Mandy Lau

Trade Marketing Executive at Culina (part of the COMO Group)
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Location
SG

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Experience

    • Food and Beverage Services
    • 1 - 100 Employee
    • Trade Marketing Executive
      • Sep 2022 - Present
    • Singapore
    • Retail
    • 1 - 100 Employee
    • Senior Merchandiser
      • Feb 2022 - Aug 2022
    • Singapore
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Merchandiser
      • Dec 2020 - Jan 2022
    • Retail
    • 100 - 200 Employee
    • Merchandising Executive
      • Aug 2019 - Oct 2020
    • Singapore
    • Retail
    • 1 - 100 Employee
    • Merchandising Executive
      • Jan 2017 - Jul 2019

      - Achieve brand business goals across various outdoor and lifestyle brands such as Nalgene, Osprey, Thule, XD Design, Go Travel and Cabeau. - Actively managing more than 12 brand portfolios in South-East Asian markets to be in line with brands’ global strategies, to maximize long term potential and deliver on short-term targets - Negotiated business contracts with brand principals which include sales turnover, margins, marketing plans and related business decisions - Analysed local markets, planned and implemented marketing and merchandising strategies, retail pricing and discount policies - Recommended business forecasts in line with brands’ global plans and priorities - Developed and maintained efficient inventory management and integrity and maximized turnover by ensuring accurate, timely and commercial sales planning and forecasting - Participated in trade shows and fairs for sourcing of new brands and researching on competition and market developments - Attend sales meeting overseas for respective brands to review current status and preview upcoming new launches - Handling of customer enquiries and warranty cases - Involved in event setups and stock takes

    • United States
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Store Manager
      • Nov 2016 - Dec 2016

      - Oversee shop cluster (ION Orchard & Isetan Scotts) - Roster Planning - Conduct morning briefings to inform staffs about daily target and in-store promotions - Ensure smooth day to day operations - Achieve monthly and annual Sales targets - Maintaining high service standards and achieving sales targets and KPIs - Attend to customers and lead the retail team with high level of customer service - Oversee shop cluster (ION Orchard & Isetan Scotts) - Roster Planning - Conduct morning briefings to inform staffs about daily target and in-store promotions - Ensure smooth day to day operations - Achieve monthly and annual Sales targets - Maintaining high service standards and achieving sales targets and KPIs - Attend to customers and lead the retail team with high level of customer service

    • Singapore
    • Retail
    • 1 - 100 Employee
    • Store Manager
      • Jul 2013 - Oct 2016

      - Currently oversee 4 shops and 2 SIS (shop-in-shop) - Roster planning - Inventory management (ensure healthy stock level in the shops) - Ensure high standard of housekeeping, tidy storeroom and all lightings to be in good working condition - Maintaining high service standards and achieving sales targets and KPI - Attend to customers and lead the retail team with a high level of good customer service which includes after sales & recovery cases - Solving daily EPB issues with back office team - Attend monthly SIC meeting and provide good feedback on merchandise and marketing plans - Addressing the retail team during monthly team meetings on relevant issues - Conduct staff’s orientation on first day of new staff (product knowledge and daily operations)

Education

  • RMIT University
    Bachelor’s Degree, Marketing
    2010 - 2013
  • Temasek Polytechnic
    Diploma in Retail Management
    2007 - 2010

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