Experience

Mytoor

• United Kingdom
• Real Estate
• 1 - 100 Employee

• Business Manager

  • Sep 2018 - Present



Continental

• Germany
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Credit Management Specialist

  • Apr 2018 - Sep 2018

  • Manage AR function which will include customer visits. • Customer accounts are up to date and correctly maintained and reconciled. • Communicating with sales force regarding payments and queries • Oversee cashflow of receivables / Reporting. • Dealing with customer price and delivery queries. • Client meetings. • Manage AR function which will include customer visits. • Customer accounts are up to date and correctly maintained and reconciled. • Communicating with sales force regarding payments and queries • Oversee cashflow of receivables / Reporting. • Dealing with customer price and delivery queries. • Client meetings.



Pegasystems

• United States
• Software Development
• 700 & Above Employee

• Billings Lead (Contractor)

  • Jul 2017 - Sep 2017

  As the Billings Lead I’m responsible for processing activities within the Billing function, including the processing of License and Maintenance, Service, Milestone and Training billings and processing credit memos. I must ensure all bills are produced in accordance with the corporation’s policies and procedures and are created through the use of multiple systems As the Billings Lead I’m responsible for processing activities within the Billing function, including the processing of License and Maintenance, Service, Milestone and Training billings and processing credit memos. I must ensure all bills are produced in accordance with the corporation’s policies and procedures and are created through the use of multiple systems



Sermo (WorldOne) Ltd

• London, United Kingdom

• Sole Charge Credit Controller (Contractor)

  • Aug 2016 - Jun 2017

  Standalone role managing the key accounts for the business within the USA & Canada. Main purpose of my role is to improve the cash flow, minimising aged debt and to achieve the company’s quarter end targets, whilst working on my own initiative by building a strong professional working relationship within the Pharmaceutical industry and resolving complex issues with my clients. Standalone role managing the key accounts for the business within the USA & Canada. Main purpose of my role is to improve the cash flow, minimising aged debt and to achieve the company’s quarter end targets, whilst working on my own initiative by building a strong professional working relationship within the Pharmaceutical industry and resolving complex issues with my clients.



IHS Markit

• United Kingdom
• Information Services
• 700 & Above Employee

• Credit & Collections (Contractor)

  • Apr 2016 - Aug 2016

  The high level purpose of my role is to drive the day to day collection activities within a small team of credit controllers whilst taking direct responsibility of a receivables ledger. Whilst working in a small team in a collections environment, my main objectives is to reduce aged debt, reduction of DSO, building global relationships and resolving complex customer issues within the financial services and banking sectors. The high level purpose of my role is to drive the day to day collection activities within a small team of credit controllers whilst taking direct responsibility of a receivables ledger. Whilst working in a small team in a collections environment, my main objectives is to reduce aged debt, reduction of DSO, building global relationships and resolving complex customer issues within the financial services and banking sectors.



Lions Festivals

• London, United Kingdom

• Credit Manager

  • May 2014 - Feb 2016

  Within this role I support the finance team and ensure billings; debt collection; cash allocation; and KPI reporting are processed within our agreed turnaround time. The company culture and staff is diverse which provides me the benefit of working and building relationships with people from lots of different backgrounds and cultures. Within this role I support the finance team and ensure billings; debt collection; cash allocation; and KPI reporting are processed within our agreed turnaround time. The company culture and staff is diverse which provides me the benefit of working and building relationships with people from lots of different backgrounds and cultures.



BCD Travel

• Netherlands
• Travel Arrangements
• 700 & Above Employee

• Senior Credit Controller / Supervisor

  • Nov 2007 - May 2014

  To control specific sections of accounts within the sales ledger by facilitating a high level of cash flow whilst initiating proceedings to ensure outstanding debts are bought to a satisfactory conclusion. Supporting the team with collection of cash and the resolution of account queries to the specified timescales. Chasing clients via e-mail, letters and telephone to ensure prompt payment of outstanding invoices. To control specific sections of accounts within the sales ledger by facilitating a high level of cash flow whilst initiating proceedings to ensure outstanding debts are bought to a satisfactory conclusion. Supporting the team with collection of cash and the resolution of account queries to the specified timescales. Chasing clients via e-mail, letters and telephone to ensure prompt payment of outstanding invoices.



DHL

• Germany
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Remmittance Processing Agent

  • Sep 2004 - Nov 2007

  Working through a variety of invoice queries and issues, including remittance processing for clients whilst providing a quick and efficient response. Using Oracle applications and liaising with the client to ensure commitment to quality customer service. Working through a variety of invoice queries and issues, including remittance processing for clients whilst providing a quick and efficient response. Using Oracle applications and liaising with the client to ensure commitment to quality customer service.