Experience

Universal Events Inc

• United States
• Advertising Services
• 1 - 100 Employee

• Business Operations Analyst

  • Oct 2021 - Present

  Our work at Universal Events aims to help take on the administrative, fundraising and marketing elements for nonprofit organizations so they can fully focus on their programs. We focus on educating the public on these organizations in order to increase monthly donorship and brand awareness. We have over 400 fundraisers executing over 200 events and are meticulous in customizing each initiative to best serve each unique organization. On average, we interact with 200,000 people a week at our events promoting our charity partners.



MK Custom Roofing

• Fort Worth, Texas, United States

• Contract Specialist

  • Jun 2020 - Feb 2021



FirstService Residential

• Real Estate
• 700 & Above Employee

• Director of Business Development

  • May 2006 - Jun 2020

• Director, Business Development

  • Jan 2011 - Feb 2017

  *Business Development: Over 5 years of experience developing large proposal standards while leading the proposal team on strict guidelines of RFP’s, Evaluation Notices, and feedback. Contract generation and negotiations for multi-million dollar contracts. Work closely with operations to set expectations and customize the experience for each client. Accomplished achieving the top sales in the Nation for 2015 by reaching 201% of quota and 323% growth over 2014. *Marketing: Implemented the Dynamics CRM integration and provided creative marketing initiatives to include: call to action campaigns, content marketing, blogging, print & email marketing, and brand management. Act as liaison and direct community outreach/involvement for all civic organizations and philanthropic organizations. Plan, organize, and execute all events *Project Management: Eleven (11) years of project, budgeting, financial, and asset management, including leading teams of up to 8 managers. Vendor management, contract negotiations, and contract execution. Manage a $2.3M corporate budget along with over 80 individual community and municipal budgets. *Campaign Management: Targeting and attracting qualified leads through multiple channels including content, email, social, and digital marketing.*Property Management: Over 15 years’ experience in sales, marketing and associate training in the Dallas/Fort Worth property management industry.*Administrative: Monthly reporting to Executive/Leadership, meeting minutes, travel arrangements, expense reports and reconciliation, multi-task multiple requests from various divisions and states throughout the nation. Responsible for organizing annual meetings, expense reports and travel arrangements ongoing.

• Director of Management

  • May 2006 - Jan 2011

  As Director of Management for the Fort Worth Management Division of FirstService, Mandy was responsible for developing strategic initiatives related to performance management, customer experience programs, and lifestyle events and engagement programs for developers and up to 80 single family home communities and the supervision of nine Association Managers and various other associates. *Project Management: Eleven (11) years of project, budgeting, financial, and asset management, including leading teams of up to 8 managers. Vendor management, contract negotiations, and contract execution. Manage a $2.3M corporate budget along with over 80 individual community and municipal budgets. *Property Management: Over 15 years’ experience in sales, marketing and associate training in the Dallas/Fort Worth property management industry.*Administrative: Monthly reporting to Executive/Leadership, meeting minutes, travel arrangements, expense reports and reconciliation, multi-task multiple requests from various divisions and states throughout the nation. Responsible for organizing annual meetings, expense reports and travel arrangements ongoing.