Mandi Osborn

Regional Vice President of Resort Operations at Grand Pacific Resorts
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Location
Carlsbad, California, United States, US

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Experience

    • United States
    • Hospitality
    • 200 - 300 Employee
    • Regional Vice President of Resort Operations
      • Aug 2016 - Present

    • Regional Director Of Operations
      • Feb 2013 - Aug 2016

    • General Manager
      • Apr 2007 - Feb 2013

      •Employee Relations: Hiring and Separation processing, employee benefits, appreciation & promote high morale.Help management and employees with employment questions, needs and write ups. •Work with Hotel Sales to brainstorm and follow through new marketing ideas•Budget and Reserve Experience: Aided in organizing CBI’s 2008 Administration Budget. •Accounts Payable/Receivable: Create invoices, organize funds by coding invoices, balance petty cash account.•Write quarterly newsletters and illustrate with photos. Create catchy advertisements in magazines.•Event Planning: Coordinate monthly meetings and luncheons, arrange details with vendors, originate fresh ideas and themes for events. Organize a large annual meeting of 200 people, complete with PowerPoint presentation.•Conduct small meetings and take meeting minutes•Take part in purchasing, searching for new vendors and bid comparisons.

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Free Lance Writer
      • Apr 2006 - May 2010

      •Write informative and creative articles about events in local community.•Conduct research, place interviews and shoot photos to prepare for assignments.•Meet tight deadlines and strict word count criteria.•Covered the high profile Carlsbad 5000 record breaking race. •Write informative and creative articles about events in local community.•Conduct research, place interviews and shoot photos to prepare for assignments.•Meet tight deadlines and strict word count criteria.•Covered the high profile Carlsbad 5000 record breaking race.

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Server
      • Jan 1999 - Dec 2007

      •Work with fellow employees and as an individual to meet customer needs in a timely fashion. •Train and lead other employees in their duties. •Maintain a friendly attitude while going above and beyond to create happy customers. •Work with fellow employees and as an individual to meet customer needs in a timely fashion. •Train and lead other employees in their duties. •Maintain a friendly attitude while going above and beyond to create happy customers.

    • Assistant Manager
      • Apr 2003 - Apr 2007

      •Work closely with customers to design and create custom beaded jewelry.•Run the store single handedly by opening, closing and handling cash in register and safe.•Assist in implementing advertising and market strategy for the small business.•Problem solve regarding jewelry repair.•Train and manage staff members, teach group and private classes. •Work closely with customers to design and create custom beaded jewelry.•Run the store single handedly by opening, closing and handling cash in register and safe.•Assist in implementing advertising and market strategy for the small business.•Problem solve regarding jewelry repair.•Train and manage staff members, teach group and private classes.

    • United States
    • Hospitality
    • 700 & Above Employee
    • Public Relations Intern
      • Jan 2004 - Aug 2004

      Create Press Kits to promote the hotel and restaurant.Write business letters, direct photo shoots and interview personnel, database entry.Helped to organize a charity event held at the Del Mar Turf Club for the Public Relations Society of America. Primarily committed to the auction team, who collected items which raised over $14,000. Sent out letters, kept inventory of items, worked on display of items and collection of money. Create Press Kits to promote the hotel and restaurant.Write business letters, direct photo shoots and interview personnel, database entry.Helped to organize a charity event held at the Del Mar Turf Club for the Public Relations Society of America. Primarily committed to the auction team, who collected items which raised over $14,000. Sent out letters, kept inventory of items, worked on display of items and collection of money.

Education

  • UC San Diego
    BA, Communications
    2003 - 2005

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