Mandi Lacey

Consultant, Student Financials at Alchemy.us
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Experience

    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Consultant, Student Financials
      • Jul 2022 - Present

    • United States
    • Higher Education
    • 700 & Above Employee
    • Analyst/Programmer Sr
      • Jul 2021 - Jul 2022

      • Primary troubleshooter of the Student Financials system, which includes quick turnarounds for review, testing, bug documentation, workarounds, and EIB fixes. Primary contact for all bugs in this area, including logging, testing, maintenance, workarounds, documentation, and providing updates and documentation to end users as needed. Provides guidance and knowledge to Workday on their proposed solutions on whether or not we can implement, or if it will break a downstream process they hadn’t considered. • Works closely with end users of Workday Student Financials and provides direction and support when problems arise• Works closely with Workday on Student Financials and Student Financial Aid bug cases, providing documentation and working side by side with Workday to come up with and implement workarounds

    • Analyst/Programmer
      • Feb 2019 - Jul 2021

      • Programmer/Analyst for Student Financials module configuration and prototyping of Workday Student during the implementation phase. The University of Rochester replaced its 35 year-old mainframe system and went live with Workday Student Financials in July 2021.• Primary troubleshooter of the Student Financials system, which includes quick turnarounds for review, testing, bug documentation, workarounds, and EIB fixes. Primary contact for all bugs in this area, including logging, testing, maintenance, workarounds, documentation, and providing updates and documentation to end users as needed. Provides guidance and knowledge to Workday on their proposed solutions on whether or not we can implement, or if it will break a downstream process they hadn’t considered. • Worked closely with University Bursar to document and implement Student Financials Calculations in all phases of the systems replacement process (requirements gathering, business process analysis, system configuration, testing, implementation, training, and support).• Worked closely with development of core integrations for Student Financials and provided technical and functional support, including Workday Reporting, for integrations such as Aetna and PowerFAIDs.

    • Financial Aid Counselor
      • Oct 2017 - Feb 2019

      • Complete file review for incoming and returning students based on Institutional and Federal Methodology and regularly explain policies and financial aid packages to students and families• Works to systematically streamline internal functions and processes in the Financial Aid Office in order to improve workflow and ensure accuracy• Performs and streamlines daily systematic responsibilities, such as disbursing external graduate funds, performing data reconciliation, and posting ISIRs and CSS Profiles to student files• Supports the UR Student Project by participating in End-to-End testing and conversion validation to assist on the PowerFAIDs Integration to Workday

    • United States
    • Higher Education
    • 300 - 400 Employee
    • Financial Aid Specialist
      • Aug 2015 - Aug 2017

      • Guided students and parents through the Financial Aid Processes (Federal) • Coordinated over 150 students annually in job positions across campus through the Federal Work Study Program and completed biweekly payroll • Provided balances and updated the Banner system with new and updated student awards from outside and institutional sources • Guided students and parents through the Financial Aid Processes (Federal) • Coordinated over 150 students annually in job positions across campus through the Federal Work Study Program and completed biweekly payroll • Provided balances and updated the Banner system with new and updated student awards from outside and institutional sources

Education

  • State University of New York at Fredonia
    Bachelor of Science - BS, Mathematics/Adolescent Mathematics Education
    2011 - 2015

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