Mandy Israde
Homeownership Program Processor at HouseKeys- Claim this Profile
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Bio
Credentials
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Listening to Customers
LinkedInAug, 2019- Nov, 2024 -
Project Management Foundations: Small Projects
LinkedInAug, 2019- Nov, 2024 -
Business Analysis Foundations: Fundamentals (2014)
LinkedInJul, 2019- Nov, 2024 -
Customer Service: Problem Solving and Troubleshooting
LinkedInJul, 2019- Nov, 2024 -
Technology and Data Careers in Government
LinkedInJul, 2019- Nov, 2024
Experience
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HouseKeys
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United States
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Strategic Management Services
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1 - 100 Employee
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Homeownership Program Processor
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Aug 2015 - Present
I’m extremely excited to be part of HouseKeys where I can use my experience in the affordable housing industry to improve the application process and work flow design. I have the opportunity to collaborate with our Tech Team to build a unique platform that will connect households with opportunities, make the program management easier for Administrators, provide analytical capabilities, and organize data for easy reporting and compliance. Over 18 years of experience working in the Affordable Housing Industry with knowledge of State, County and City Down Payment Assistance, Below Market Rate Affordable Homeownership Opportunities and Rental Programs. SAFE Act (passed Federal and State Exams) Bilingual English/Spanish NCHEC Homeownership Counseling Certified (courses HO250 and HO109) NeighborWorks Courses Completed and Passed: Lending Basics HO103 Compliance with State and Federal Regulations HO105 Show less
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BMR Program Processor
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Oct 2013 - Aug 2015
NHSSV, a Non-Profit Corporation had a Below Market Rate (BMR) Program Department that provided administration services to various Cities and Developers in the bay area. We managed the First Time Home Buyer Program, State Down Payment Assistance Programs and the Affordable Rental Programs. While at NHSSV I participated in the following: • Processing • Program Pre-Underwriting • Down Payment Pre-Underwriting • Compliance (Rental Annual Re-certifications) • Created Application Materials/Forms • Application Work Flows Design • Customer Service • Translations English/ Spanish Show less
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Loan Processor II
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May 2000 - Sep 2013
South County Housing (SCH) was one of the largest Affordable Housing Developers in the South Bay which provided hundreds of households affordable home ownership opportunities in Morgan Hill, Gilroy, Hollister, Aptos, County of Santa Cruz and County of Monterey. While at SCH I participated in the following: • Home Buyer Counseling • Processing • Program Underwriting • Down Payment Underwriting • Compliance • Created Application Materials/Forms • Application Work Flows Design • Program Orientations • Customer Service • Translations English/ Spanish Show less
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Community
