 2018

   Welcoming clients to the new showroom in Fourways Answering high volumes of incoming call and directing them to the relevant department  Assisting clients over the phones with product inquiries regarding Hertex products and stock availability  Coordinate office activities and meetings with managers Overseeing housekeeping staff Track stock of office supplies and order when necessary  Provide administrative support to the showroom and managers


Italtile Limited
• South Africa
• Retail
• 100 - 200 Employee
• Sales Consultant

  • Nov 2017 - Feb 2018


Stephan Welz & Co (Pty) Ltd

• South Africa
• Fine Art
• 1 - 100 Employee

• Customer Service Consultant

  • Dec 2015 - Oct 2017

   Call existing database for updated details and inform them of upcoming auctions  Capture new client information  Answer high volumes of customer query calls  Respond to customer inquiries and liaise with clients face to face and telephonically about customer experiences with the company.  Assist Executive PA with filing, arranging board meetings, and meeting support.  Monthly reports on customer feedback  Investigate and solve customer problems or refer customers to senior stuff when needed