Mandy Duong

Paralegal Legal Assistant at Cappello & Noël LLP
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Contact Information
Location
US
Languages
  • English Native or bilingual proficiency
  • Cantonese Elementary proficiency

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Benjamin Arce

Mandy Duong is a smart, self driven, fast learner, diligent worker and will give you her all in anything she does. Professionally, I've worked with Ms. Duong for several years now and she has proven herself to be one of our firms best assets. Ms. Duong has great work ethic and will do everything in her power to make sure things are done the right way. Ms. Duong is all together a great employee.

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Credentials

  • Paralegal / Legal Assisting
    -

Experience

    • United States
    • Law Practice
    • 1 - 100 Employee
    • Paralegal Legal Assistant
      • May 2018 - Present
    • United States
    • Legal Services
    • Office Manager
      • May 2017 - May 2018

      Manage daily administrative, AR, billing and HR operations of the firm, including:· Payroll;· Billing – Responsible for Firm billing, including working with Timekeepers and Managing Partners to ensure accurate and appropriate billing entries, submission of invoicing via both Firm’s and Client’s billing systems; reconciliation of supporting documents to appropriate files and invoices, and other various billing functions;· Accounts Receivables – Manage accounts receivables, including analyzing and tracking rejections and payments in order to maximize Firm’s revenue;· Provide support to the AP Manager;· Files – Open/Close files· Vendor Relations – Audit invoices for AP Mgr and for accuracy in order to submit to carrier for payment and/or payment through firm;· HR - Work closely with Managing Partners re Recruitment/Hiring, Coaching, and Termination; collaborate with outside counsel to ensure compliance of Firm’s HR policies and procedures; collaborate with Health Insurance Broker to ensure accuracy and compliance with health insurance coverage for partners, staff and/or family members; PTO and vacation calendar, and other various HR functions;· Computer and Operating Systems – Understand Firm’s operational systems including computers and office equipment;· General Office Management – Manage office supplies and other various administrative needs to ensure smooth flow in the daily operations of the Firm.

    • Litigation Paralegal
      • Oct 2013 - May 2018

      - Carrying out legal research- Keeping the client regularly informed- Scanning documents and letters on a daily basis to be stored in the firm's case management system- Proof reading documents and checking cross references, etc.- Prepare first drafts of legal documents- Prepare letters and emails to clients- Case preparation- Investigation- Interviewing and advising clients and witnesses- Keeping up to date with changing legislation- Analyzing, researching and summarizing legal information

    • France
    • Restaurants
    • Server
      • Aug 2012 - Oct 2013

      • Customer service • Handling and serving food • Answering incoming customer phone calls - Fast paced multi-tasking skills • Customer service • Handling and serving food • Answering incoming customer phone calls - Fast paced multi-tasking skills

    • United Kingdom
    • Retail Office Equipment
    • 1 - 100 Employee
    • Office Assistant
      • 2011 - Aug 2012

      • Provide assistance support for self owned company • Answer incoming customer phone calls • Filed various documents, faxing, printing, mailing, and organizing • Using programs such as WordPerfect and Quickbooks (making invoices, purchase orders and balancing checkbook). • Provide assistance support for self owned company • Answer incoming customer phone calls • Filed various documents, faxing, printing, mailing, and organizing • Using programs such as WordPerfect and Quickbooks (making invoices, purchase orders and balancing checkbook).

    • United States
    • Graphic Design
    • 1 - 100 Employee
    • CIELO - Center for Innovated and Engaged Learning Opportunity
      • Aug 2010 - Aug 2011

      • Provided administrative support for 3 different departments and supervisors in the office. • Answered incoming customer phone calls • Filed various documents, faxing, printing and organizing. • Created spreadsheets and other outgoing documents to organize and process various information • Used programs such as Microsoft Word, Microsoft Powerpoint, and Microsoft Excel • Helped set up and organize CSUN’s annual New Faculty Orientation. • Provided administrative support for 3 different departments and supervisors in the office. • Answered incoming customer phone calls • Filed various documents, faxing, printing and organizing. • Created spreadsheets and other outgoing documents to organize and process various information • Used programs such as Microsoft Word, Microsoft Powerpoint, and Microsoft Excel • Helped set up and organize CSUN’s annual New Faculty Orientation.

Education

  • The Colleges of Law
    Doctor of Law - JD
    2020 - 2023
  • Los Angeles Mission College
    Paralegal Certificate, Paralegal Studies
    2013 - 2014
  • California State University-Northridge
    Political Science and Government
    2008 - 2014

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