Experience

Kloeg Collection

• Netherlands
• Hospitality
• 1 - 100 Employee

• Senior Frontofficemedewerker bij Hotel de Timmerfabriek

  • Apr 2022 - Present

• Frontofficemedewerker Hotel Zeeuws Licht

  • Apr 2021 - Apr 2022


Strandhotel Westduin
• Accounting
• Receptionist

  • Nov 2019 - Feb 2021


FOX, verre reizen van ANWB

• medewerker customer contact

  • Mar 2018 - Aug 2019

  Als onderdeel van de ANWB biedt Fox reizen verre bestemmingen aan. Met een groot aanbod aan reizen is er voor ieder wat wils. Hopelijk kan ik de toekomstige reizigers zo goed mogelijk helpen een memorabele keuze te maken. Als onderdeel van de ANWB biedt Fox reizen verre bestemmingen aan. Met een groot aanbod aan reizen is er voor ieder wat wils. Hopelijk kan ik de toekomstige reizigers zo goed mogelijk helpen een memorabele keuze te maken.



Teleperformance Portugal

• Customer Service Assistant

  • Jan 2017 - Dec 2017

  I work for a Dutch online webshope named Zalando. I do their customer service and handle phone and email enquiries of customers regarding their order or articles they have purchased. I work for a Dutch online webshope named Zalando. I do their customer service and handle phone and email enquiries of customers regarding their order or articles they have purchased.



Allianz Global Assistance Australia

• Callcenter Employee Audi Australia

  • Oct 2015 - Dec 2015

  At Allianz Global assistance I worked as customer assistance for Audi Australia. My role included: -informing customers about the emissions concern and inform them if their vehicle was affected or not as well as the next steps in the process. -welcoming new customers in Australia to Audi -making outbound phone calls as well as answering incoming phone calls At Allianz Global assistance I worked as customer assistance for Audi Australia. My role included: -informing customers about the emissions concern and inform them if their vehicle was affected or not as well as the next steps in the process. -welcoming new customers in Australia to Audi -making outbound phone calls as well as answering incoming phone calls



House of Britain BV

• Medewerkster verkoop / Sales Employee

  • May 2013 - Feb 2015

  Working at the Sales Department of House of Britain contains the following activities:-Answer e-mails and phone calls from clients as well as agents and suppliers-Pass on information to clients-Make bookings / (tailor made) quotes for the clients-work with different systems from agents-work with a booking system names 1TIS Besides working at the sales department I also help out the product department if needed. During my internship at this company I started at the product department. As we are working with such a small team it is a positive thing to be able to help others with their work when needed. Show less

• Trainee Sales and Product Department

  • Nov 2012 - Apr 2013

  House of Britain/ House of Ireland is a company specialized in holidays to Britain and Ireland. It is a small company of just 5 employees which gives you the opportunity to work on different departments. I started working in this company as a trainee for 6 months on the product department after which I transferred to the sales department. However, as we were such a small team I helped the product department whenever required. My role included:-Booking in the accommodations, transfers, excursions for clients-Making tailor made quotes for clients-Having contact with the different partners we worked with-Having contact with the agents and suppliers we worked with-Making new deals and trips-Finding new suppliers to work with-Maintenance of the website Show less



Brasserie Salsa Terra

• Netherlands
• Restaurants

• Waitress

  • May 2009 - Feb 2015

  Brasserie Salsa Terra is a busy brasserie during summer and holidays in a small town at the coast called Zoutelande. I was responsible for: -Greeting customers upon arrival in our brasserie -Taking orders and payment -Preparing drinks -Cleaning the brasserie after closing time Brasserie Salsa Terra is a busy brasserie during summer and holidays in a small town at the coast called Zoutelande. I was responsible for: -Greeting customers upon arrival in our brasserie -Taking orders and payment -Preparing drinks -Cleaning the brasserie after closing time



STA Travel

• United Kingdom
• Travel Arrangements
• 700 & Above Employee

• Trainee reservations department

  • Sep 2011 - Jan 2012

  STA Travel is an international company in tourism. I worked in the main office in London and the company is known for the holidays they offer. STA Travel was the company I did my internship at. I worked full time while working on my school assignment. I really liked the job as I learned a lot and enjoyed working in such a well-known company in an English speaking country. My role included: -Confirming or cancelling bookings -Having contact with international agents -Doing refunds -Helping with the travel brochures Show less