Country Head of Operations

• Aug 2022 - Present

Strategic Planning: Develop and implement operational strategies aligned with the overall organizational goals and objectives. Budgeting and Financial Management: Oversee the financial performance of the country operations, including budgeting, cost control, and resource allocation. Team Management: Lead and manage a diverse team of professionals, providing guidance, support, and performance management. Operational Efficiency: Identify opportunities to streamline processes, improve efficiency, and optimize resources to enhance operational performance. Risk Management: Assess and mitigate operational risks, ensuring compliance with relevant regulations and internal policies. Stakeholder Management: Build and maintain relationships with key stakeholders, including government authorities, clients, suppliers, and partners. Business Development: Identify and pursue growth opportunities, new markets, and strategic partnerships to expand the business presence in the country. Performance Monitoring and Reporting: Establish performance metrics, track operational KPIs, and prepare regular reports for management review. Continuous Improvement: Drive a culture of continuous improvement, fostering innovation and implementing best practices to enhance operational effectiveness. Compliance and Legal Matters: Ensure compliance with applicable laws, regulations, and industry standards, and manage any legal or regulatory issues that arise. Show less

Executive Head Chef

• Aug 2019 - Aug 2022

Diversifying a scaled establishment by introducing multiple concepts under one corporate umbrella. Brands: Gully, Moshi Moshi, Vios, Blu Kouzina Diversifying a scaled establishment by introducing multiple concepts under one corporate umbrella. Brands: Gully, Moshi Moshi, Vios, Blu Kouzina

Head Chef

• Dec 2018 - Jul 2019

Sous Chef

• Jan 2018 - Dec 2018

• Opening Team for Wolf • Daily Stock Taking of Sauces and Ingredients • Checking & Receiving of daily orders from suppliers • Upkeep of kitchen equipment • Daily opening and closing of shop • Preparation of sauces, marination, frying and burger patties on a daily basis • Complete rotation of station (Cashier, Pass, Assembly, Fryer, Griller) • Opening Team for Wolf • Daily Stock Taking of Sauces and Ingredients • Checking & Receiving of daily orders from suppliers • Upkeep of kitchen equipment • Daily opening and closing of shop • Preparation of sauces, marination, frying and burger patties on a daily basis • Complete rotation of station (Cashier, Pass, Assembly, Fryer, Griller)

Chef

• Jul 2016 - Dec 2017

Line Cook

• Oct 2012 - Dec 2014

Understanding and execution of business development plans and costings. Leading a kitchen team through daily service and preparation work. Inventory taking, ordering of supplies and ingredients. Research and development of new and improved products. Planning and instilling of kitchen ordering, service flow and closing systems. Opening teams of BOH crew. Understanding and execution of business development plans and costings. Leading a kitchen team through daily service and preparation work. Inventory taking, ordering of supplies and ingredients. Research and development of new and improved products. Planning and instilling of kitchen ordering, service flow and closing systems. Opening teams of BOH crew.

Hospitality Executive

• Jan 2010 - Dec 2010

Internal: • Ensure that staff execute services accurately with professionalism and positive attitude • Oversees staff welfare • Handling of customers' complaints in an adequate manner • Liaison with external partners and clients to provide a smooth and successful event • Responsible for recruitment drive interview of potential employees External: • Pitching and consent dealings with potential clients for events • Budget planning • Liaison with departments for smooth running events • On- site supervision and set- up of event space • Opening and Closing of events • Follow- up on guests database and upkeep of information of long- time guests (Eg: Preference and Diet Restrictions) Show less