Experience

ArrowCross

• India
• Outsourcing/Offshoring
• 1 - 100 Employee

• Senior IT Desk Support Specialist

  • Jan 2021 - Present

  I'm having intensive experience in Technical Support Hardware & Networking Specialist. Handling Team management and Co-ordinate with team.  Participate in Quarter Vendor meeting.  Representing our company in vendor meeting.  Active directory on network group Systems.  Windows and Linux FTP creation and management.  Outlook configuration and troubleshoot.  Online Remote support from Team viewer and Ammyy admin.  MS excel Formulas in Spreadsheet.  Managing Scanner and local and network printer like Bar-code, Dot matrix, Xerox.  Antivirus Installation and up gradation.  Partition, System formatting, De-fragmentation and other things.  Installation of operating system, windows XP, Vista, windows 7, windows 8, windows 8.1 Pro.  Support for IT related issues at the Branch.  Vendor Management.  Configuration and Troubleshoot e-mail account issues.  Managing networking, cabling.  Installation and Configuration local and network printers.  Asset management (stock) of IT assets.  Working on server alerts ( Low disk, Ram Utilization).  Manage the network.  Installation of Modems, Printers, Line Printers, Scanner, Modem etc. Show less


Unknown removed company
• United States
• Computer Games
• 1 - 100 Employee
• IT Desk Support Specialist

  • Oct 2015 - Dec 2020