Mandi J.

Customer Support Specialist at Emser Tile
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Contact Information
us****@****om
(386) 825-5501
Location
Fountain, Colorado, United States, US

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Experience

    • United States
    • Wholesale Building Materials
    • 500 - 600 Employee
    • Customer Support Specialist
      • Mar 2022 - Present

    • Administrative Specialist
      • Mar 2021 - Mar 2022

    • United States
    • 1 - 100 Employee
    • Project Manager
      • Aug 2020 - Mar 2021

      Ensure seamless interpretations of estimated projects into on-site work and project completion. Use skills to crate work orders, change orders, and communication to assist on site personnel with up to date project information to ensure practical, professional, and beautiful tile projects. Ensure seamless interpretations of estimated projects into on-site work and project completion. Use skills to crate work orders, change orders, and communication to assist on site personnel with up to date project information to ensure practical, professional, and beautiful tile projects.

  • Marino Tile and Marble
    • Colorado Springs, Colorado Area
    • Project Estimator
      • Sep 2017 - Mar 2021

      Work directly with senior estimators and project managers as a key member of the team. Work with Bluebeam Vu estimating software and participate in basic estimating procedures. Assist in preparing cost estimates for competitive commercial bids for floor/wall tile and counter-tops. Prepare quality take-offs, complete assignments and bid in a timely manner, solicit vendor pricing, participate in design review and estimate reviews, build relationships with vendors and general contractors. Work directly with senior estimators and project managers as a key member of the team. Work with Bluebeam Vu estimating software and participate in basic estimating procedures. Assist in preparing cost estimates for competitive commercial bids for floor/wall tile and counter-tops. Prepare quality take-offs, complete assignments and bid in a timely manner, solicit vendor pricing, participate in design review and estimate reviews, build relationships with vendors and general contractors.

    • United States
    • Retail
    • 700 & Above Employee
    • Flooring Sales Specialist
      • Sep 2014 - Aug 2017

      Responsible for the overall sales and merchandise maintenance of the assigned department. Maintains the department according to company merchandising standards and store operations policies. Maximizes sales of department merchandise and related products. Ensures that all merchandising and operational activities take place on a consistent basis. Provides and ensures quick, responsive, friendly customer service. Responsible for the overall sales and merchandise maintenance of the assigned department. Maintains the department according to company merchandising standards and store operations policies. Maximizes sales of department merchandise and related products. Ensures that all merchandising and operational activities take place on a consistent basis. Provides and ensures quick, responsive, friendly customer service.

    • Office Manager/Project Assistant
      • Aug 2004 - Sep 2014

      Oversee and ensure efficiency of office operations and assist with accounts payable/receivable. * Respond to calls on multi-line telephone system, take and distribute messages, answer e-mail inquiries, open and distribute mail. * Search iSQFT network to gather information to bid commercial construction jobs. * Assist senior level managers with routine clerical duties as assigned. * Maintain installer, subcontractor, and personnel files. * Respond to customer questions and inquiries and schedule installation with customer. Show less

    • Patient Representative
      • Mar 2005 - Aug 2005

      Answered switchboard calls, compiled medical records for billing purposes, handled patient billing questions, and fulfilled requests for medical records for legal review. * Input information into various recordkeeping systems. * Generated demographic reports on a weekly basis, located customers whose bills were returned, provided bulk mailing services for billing office, and worked denials on Medicare vouchers. Answered switchboard calls, compiled medical records for billing purposes, handled patient billing questions, and fulfilled requests for medical records for legal review. * Input information into various recordkeeping systems. * Generated demographic reports on a weekly basis, located customers whose bills were returned, provided bulk mailing services for billing office, and worked denials on Medicare vouchers.

    • United States
    • Non-profit Organizations
    • 700 & Above Employee
    • Aquatics Coordinator/Lifeguard
      • Jan 1995 - Jan 2001

      Taught swimming classes for adults and children and ensured safety of students. * Created the work schedule and managed other lifeguards and swim instructors. * Took and receipted payments and completed cash reports. Taught swimming classes for adults and children and ensured safety of students. * Created the work schedule and managed other lifeguards and swim instructors. * Took and receipted payments and completed cash reports.

Education

  • Colorado State University Global Campus
    Work towards BSBA, Business Administration and Management, General
  • Phlebotomy Colorado
    Certification PBT, Phlebotomy Technician/Phlebotomist
    2013 - 2013
  • Pikes Peak Community College
    AAS, General Studies 2006
    2001 - 2005

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